Metal One Isuzu – Factory Tour
Isuzu Corporation is an expert trading company which specializes in the steel industry. The Steel Service Division of the company processes and supplies cold rolled steel to various industries. Isuzu has nine regional service centers in the Kanto, Chuo and Tokai regions and one affiliated steel service company based in Kyushu. Isuzu Group also has Logistics, Life Service and Solution Divisions which provide other services related to its core-business.

Corporate Information
- Company: Isuzu Corporation
- Foundation: 1947
- Location: headquartered in Tokyo
- Main Business: cold rolled steel processing and distribution
Isuzu Corporation – Lean Characteristics
Standardization, 5S, Corporate Culture
Isuzu specializes in the processing and sales of cold rolled steel. It is a completely unrelated entity to that of Isuzu Motors. Isuzu has several regional service centers for distribution of steel coil to various industries, including the automotive and electronic industries, that demand reliable and timely service.
The company believes that coil distribution is an old economy and that in order to remain profitable in this maturing industry the company must focus on creating new value for the market and cutting costs by boosting shop floor and office efficiency.
Isuzu strives to make efficient use of space within its service centers, through minimizing stock on hand and utilizing racking with automated picking. Efficient operations are supported by a high level of standardized work and their enterprise resource planning system developed in-house, which not only allows them to achieve a high processing volume, but in conjunction with their internal logistics division, enables them to respond to urgent orders with a lead time of between 2 to 3 hours from receipt of order to dispatch to their customer, without compromising their day’s production schedule.
The company is extremely dedicated to the thorough implementation of 5S and workplace safety. Their shop floor operators carry out a 5S and safety patrol daily, with the responsibility for these audits shared across every member of their factory, office and logistics staff.
The company also boasts an excellent corporate culture and an engaged, dedicated and vibrant workforce through their “full participation” and “all-in-management” approach.



The Lean Japan Tour was the best lean management experience I have had. I wish I had done this earlier, so I could have done some things differently. One learns that some aspects of lean that one thought one knew, really have a different dimension to them. It helps to see lean management where it…
read more

I would like to give my deepest thanks for helping us end the executive program on a high note. This week has summarized TPS / VPS in a very practical and eye-opening manner. The lean journey has become real and exemplified through the many visits we have done. The coaching by Hattori Sensei, and by…
read more

The Lean Japan Tour allowed me to understand in a practical and conceptual way the real essence of just-in-time and operational efficiency. The dedication of the team and their attention to detail have made this an unforgettable experience.
read more

I thoroughly enjoyed my time on the November 2013 tour. I learned so much about Japanese culture and TPS. Despite coming from the IT industry, I was able to gain valuable insights on the philosophy and principles of Lean that I can apply in my industry. Ben and Paul are top-notch guides. Their wealth of…
read more

I attended the tour in 2011 and found the whole experience very useful to build on my understanding of Lean Manufacturing. For those having a reasonable understanding of Lean this tour shows in detail the gap that Australia experiences to world class productivity practices. Most interesting was the deployment of essentially the key elements of…
read more

This trip really enlightened me in some specific lean topics and showed me all the beneficial aspects of lean manufacturing. The biggest take away for me was a deeper appreciation of not just the tools but the philosophy. The way the trip was organised and flowed was amazing. Thanks to Paul and David from Shinka…
read more
The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the lean tour overview page.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.