TOTO Sanitechno – Factory Tour
TOTO is a very well-known corporate name in Japan and increasingly overseas. The company manufactures and markets ceramic bathroom ware including toilet basins, sinks, bathtubs, fittings and the famous Japanese toilet seats. TOTO Sanitechno is one of the TOTO Group companies with four production bases in Japan.

Corporate Information
- Company: TOTO Sanitechno
- Establishment: 1957
- Location: Headquartered in Oita Prefecture
- Main Business: Bathroom fixtures and sanitary ceramic ware manufacturing

TOTO Sanitechno – Lean Characteristics
QC Circle, Kaizen Suggestion Scheme, Visual Management
TOTO prides itself on offering high-quality innovative bathroom fixtures and sanitary ceramic ware which made it an iconic and much-desired brand in Japan.
The company has an active and well-structured QC circle program. QC circles are small groups made up of shop floor operators responsible for quality control. They voluntarily and continuously undertake activities that improve the quality of their products as well as the safety and efficiency of their operation. In addition, they have an effective kaizen suggestion scheme where employees are incentivized and awarded for their useful kaizen solution ideas.
The company also has a system and common format in place with which all important operation information relating to safety and quality is shared amongst all their plants promptly so that they can make corporate-wide efforts to improve their operations.
The presentation and factory tour at a TOTO Sanitechno plant will also provide a great insight into the visual management techniques used at TOTO to strive for high levels of quality and efficiency.

Sanaswadi, Maharashtra, India
I am deeply grateful to Shinka Management, and to Paul, Eri and Ichi, for an outstanding Lean Japan Tour experience. Their expertise and hospitality made the journey both educational and enjoyable. The insights gained from visiting world-class lean organizations were invaluable, and the dedication of the Shinka team to ensuring we absorbed practical knowledge was…
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Melbourne, Victoria, Australia
I recently had the privilege of attending the Lean Japan Tour organized by Shinka Management, and I can say it was an unforgettable experience! From start to finish, the tour was exceptionally well-managed, and I came away with a wealth of new knowledge and insights into lean manufacturing. I want to express my gratitude to…
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Sydney, NSW, Australia
I am finishing my final day of the Lean Tour with Shinka Management, and the experience has been nothing short of transformative. For anyone serious about mastering the Toyota Production System (TPS), this tour in Japan is a must. Shinka provides a masterclass in combining detailed theoretical frameworks with hands-on practical training. Seeing the concepts…
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Perth, WA, Australia
I would like to personally thank the Shinka team for a well-organised week that definitely opened my eyes on elements of Lean Management as well as some great ideas related to Japanese construction processes. I’m looking forward to getting back to our business and putting these elements into play with the whole team. I think…
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Koolywurtie, South Australia, Australia
The team at Shinka have done a sensational job of providing an in-depth tour with lots to learn about the Toyota Production System and lean manufacturing. The tour was carefully planned, and we got the most out of our time in Japan.
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Quezon City, Manila, Philippines
Thank you, Shinka Management, for providing me with the opportunity to learn more about Kaizen. As a Quality practitioner, witnessing the evolution of Toyota and its implementation of Kaizen has been amazing. Learning how to adapt Kaizen principles from manufacturing for implementation within a hospital setting has been truly inspiring. Again, thank you Shinka Management!…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the lean tour overview page.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.
The above form is for inquiries related to the Lean Japan Tour program, Shinka Management consulting and training services, and lean manufacturing software products. Shinka Management does not represent TOTO. For TOTO-related product and service inquiries, please contact TOTO directly.
