TOTO Sanitechno – Factory Tour
TOTO is a very well-known corporate name in Japan and increasingly overseas. The company manufactures and markets ceramic bathroom ware including toilet basins, sinks, bathtubs, fittings and the famous Japanese toilet seats. TOTO Sanitechno is one of the TOTO Group companies with four production bases in Japan.

Corporate Information
- Company: TOTO Sanitechno
- Establishment: 1957
- Location: Headquartered in Oita Prefecture
- Main Business: Bathroom fixtures and sanitary ceramic ware manufacturing

TOTO Sanitechno – Lean Characteristics
QC Circle, Kaizen Suggestion Scheme, Visual Management
TOTO prides itself on offering high-quality innovative bathroom fixtures and sanitary ceramic ware which made it an iconic and much-desired brand in Japan.
The company has an active and well-structured QC circle program. QC circles are small groups made up of shop floor operators responsible for quality control. They voluntarily and continuously undertake activities that improve the quality of their products as well as the safety and efficiency of their operation. In addition, they have an effective kaizen suggestion scheme where employees are incentivized and awarded for their useful kaizen solution ideas.
The company also has a system and common format in place with which all important operation information relating to safety and quality is shared amongst all their plants promptly so that they can make corporate-wide efforts to improve their operations.
The presentation and factory tour at a TOTO Sanitechno plant will also provide a great insight into the visual management techniques used at TOTO to strive for high levels of quality and efficiency.

Hobart, Tasmania, Australia
Paul Smith and the team at Shinka Management, in particular Eri Dennis, did an incredible job planning and leading our tailored Japan Study Tour in March 2024. Our team of construction and training professionals learnt and more importantly experienced so much about lean management and Japanese construction, manufacturing and factory practices. Without the expertise and…
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Pune, Maharashtra, India
The Lean Japan Tour by Shinka Management was a truly impactful experience. The learning on Kanban, Standardized Work, Karakuri, and Japanese factory structure was practical, insightful, and directly relevant to strengthening lean culture in our operations. What inspired me most was seeing leaders in the Japanese companies we visited personally demonstrate discipline, respect for standards,…
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Melbourne, Victoria, Australia
I enjoyed every aspect of this extremely well organised kaizen tour including: factory visits, translations by Paul and Ben, TPS training, sightseeing, accommodation, transportation, and meals. This tour is a must for anyone trying to understand / implement LEAN into their business or organisation. I hope the tour continues for many years to come as…
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Buenos Aires, Argentina
The tour program has been an amazing experience and delivered in the best possible way. It has provided a great picture of what Japanese culture is in all areas (work, transport, life, etc.) and across different environments and scenarios. The training and experience with the sensei are invaluable, as well as the experience Shinka Management…
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Melbourne, Victoria, Australia
I recently had the privilege of attending the Lean Japan Tour organized by Shinka Management, and I can say it was an unforgettable experience! From start to finish, the tour was exceptionally well-managed, and I came away with a wealth of new knowledge and insights into lean manufacturing. I want to express my gratitude to…
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Orange, California, United States
Outstanding lean tour hosted by Shinka Management. When researching lean tours in Japan, I wanted to choose the provider offering the most credible program – rich in technical depth and practical, hands-on learning. I’m happy to say this turned out to be a world-class experience that I highly recommend. The program combined expert training and…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the lean tour overview page.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.
The above form is for inquiries related to the Lean Japan Tour program, Shinka Management consulting and training services, and lean manufacturing software products. Shinka Management does not represent TOTO. For TOTO-related product and service inquiries, please contact TOTO directly.
