TOTO Sanitechno – Factory Tour
TOTO is a very well-known corporate name in Japan and increasingly overseas. The company manufactures and markets ceramic bathroom ware including toilet basins, sinks, bathtubs, fittings and the famous Japanese toilet seats. TOTO Sanitechno is one of the TOTO Group companies with four production bases in Japan.

Corporate Information
- Company: TOTO Sanitechno
- Establishment: 1957
- Location: Headquartered in Oita Prefecture
- Main Business: Bathroom fixtures and sanitary ceramic ware manufacturing

TOTO Sanitechno – Lean Characteristics
QC Circle, Kaizen Suggestion Scheme, Visual Management
TOTO prides itself on offering high-quality innovative bathroom fixtures and sanitary ceramic ware which made it an iconic and much-desired brand in Japan.
The company has an active and well-structured QC circle program. QC circles are small groups made up of shop floor operators responsible for quality control. They voluntarily and continuously undertake activities that improve the quality of their products as well as the safety and efficiency of their operation. In addition, they have an effective kaizen suggestion scheme where employees are incentivized and awarded for their useful kaizen solution ideas.
The company also has a system and common format in place with which all important operation information relating to safety and quality is shared amongst all their plants promptly so that they can make corporate-wide efforts to improve their operations.
The presentation and factory tour at a TOTO Sanitechno plant will also provide a great insight into the visual management techniques used at TOTO to strive for high levels of quality and efficiency.

Irvine, California, United States
I attended Shinka Management’s Lean Japan Tour and it was an incredible experience. The content was highly informative and practical, offering deep insights into lean culture and principles and their real-world applications. The organisation of the program was excellent, ensuring a seamless and engaging learning experience. I’d highly recommend this tour to anyone looking to…
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Adelaide, South Australia, Australia
The program was well organised and structured. The whole Shinka team were amazing and very accommodating. To be honest I was not certain that lean was the right fit for our business. But the refresher in Japan has opened up my eyes as to how it can be practically applied. The lean tour has prompted…
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Sydney, NSW, Australia
I am finishing my final day of the Lean Tour with Shinka Management, and the experience has been nothing short of transformative. For anyone serious about mastering the Toyota Production System (TPS), this tour in Japan is a must. Shinka provides a masterclass in combining detailed theoretical frameworks with hands-on practical training. Seeing the concepts…
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I had a great experience with Shinka Management on the Lean Japan Tour. The program was very well planned in terms of timing, tour structure, and site visits. The team demonstrated a high level of professionalism in organising and delivering the tour. I would highly recommend Shinka for anyone considering a Lean Japan Tour.
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Quezon City, Manila, Philippines
Thank you, Shinka Management, for providing me with the opportunity to learn more about Kaizen. As a Quality practitioner, witnessing the evolution of Toyota and its implementation of Kaizen has been amazing. Learning how to adapt Kaizen principles from manufacturing for implementation within a hospital setting has been truly inspiring. Again, thank you Shinka Management!…
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Sydney, NSW, Australia
The lean study tour to Japan with Shinka Management is something I cannot recommend highly enough for anyone looking to improve their business using lean tools and the Toyota Production System. I learned a great deal, particularly around the softer skills of working with people—insights that can only truly be gained by seeing them in…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the lean tour overview page.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.
The above form is for inquiries related to the Lean Japan Tour program, Shinka Management consulting and training services, and lean manufacturing software products. Shinka Management does not represent TOTO. For TOTO-related product and service inquiries, please contact TOTO directly.
