Client Testimonials

Amazing Tour. Great experience to see and share with Japanese managers. I learned a lot about their culture, their way to think, to work and to improve by themselves. Great moments during training and after work. Thanks a lot. We will return back home with a new eye and mindset.
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If you have embarked on a lean journey The Lean Study Tour should be on your bucket list!

It was inspiring to see the Toyota Production System in action as a management system, as well as the small improvements made day in and day out by dedicated and motivated teams all striving to continuously improve. Paul, Ben, Tony and Juan (tour leaders) did an outstanding Job of guiding us through Japan, and highlighting where TPS is improving society as well as manufacturing. Their subtle lines of questioning and coaching combined with observing TPS in action and the instruction of Japanese Sensei inspired tour participants on how they can effect change.

Every detail from transport to meals and accommodation were professionally managed and executed. Practical learning environments such as the Toyota group training center consolidated class room learning with hands on experimentation which lead to real “ah ha” moments with many tour participants.

This tour was an extremely rewarding and enjoyable learning experience. I highly recommend the Lean Study Tour.
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A great mix of Japanese Business Etiquette, site visits show-casing lean principles, Japanese Culture and networking with the other members of the group. Both Ben & Paul were professional yet relaxed and friendly. Their relationships with key personnel in strategic lean businesses is impressive and their ability to translate quickly & accurately minimised the language barrier. I thoroughly recommend the Shinka Lean Japan Tour to any person wanting to improve their understanding of lean principles and see working examples of gemba, kaizen, TPS, kanban, andon & jidoka, etc.
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In our experience it is hard to find good quality training. We have been very impressed with the content and presentation of the Lean courses run by Shinka. We felt we got really good value, and came away feeling inspired and that we had the skills to improve our business.
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A great training experience with a very wise lean practitioner, simplifying understanding of approaches to lean.
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To do a lean learning tour with Shinka is definitely highly recommended. As lean is a personal journey for everyone who is involved in this topic, it doesn’t matter at which point of your journey you are in. At each level of personal experience there is a lot that you can take home with you. As an eye opener, as a deepener of your own level, as inspiration or as a booster – just do it. Organisation, support, guidance and facilitation by the coaches and trainers – five stars from five!
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The training was highly informative. The topics regarding Japanese culture will be of great help to our staff who are new in Japan. The topics on working within a multicultural environment were also informative and gave me a good overview of the differences of each culture.

 
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Sekisui Rib Loc Australia engaged Shinka Management to support a proposal to engage with a Russian investor in the development of the Russian waste and fresh water pipe rehabilitation market. The plan incorporated the Japanese group’s international portfolio of technologies and products; and presented verifiable data on the Russian pipe rehabilitation market and its potential development. The plan needed to be instructive to the Russian client in a manner acceptable to the Japanese shareholder.

The business plan and related presentation was successfully delivered in Moscow. Paul Smith was directly engaged in the project with support from Ben Sparrow, to ensure the presentation was congruous with Japanese business norms. Shinka Management provided services to a very tight deadline. Paul worked seamlessly with the international group to draft the business plan for the Russian market.

Paul accompanied the team to Moscow, then from local advice modified and made an effective presentation to the target client. Shinka Management developed the business plan and related market development presentation delivered in Moscow to a highly professional standard, working to a very tight deadline for a unique market opportunity supported by Japanese stakeholders.

Their commendable work proved a critical element in our engaging a large corporate group in Russia.
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I highly recommend the Lean Study Tour of Japan as an experience not to be missed. Having attended the tour for the past three years, supporting our clients, I have come away with new learnings every time. Whether you are new to Lean Thinking or well into your Lean Journey you will undoubtedly have an amazing experience immersed in the heart of the Toyota Production System. For companies wishing to develop their world class manufacturing skills this tour is a must do. Shinka Management’s co-ordination and guidance throughout the tour is faultless.
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