Client Testimonials

I attended the tour in 2011 and found the whole experience very useful to build on my understanding of Lean Manufacturing. For those having a reasonable understanding of Lean this tour shows in detail the gap that Australia experiences to world class productivity practices. Most interesting was the deployment of essentially the key elements of the Toyota Production System into an SME with 50 employees. It showed that even small business can be world class, and there is significant potential from my experience to do this in local SME’s as well as larger firms. This is really a must as part of the serious Lean journey and excellent for small and larger enterprises.
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A great tour. Having spent over 20 years in manufacturing I now understand the true meaning of Kaizen.
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I would highly recommend the tour to anyone who is in the business of improving people. The ideas stimulated through this tour have helped me reform our entire vision of what improvement means for our business.
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Had the pleasure to accompany Ben and clients on the 2007 Lean Japan Tour. I had worked with many Japanese, ASEAN, UK and US firms and as such have participated in benchmarking assignments and tours of their operations. Some involved attending and presenting at various strategy, productivity and quality management conferences. In that context, I was so taken away with Shinka Management’s tour. The productivity best practice survey lessons learned and lectures from our Japanese hosts followed by excellent Tokyo and Nagoya plant tours were breathtaking and one of the most enjoyable learning experiences. The re-enforcement of the little continual improvement activities, coordination and collaboration of all the companies and their suppliers was “in-your-face” so to speak. There was little need for explanation in some ways as the plants were “visual” and Ben’s clarifications were timely – every time. He filled the gaps in our understanding and what Ben’s clients had achieved by their productivity, quality and lean interventions. As for the personal time, the co-tour attendees and Ben’s hosting were memorable. During the in-bus post plant tour de-briefs it was interesting to hear what each of us got out of the visit and what we learned from what we saw – different eyes, experience and perspectives. Brilliant!
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Amazing experience, exceptional learning. If you want to learn about Lean go on this tour!
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The Shinka lean study mission of Japan offers participants an opportunity to see what is possible in undertaking world class manufacturing. The insights that are possible on tours like this can really challenge what you think are the real key success factors for implementation and enhance the chance of success in your own journey.
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Techdrill recently engaged Shinka Management to conduct a review of our HDD drilling operations daily production. The management team found the presentation and final report extremely useful. This has enabled us to introduce measures to address the inefficiencies thereby increasing productivity.
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We really enjoyed the training and got a lot out of it! Just understanding those little things helps – we didn’t realise quite a few things about the life of a Japanese person which was very interesting! Thanks for pulling this all together for us.
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I was a part of the November 2013 Lean Japan Tour and would highly recommend it for anyone who is serious about Lean Manufacturing. Ben and Paul are well organised and have put together a great tour. The tour is very enjoyable and a great insight into Lean manufacturing. I have come back with a greater appreciation for Lean Manufacturing and excited about where we can go with the ideas and knowledge I brought back with me from the tour. Paul and Ben, WELL DONE.
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