Exceptional client service is at the heart of our culture at Shinka Management. We partner with our clients to develop their people and processes and to help them implement and sustain a continuous improvement culture based on Japanese management practices.
We are proud to serve customers from over 70 countries, from owner operators to multinational corporations, in a wide variety of industries.
What Our Clients Are Saying About Us
Joaquín Pablo Buján, Manufacturing Manager
PC Arts
Buenos Aires, Argentina
Buenos Aires, Argentina
The March 2025 Lean Japan Tour was an incredible opportunity to experience Japanese culture and kaizen practices firsthand. I would rate my overall satisfaction with this tour as outstanding. Honestly, it is very difficult to identify areas for improvement in…
read more
Ladyline Abad, Associate Director – Ancillary Services
St. Luke's Medical Center
Quezon City, Manila, Philippines
Quezon City, Manila, Philippines
My experience on the Shinka Management Lean Japan Tour was spectacular. Learning more about TQM and Lean Management in the country where almost all industries are implementing these approaches has been surreal. It was also a good experience witnessing these…
read more
Carmel Burton, General Manager – Supply Chain
Timberlink Australia
Melbourne, Victoria, Australia
Melbourne, Victoria, Australia
The Shinka Lean Management Tour was a great experience, with group members from across the globe. A combination of classroom, hands-on and site visit learning provided good insight into lean principles. The tour was very well organised, ran smoothly and…
read more
Jan Schjottelvig, Quality Manager
Saint-Gobain Abrasives
Melbourne, Victoria, Australia
Melbourne, Victoria, Australia
I enjoyed every aspect of this extremely well organised kaizen tour including: factory visits, translations by Paul and Ben, TPS training, sightseeing, accommodation, transportation, and meals. This tour is a must for anyone trying to understand / implement LEAN into…
read more
Liam Stratford, RWC & Compliance
KS Metal Fabrications
Sydney, NSW, Australia
Sydney, NSW, Australia
The Shinka Management Lean Japan Tour was a truly eye-opening experience, offering valuable insights into Lean strategies and broader team-building skills. As someone early in my leadership journey, I found the experience particularly impactful. I would highly recommend this tour…
read more
Luciano Carbonell, Engineer
Escorial
Buenos Aires, Argentina
Buenos Aires, Argentina
The tour program has been an amazing experience and delivered in the best possible way. It has provided a great picture of what Japanese culture is in all areas (work, transport, life, etc.) and across different environments and scenarios. The…
read more
Irina Privileggio, Customer Service Performance Manager
FDJ United
Paris, France
Paris, France
In 2019, I discovered lean management — and it was a revelation. Lean taught me something essential: we do not transform an environment by waiting for a miracle. We transform it by choosing to improve ourselves every day, even by…
read more
Eulalia C. Magpusao, Associate Director – Quality and Patient Safety
St. Luke's Medical Center
Quezon City, Manila, Philippines
Quezon City, Manila, Philippines
Thank you, Shinka Management, for providing me with the opportunity to learn more about Kaizen. As a Quality practitioner, witnessing the evolution of Toyota and its implementation of Kaizen has been amazing. Learning how to adapt Kaizen principles from manufacturing…
read more
Terry Glover, Production Manager
KS Metal Fabrication
Western Sydney, New South Wales, Australia
Western Sydney, New South Wales, Australia
Wow. What a great experience not just from a learning perspective but also a great cultural experience as well. From the start the group came together really well. It was a perfect mix of practical and theory, and to gain…
read more
Heather Wasley, Director
Grieve Gillett Architects
Adelaide, SA, Australia
Adelaide, SA, Australia
The Japan Housing Mission was a fantastic experience. It was insightful, highly informative, and very well run. The team at Shinka Management were great hosts and delivered a well-curated program with genuine depth and access. It was a great opportunity…
read more
Aaron Mato, Melbourne Port Terminal Manager
Emerald Grain
Melbourne, Victoria, Australia
Melbourne, Victoria, Australia
I thought the training was fantastic. It was well presented and organised, and the material was very relevant and can be applied to our organisation. Shinka Management created a comfortable environment where we could ask questions and participate in group…
read more
Paul Vane, HR Manager
SRS New Zealand
Christchurch, Cantebury, New Zealand
Christchurch, Cantebury, New Zealand
I was very pleased to join the March 2026 Shinka Management Lean Tour in Japan. Having previously worked with the Toyota Way and Kaizen in the early 1990s, I was keen to revisit this manufacturing philosophy, and the opportunity to…
read more