Lean Mission Testimonials | Lean Japan Tour Program

Had the pleasure to accompany Ben and clients on the 2007 Lean Japan Tour. I had worked with many Japanese, ASEAN, UK and US firms and as such have participated in benchmarking assignments and tours of their operations. Some involved attending and presenting at various strategy, productivity and quality management conferences. In that context, I was so taken away with Shinka Management’s tour. The productivity best practice survey lessons learned and lectures from our Japanese hosts followed by excellent Tokyo and Nagoya plant tours were breathtaking and one of the most enjoyable learning experiences. The re-enforcement of the little continual improvement activities, coordination and collaboration of all the companies and their suppliers was “in-your-face” so to speak. There was little need for explanation in some ways as the plants were “visual” and Ben’s clarifications were timely – every time. He filled the gaps in our understanding and what Ben’s clients had achieved by their productivity, quality and lean interventions. As for the personal time, the co-tour attendees and Ben’s hosting were memorable. During the in-bus post plant tour de-briefs it was interesting to hear what each of us got out of the visit and what we learned from what we saw – different eyes, experience and perspectives. Brilliant!
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My experience on the Lean Japan Tour was much more than expected. I’ve come to realise that there’s much more for me to learn regarding TPS.
The program is excellent in terms of the content, but also, and no less important, the personalized attention made me feel like I am a member of the Shinka Management team. I also appreciate very much that they shared with us many experiences during our time in Japan, where we could confirm that the culture of the country is as it is reported outside of Japan. Thank you.
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Not for the fainthearted, this action-packed tour will blow you away. It’s a one-week learning adventure supercharged with information on TPS (Lean) principles. The learning experiences and companies visited far exceeded expectations. The Japanese managers we met were friendly and excited to share their experiences.

If you desire change within your organisation and are not sure what you need, then this is the trip for you and your company. You have been warned; “this could lead to some serious self-analysis on how GOOD companies operate!”

Thanks to Ben & Paul for the well organised trip from beginning to end.
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We learned from the masters (sensei), who were filled with wisdom, passion and experience. The Lean Japan Tour content was very practical and made a lot of sense. We received excellent hospitality from Paul and Craig of Shinka Management.
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Wow. What a great experience not just from a learning perspective but also a great cultural experience as well. From the start the group came together really well. It was a perfect mix of practical and theory, and to gain an insight into the Toyota Production System and see it in action at all the sites we visited this week was awesome. A big thank you to David and Ben for making everyone feel so warm and making the week run smoothly. Over the week I have seen there are so many opportunities for myself and my company to improve. Now I’m heading back to implement what we have learnt and will take small steps to achieve our ultimate goal as a business. This is a wonderful investment personally and for the company. In six months’ time I want to look back at this trip and show how much it has made me achieve.

Finally, to spend time with Yamashita Sensei and get hands-on insights into the Toyota Production System was an eye-opener and an experience I will never forget. Great tour with an awesome bunch of people.
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This trip really enlightened me in some specific lean topics and showed me all the beneficial aspects of lean manufacturing. The biggest take away for me was a deeper appreciation of not just the tools but the philosophy. The way the trip was organised and flowed was amazing. Thanks to Paul and David from Shinka Management.
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The tour has been a once in a lifetime experience and a real insight into Japanese Industry and culture. The warm welcome and organisation of the week including travel, hotels, places to eat and all visits were exceptional. The Toyota Group and Isuzu factory tours really demonstrated the Toyota Production System followed up with great learning experiences through practical and theory sessions held with Hattori Sensei. We finished off the week with a visit to an impressive Mitsubishi plant that completed the process flow from Tier 1 and Tier 2 suppliers through to the finished vehicle. The week gave me an opportunity to network with other Airbus colleagues and discuss how we would take the learning home to improve the business. Paul and Dave, thanks for making the week memorable.
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The tour was a great experience on both a personal and a professional level. There was much learning and the culture we encountered was inspiring. I want to thank the Shinka Management team for their efforts in organising such a great and professionally detailed program. It was a pleasure meeting you all.
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I recently had the privilege of attending the Lean Japan Tour organized by Shinka Management, and I can say it was an unforgettable experience!

From start to finish, the tour was exceptionally well-managed, and I came away with a wealth of new knowledge and insights into lean manufacturing.

I want to express my gratitude to Paul Smith, Ben Sparrow, Eri Dennis and Craig Roberts for their outstanding management of the tour. Their dedication and expertise made the trip highly informative and enjoyable.

Overall, the tour was a great opportunity to witness firsthand the benefits of lean manufacturing in action and to learn from some of the best in the industry. I highly recommend this tour to anyone looking to deepen their understanding of lean manufacturing, and I look forward to applying the lessons I learned to my own work.
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I would like to give my deepest thanks for helping us end the executive program on a high note. This week has summarized TPS / VPS in a very practical and eye-opening manner. The lean journey has become real and exemplified through the many visits we have done. The coaching by Hattori Sensei, and by David and Paul has helped to demystify what needs to be done to become successful. Also, by including a bit of Japanese culture, it made the week extra memorable. We had full support with everything from hotels, meals, tickets, etc. and this made us all relax, and focus on the learning and reflection of what we have seen.
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If you have embarked on a lean journey The Lean Study Tour should be on your bucket list!

It was inspiring to see the Toyota Production System in action as a management system, as well as the small improvements made day in and day out by dedicated and motivated teams all striving to continuously improve. Paul, Ben, Tony and Juan (tour leaders) did an outstanding Job of guiding us through Japan, and highlighting where TPS is improving society as well as manufacturing. Their subtle lines of questioning and coaching combined with observing TPS in action and the instruction of Japanese Sensei inspired tour participants on how they can effect change.

Every detail from transport to meals and accommodation were professionally managed and executed. Practical learning environments such as the Toyota group training center consolidated class room learning with hands on experimentation which lead to real “ah ha” moments with many tour participants.

This tour was an extremely rewarding and enjoyable learning experience. I highly recommend the Lean Study Tour.
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The fact that you can go past all the books and see the Toyota Production System in action first hand is fantastic. It is not sold in a complicated form by those involved but rather the opposite. The training room was found to be hands on and simple allowing us to touch and feel examples of good practice. I am looking forward to sharing my time with colleagues through the feedback sessions planned.
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I’m back from Japan where I visited one of Toyota’s final assembly line and several Toyota suppliers. After my China industrial tour in 2018, I was really impressed by the lean manufacturing study tour organized by Shinka Management. The tour was an opportunity to better understand the history behind the Toyota Production System and to see it in practice in current benchmark Japanese factories.

It was a great learning experience for me to immerse myself in the Japanese culture and to have this opportunity to analyse its close links with lean manufacturing methods. I can’t wait to share my new found knowledge and experience with my colleagues and to use it in practice in our Swiss production!
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The tour has given me the opportunity to understand in a practical way what I learned theoretically. I have checked that the theory is possible to put in practice. This has been the first time that I have felt the lean manufacturing philosophy first hand. Congratulations to the Shinka Team. The organisation has been perfect and the teachers very, very good. They created the motivation we need to implement and improve our current status in lean and the Airbus Operating System. Thank you, it has been a great experience.
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This tour was recommended to me by our VP Operations who undertook the tour the previous year. Both Ben and Paul provided an excellent tour of the Japanese manufacturing industry and the program was both well run and highly focused towards the practical implementation of lean strategies. There were plenty of opportunities to ask questions of the particular line managers as well as the teams which implemented the lean techniques. I would have no hesitation in recommending this tour.
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I attended the tour in 2011 and found the whole experience very useful to build on my understanding of Lean Manufacturing. For those having a reasonable understanding of Lean this tour shows in detail the gap that Australia experiences to world class productivity practices. Most interesting was the deployment of essentially the key elements of the Toyota Production System into an SME with 50 employees. It showed that even small business can be world class, and there is significant potential from my experience to do this in local SME’s as well as larger firms. This is really a must as part of the serious Lean journey and excellent for small and larger enterprises.
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The one week Lean Japan Tour not only validates ‘how lean can make business sense’ but also provides the opportunity to learn and share with professionals across different industries.
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A very intensive and learning Lean Japan Study tour. Alternating with company tours, training session and feeling the Japanese culture. Experiencing the TPS live generated many new inputs and ideas for me. I can recommend it to anyone interested in Lean / Kaizen, but also to experts. It shows what culture is behind it and what can be achieved when we tackle it. Everything is planned from A-Z and it is also constantly being improved. Name is program *Shinka* Management well done.
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A great mix of Japanese Business Etiquette, site visits show-casing lean principles, Japanese Culture and networking with the other members of the group. Both Ben & Paul were professional yet relaxed and friendly. Their relationships with key personnel in strategic lean businesses is impressive and their ability to translate quickly & accurately minimised the language barrier. I thoroughly recommend the Shinka Lean Japan Tour to any person wanting to improve their understanding of lean principles and see working examples of gemba, kaizen, TPS, kanban, andon & jidoka, etc.
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Dear Paul, Thank you for the nice experience you and your team were able to provide me! It has been a very professional tour and even more a very nice human connection with you, David and Eri. You have built a nice team that makes people’s lives change! Ciao, Maurizio
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I am now back in the office in rainy Seattle and wanted to say a huge thank you, once again for making the lean tour such an enjoyable learning experience. There are so many valuable learnings and enriching experiences that I am looking forward to sharing with my team and colleagues here in the coming days. I would also like to thank you again for including me in the additional visits to both Kameda Medical Center and Osaka City University Hospital. I cannot believe what a super fun group of people that the Osaka team were; they certainly made me feel very welcome.

Please also pass on my sincere appreciation to Eri for the amazing attention to detail both prior to the trip and to everything on the trip from a logistical standpoint. I know that a lot of work goes into ensuring things run smoothly and I truly thought that she did an amazing job!
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Dear Paul, Ben and Eri,

We would just like to take a moment to thank you for such a wonderful tour. You exceeded all our expectations for a week long journey – from your very professional approach and even more personal service. The week was extremely insightful, and we could not stop talking about what we were going to do when we returned home.

Each plant tour, Q&A and debriefing were all very professional and informative. These taught us so much to help us move forward on our lean journey. Not only were the days very enjoyable but the nights were fantastic and fun. We learned so much about lean as well as experiencing the Japanese culture and the wonderful people.

Since we have been back the four of us have been very quick and extremely effective in rolling out many Kaizen improvements, setting takt times, 5s’ing many areas and much more (fantastic work). I’ve had much time to reflect and think about the tour and our next steps. We’ve written a training manual in 4 modules and have just completed the first module of training through the entire company.

We certainly have a new buzz flowing in and around the company and looking forward to this wonderful journey. Full credit to all of you. This has been the best tour we have ever been a part of and we will be sending more of our team in the future.
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I personally believe that understanding of Lean as the holistic concept and Lean instruments is necessary for all the managers in any business. Shinka Management introduced for us the origins of Lean Production and provided a great opportunity to observe real companies where TPS principles are both implemented and being polished daily. Important parts of our one-week training were not only dedicated to learning and Q&A sessions, practical exercises and site visits but also included deep dives into Japanese culture which was crucial for understanding why lean principles were so widely spread. Thoughtful discussions, forethought and precise agenda, attention to all the small requests and wishes, open-minded and easygoing Shinka consultants made our time in Japan unforgettable. We gained a lot of confidence that we can implement TPS and Lean principles across our company.
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The Lean Japan Tour is an enriching experienced and organized very well by Shinka Management. It was the most wonderful training I have attended so far and I would definitely recommend it to anyone who wants to be inspired about lean management and world class manufacturing!
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A high quality, professional and first-hand experience of how just-in-time and lean are mastered. Great for professional development and a genuine motivator to go further using the lean tools available. A marvelous cultural experience.
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The Lean Japan Tour was the best lean management experience I have had. I wish I had done this earlier, so I could have done some things differently. One learns that some aspects of lean that one thought one knew, really have a different dimension to them. It helps to see lean management where it originated. I can highly recommend this tour!
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Paul, I just wanted to reach out and give my sincere thanks for an amazing week in Japan. You and your team of experts across all areas of business and language gave me an unforgettable experience and reminded me of so many aspects of lean that I had put to one side or taken for granted. The organisation of the course, food, logistics, trains, hotels, etc was of such a high standard and managing that for a large group with their own needs and wants was made to look effortless by your whole team. I will be promoting your Lean Japan Tour to everyone I come across both in my group and outside and I hope to come again myself in the not too distant future. Thanks again.
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Shinka Management organized an excellent tour. It was structured to capture professional development and cultural experience. The tour also provided me with experiences related not only to the local culture and food of Japan, but also to the culture and languages of fellow participants from all over the world. This tour has made a significant impact on my personal life and professional career. The kaizen concept and strategy of continuous improvement was presented in a genuine yet easily understood manner. I recommend contacting Shinka Management if you are serious about integrating kaizen into your company. Kaizen can be translated into your own business and partner organizations, but it also translates into your home and personal life. Thank you Shinka Management for such a valuable and unique program!
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I was a part of the November 2013 Lean Japan Tour and would highly recommend it for anyone who is serious about Lean Manufacturing. Ben and Paul are well organised and have put together a great tour. The tour is very enjoyable and a great insight into Lean manufacturing. I have come back with a greater appreciation for Lean Manufacturing and excited about where we can go with the ideas and knowledge I brought back with me from the tour. Paul and Ben, WELL DONE.
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I enjoyed every aspect of this extremely well organised kaizen tour including: factory visits, translations by Paul and Ben, TPS training, sightseeing, accommodation, transportation, and meals. This tour is a must for anyone trying to understand / implement LEAN into their business or organisation. I hope the tour continues for many years to come as I would like to do it again in future.
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The Shinka lean study mission of Japan offers participants an opportunity to see what is possible in undertaking world class manufacturing. The insights that are possible on tours like this can really challenge what you think are the real key success factors for implementation and enhance the chance of success in your own journey.
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I highly recommend this tour. You will learn lean from the experts which will greatly facilitate your lean journey.
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It was an excellent tour – professionally run and well executed. The companies selected implemented lean at a high degree. The passion they exhibited in sharing their lean journey was very inspiring. I have learned new strategies to bring home to implement. A time well spent.
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The Lean Japan tour is an experience that has to be lived, because words are not enough to describe it. With excellent logistics and shared experiences, the Lean Japan Tour allowed us to experience the Toyota Production System beyond just the industrial realm. Thanks to the entire Shinka Management team for making this great experience possible.
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Businesses need every weapon at their disposal to help compete in a global market. This tour opens up more ideas and opportunities and is highly recommended to manufacturers, engineering or service related industries. Everyone can learn something on this tour! Paul and Ben have done a marvelous job of putting together an action-packed week, which is highly recommended for those who wish to not only study lean practices but who have an interest in dealing with the Japanese in business.
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To do a lean learning tour with Shinka is definitely highly recommended. As lean is a personal journey for everyone who is involved in this topic, it doesn’t matter at which point of your journey you are in. At each level of personal experience there is a lot that you can take home with you. As an eye opener, as a deepener of your own level, as inspiration or as a booster – just do it. Organisation, support, guidance and facilitation by the coaches and trainers – five stars from five!
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It was an inspiring week with great learnings around lean and how it is applied across various levels of the supply chain. The tour also provides a nice glimpse into the Japanese culture with its amazing food and friendly people.
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During the Lean Japan Tour I came to the realization that improving an organization is not through large capital investments alone. We were completely surrounded by examples of minor investments into small improvements that produced significant savings. The clever use of visual management techniques gave a clear understanding of the current situation and Ben who is fluent in Japanese was able to remove any language barriers. The open discussions with local senior management helped me identify the misconceptions I had regarding Lean Manufacturing. From the tour I came away with a much broader comprehension of the key elements and how each company had achieved them. We saw the application of lean in various industries – not just automotive. Having said that, what we did experience with the automotive visits were certain management concepts that I realized could be applied in many other situations. In our case we implemented “one piece flow” and “process value mapping” and achieved considerable savings. The tour was a seamless and very professional experience and the group was able to gain a better understanding of the Japanese culture. This is not just a tour for production people but for everybody with an open mind to improve processes, like for myself coming out of Finance.
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One of the best weeks of my life. It has changed the way I see my production facility forever!
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Amazing experience, exceptional learning. If you want to learn about Lean go on this tour!
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As I have had a previous unpleasant experience with lean training, I was worried about how much I could gain from this tour. At the end of this magnificent experience I can confirm that Shinka Management has exceeded my expectations. They are so organized, dedicated, helpful and generous. The tour was based on very-well known organizations using lean over decades and we got the maximum benefit from it.
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I had several projects that I had been procrastinating on. They seemed too big, too complicated and I was actually struggling to know where to start. Without a word of a lie, after the first day I came back to my hotel room and wrote up the backbone of my strategy using the skills I learnt of the first day.
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Paul and Ben from Shinka Management need to be commended for the tour that they ran in Japan. The experience has enlightened and energised me to intensify the lean efforts within our organisation. The tour was packed full of knowledge building as well as relationship building with other participants all whilst experiencing a cultural treat that normally only a local would be able to show you. Thank you for a once in a lifetime trip Shinka – I would thoroughly recommend it to anyone in business.
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The tour program has been an amazing experience and delivered in the best possible way. It has provided a great picture of what Japanese culture is in all areas (work, transport, life, etc.) and across different environments and scenarios. The training and experience with the sensei are invaluable, as well as the experience Shinka Management provides throughout the tour. The factories we visited gave a very broad picture of all the principles we were learning, helping to reinforce our learnings with practice, as well as providing different living examples of the concepts.

The Shinka Management team was excellent in all areas (human, educational, translation). I don’t have much more to say, except that the program far exceeded expectations. Thank you!
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I want to congratulate the Shinka Management Team for the fantastic organisation of the Lean Japan Tour 2023.

The tour has been a business and life-changing experience for sure. On Day 1 I was already enlightened, and all the bits and pieces of a huge TQM puzzle came together to form a clear picture. The tour offers a fantastic overview of how lean management works at Toyota and their suppliers in Japan, and also helped me to better understand why lean implementation is sometimes difficult in Europe, and what needs to be considered in order to avoid making mistakes during the transformation journey. I highly recommend this tour: perfect organization (including preparation via video conference with Eri and Juan) and execution, coaching by various senseis, kanban and kaizen exercises in the Dojo, and last, but not least, the very, very nice group of people from all over the world meeting in this fascinating country… Japan!

This is the start of something big for me. I will keep you posted on the results once available. Thank you so, so much!
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The Lean Japan Tour allowed me to understand in a practical and conceptual way the real essence of just-in-time and operational efficiency. The dedication of the team and their attention to detail have made this an unforgettable experience.
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The whole tour was very professionally undertaken and led. Paul and Ben have to be congratulated for putting together a very informative and very enjoyable experience. The itinerary was excellent and to see from the raw material all the way through the supply chain through to the finished product was superb. I loved the thought put into gaining the experience of the Japanese culture and food. I would very much recommend this tour for organizations and companies looking to implement lean.
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I was very impressed with the professionalism and preparedness of the Shinka team. The support both before and during the tour was fantastic. It was the right mix of culture and personal development. There were lots of learnings I will take with me.
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I thoroughly enjoyed my time on the November 2013 tour. I learned so much about Japanese culture and TPS. Despite coming from the IT industry, I was able to gain valuable insights on the philosophy and principles of Lean that I can apply in my industry. Ben and Paul are top-notch guides. Their wealth of knowledge and proficiency in Japanese (both language and culture-wise) helped us to gain deeper understanding. I strongly recommend anyone who has great passion in Lean to go on this tour.
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I highly recommend the Lean Japan Tour – it provided a very good insight, was well organised and is led by guys who are clearly very passionate for lean and Japan.
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A great tour. Having spent over 20 years in manufacturing I now understand the true meaning of Kaizen.
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Learning 5S and TPS while experiencing and living the Japanese culture through communication, direct interaction and viewing various
live examples from different perspectives, created a solid reference for us to understand the main reason behind the success of these systems. This is a complete lifestyle that involves human contribution, a continuous thrive for improvement, and a strong team commitment. This is a unique experience that marked a new milestone in my career.
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Personally and professionally I found the week extraordinarily rewarding – not only as a fantastic Lean Japan Tour but as a cultural experience not to be missed.

Imagine if you will… taking a group of people you had never met before, under your wing, in one of the most crowded cities in the world. Plenty of traditional food and drink, immersing them in culture, filling their heads with Lean (TPS) concepts and depriving them of sleep whilst being the only two people in the group that can speak Japanese. What could go wrong? All this whilst maintaining the integrity of yourselves and your business (Shinka Management) – which was upheld 24 hours a day. Paul and Ben, you did a fantastic job and the respect for yourselves and your company was apparent with every business we visited. The way the trip was coordinated and flowed was a testament to the organizational skills of both Ben and Paul from Shinka Management.

The systems, machinery, processes and people in Japanese businesses are something to be admired. The passion for TPS shown by every staff member was evident and the dedication shown at all levels of management was significant. The TPS is at such a high level at some of the sites visited that you realize how many more opportunities there are at your own site. Even if the factories are unrelated to your own industry, the message is more about the process and disciplines used to get the business to the current state. Small steps to achieve the ultimate goal, remembering that each one of these businesses started off somewhere and the origin of TPS was born out of a “need” for business continuity.

I have emerged with a new passion and enthusiasm for Lean manufacturing. If you have the opportunity for this fantastic tour, you will not regret it, it is an investment in you and your company’s future.
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The Lean Japan Tour program organised by Shinka Management is a fantastic experience for those involved in business and production. It inspires people to make changes for the better and to more effectively organize production regardless of the industry they represent.
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From a remote rural engineering company – to the shining lights of Japan’s finest. I have returned overwhelmed from the experience to learn from some of the worlds best manufacturers and absorb decades of experience from my fellow peers. Highly recommended and treat it as a sound investment for your company’s future!
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The Lean Japan Tour has allowed me to learn both professionally and culturally. It has been an invaluable experience to learn through interacting directly with a Japanese sensei. It has been a pleasure experiencing this program in Japan, with the locals always helping us as if we were a relative. The Lean Japan tour is truly a 360° experience and I recommend it 100%.
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It was a fasntastic tour from the beginning to the end. It was very well-organised and informative. Sessions were followed with practical training which concentrated more on the ideas that had been explained. The factories visited were chosen in a way that allowed the participants to see a live supply chain work. Big thanks to the Shinka Management team, especially the director Mr Ben Sparrow for leading this tour with inspiring calmness. Finally, it is a tour related to lean management and the tour also allowed us to experience Japanese culture. Thank you.
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I attended the Shinka Management / Ai Group / JMAC Lean Japan Study Tour in 2010 – outstanding, highly recommended. (I don’t have this much fun when I go on holiday.) To see the cultural home of Lean Manufacturing is an experience you will never forget. Ride on a bullet train, walk the factory floor in Toyota plants and talk to the production people, see modular housing being produced on a Lean Production line. Eat in a different Japanese restaurant every night, practice your Karaoke, see Tokyo – amazing! Our tour was guided by Ben Sparrow, an Aussie who is fluent in Japanese and great company (night and day). The Japan Lean Manufacturing tour is a “must do” for anyone serious about understanding world class manufacturing!
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For me, the Lean Japan Tour was a journey through different companies guided by experts who explained the tools and demonstrated how to live in a work culture based on continuous improvement. This allowed me to discover new concepts and approaches to facilitate the successful implementation of a kaizen culture in American companies.
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I would highly recommend the tour to anyone who is in the business of improving people. The ideas stimulated through this tour have helped me reform our entire vision of what improvement means for our business.
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I highly recommend the Lean Study Tour of Japan as an experience not to be missed. Having attended the tour for the past three years, supporting our clients, I have come away with new learnings every time. Whether you are new to Lean Thinking or well into your Lean Journey you will undoubtedly have an amazing experience immersed in the heart of the Toyota Production System. For companies wishing to develop their world class manufacturing skills this tour is a must do. Shinka Management’s co-ordination and guidance throughout the tour is faultless.
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The whole experience of the lean tour was excellent. I learned so much over the past week and all of my previous knowledge of lean was reinforced. Not only did I learn about lean management but I was also impressed with the Japanese culture. The whole team at Shinka Management were very helpful and made sure the tour went smoothly. It was an experience that I will surely remember throughout my lean journey. Thank you.
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Amazing Tour. Great experience to see and share with Japanese managers. I learned a lot about their culture, their way to think, to work and to improve by themselves. Great moments during training and after work. Thanks a lot. We will return back home with a new eye and mindset.
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If I had to describe the Lean Japan Tour, I would describe it as a great “experience”. It was an experience in every sense – from being surrounded by a new culture, landscapes, food, people; and learning a successful and proven work philosophy with results that are maintained over time. We were able to learn this new philosophy by seeing it in action on the plant floor and through hands-on exercise of what we had learned. Undoubtedly, the Lean Japan Tour leaves me not just with this experience, but also with a great responsibility as a leader – that is the responsibility of transmitting knowledge and implementing it in my company.
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I thoroughly enjoyed the opportunity to learn the Toyota Production System from the source. I look forward to implementing the many findings in our plant. This experience has given me a different approach to improving our plant’s lean journey. Thank you again for everything.
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It has been a great and eye-opening tour. It made me believe more that lean is possible and achievable. The way the tour was organised impressed me – your team has put time and effort into making the program well-organised and enjoyable. Thank you for keeping up the standard and keeping lean awareness going for a better world.
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