Belinda Clarke, Executive Manager

Paul Smith and the team at Shinka Management, in particular Eri Dennis, did an incredible job planning and leading our tailored Japan Study Tour in March 2024. Our team of construction and training professionals learnt and more importantly experienced so much about lean management and Japanese construction, manufacturing and factory practices. Without the expertise and knowledge that Paul and Eri brought to our tour we would not have had the exposure and depth of learning that we had. It was an incredible study trip and we are bringing back so many important learnings that we will implement into our modular homes project. Having Paul with us throughout the tour to interpret and lead was invaluable – his understanding of Japanese business practices and culture was critical to the success of our trip. Eri’s connections to factories and businesses in Japan ensured that we were able to get tailored factory and plant tours which enabled us to experience lean management in practice. Our tour had an excellent blend of theory, practice and exposure. We are incredibly grateful to the team at Shinka Management. I can recommend Shinka Management to other organisations who seek to understand and experience lean management practices in Japan.