Takatsuki General Hospital – Site Tour
Takatsuki General Hospital is part of Japan’s Aijinkai Group of healthcare facilities located in Osaka Prefecture. The hospital is regarded as one of the leading hospitals in Japan. With 29 medical departments, it also serves as a regional acute care hospital and handles an average of 1,000 outpatients a day.

General Information
- Hospital: Takatsuki General Hospital
- Foundation: 1985
- Location: Takatsuki City, Osaka Prefecture
- Affiliation: The Aijinkai Healthcare Corporation
- Number of departments and hospital beds: 29 medical departments with 477 beds

Takatsuki General Hospital – Lean Characteristics
TQM, QC Circle, Kaizen
Takatsuki General Hospital is one of the leading hospitals in Japan particularly in the area of pediatrics and neonatal intensive care. The hospital is in Takatsuki City in Osaka and serves as a prominent acute care hospital for the region. It has also been certified by the Japan Medical Service Accreditation for International Patients (JMIP) where international patients can also receive reliable and secure medical services through multilingual consultations.
The hospital is affiliated with the Aijinkai Group, which is considered a leader in the application and adaption of lean management principles to healthcare and is also recognized for its innovative approach to healthcare services.
Similar to the aims of lean application to manufacturing, there is a need to manage business processes within healthcare to cater for increasing patient and caregiver expectations related to safety, quality, and lead time of care, and business pressures related to cost and capacity.
Kaizen in Japanese hospitals has been strongly influenced by Total Quality Management (TQM). The recorded history of TQM application to healthcare in Japan dates back to 1972, and today a very large number of hospitals in the country including those in the Aijinkai Group have active TQM related activities, with staff encouraged to participate in QC Circle improvement groups as part of their professional development. Staff efforts related to improvement activities are recognized through presentation days held at the hospital, and at regional and national levels.

Bratislavska, Horna Streda, Slovakia
I would like to thank Shinka Management for the opportunity to participate in this tour. The team did a great job, and I felt very comfortable throughout the whole program. Everything was organised precisely. I learned and saw many new lean methods, and it was especially valuable that we could also practise these methods ourselves.…
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Riyadh, Saudi Arabia
Thank you for the well-organized and informative tour. It can be distracting to read and attend lectures about lean, but when combined with practical training and actual visits to the home of lean, it helps to clarify and connect all the dots. The tour was an eye-opening experience where we witnessed lean manufacturing principles in…
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Gothenburg, Sweden
A great tour. Having spent over 20 years in manufacturing I now understand the true meaning of Kaizen.
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Shenzhen, Guangdong, China
I would like to thank the Shinka team. They have been doing very well since day one of the program notification. Their work is a demonstration of the lean principles of standard work and Plan, Do, Check and Action (PDCA). The Shinka team arranged factory visits to various tiers of the automotive industry and building…
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Perth, WA, Australia
I recently completed a study tour in Japan with Shinka Management and it was an excellent experience. The tour was extremely well organised, allowing us to focus on learning and gaining real value. The insights into Lean and Japanese home building were first class, with practical takeaways I can apply in our business. Thanks to Paul,…
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Flamatt, Switzerland
A very intensive and learning Lean Japan Study tour. Alternating with company tours, training session and feeling the Japanese culture. Experiencing the TPS live generated many new inputs and ideas for me. I can recommend it to anyone interested in Lean / Kaizen, but also to experts. It shows what culture is behind it and…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information about our Lean Japan Tour and Lean Healthcare Tour programs, see the lean tour overview page.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.
