Oita City Government – Site Tour
Oita City is the capital city of Oita Prefecture with a population of 470,000 and is located on Japan’s southern island of Kyushu. The northern coastal region of Oita Prefecture and neighbouring Fukuoka Prefecture is a base for automotive as well as iron, steel, and petroleum industries, and the inland area has many IT and precision machinery companies.

Basic Information
- Population: 470,000
- Region: Kyushu Region
- Area: 502 square kilometers
- Major Industries: Manufacturing,chemical and heavy industries, tourism etc.

Oita City Government – Lean Characteristics
Office and Service Work Improvement and Efficiency, Lean Government
Lean management started to be seriously applied to governments throughout Japan in the mid-1990s. As governments are not driven by profits, the interesting challenge in lean implementation is creating a need for improvement.
Oita City is recognized as one of the leading governments in Japan with a successful lean program. The objective of Oita City’s kaizen activities is to address the existing office and work issues within the City Hall to improve the service levels provided to citizens, increase work efficiency and heighten every employee’s hunger to change for the better.
Oita City calls its activities “Takumi”, which generally in Japanese means skilled craftsman. However, they break this word down into the sounds “ta” for tanoshiku (fun), “ku” for kufu (ingenuity) and “mi” for minna (everyone).
These activities are designed for all employees of the City to be autonomously involved. It is differentiated from employee suggestion schemes because those suggestions tend to finish at the proposal level. Kaizen activities, however, are conducted within a system with ideas that everyone can implement by themselves.



Melbourne, Victoria, Australia
The Shinka Lean Management Tour was a great experience, with group members from across the globe. A combination of classroom, hands-on and site visit learning provided good insight into lean principles. The tour was very well organised, ran smoothly and was a pleasure to be a part of.
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Riverlands, Marlborough, New Zealand
Personally and professionally I found the week extraordinarily rewarding – not only as a fantastic Lean Japan Tour but as a cultural experience not to be missed. Imagine if you will… taking a group of people you had never met before, under your wing, in one of the most crowded cities in the world. Plenty…
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Kuching, Sarawak, Malaysia
The Shinka Management Lean Japan Tour was a good learning and hands-on experience that provided insights into world-class lean practices. The combination of factory visits, expert-led workshops and cultural immersion offered practical knowledge that can be applied to improve operational excellence. I highly recommend this program to anyone serious about driving continuous improvement and learning…
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Porto Alegre, Rio Grande do Sul, Brazil
My experience on the Lean Japan Tour: – High level of attention and kindness with all participants; – Quality of content in the classroom; – Knowledge and experience of senseis; – Experiments in the dojo; – High-quality company visits; – High-quality hotels, meals and transports.
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Kuching, Sarawak, Malaysia
I achieved my objective of learning about Japanese work culture and useful practices to increase work efficiency. The program had a good balance of classroom learning and plant visits. The Shinka Management team, Paul, Juan & Ichi were very helpful ensuring each and every one of us were well taken care of. Also not forgeting…
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Auckland, New Zealand
During the Lean Japan Tour I came to the realization that improving an organization is not through large capital investments alone. We were completely surrounded by examples of minor investments into small improvements that produced significant savings. The clever use of visual management techniques gave a clear understanding of the current situation and Ben who…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the lean tour overview page.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.
