Oita City Government – Site Tour
Oita City is the capital city of Oita Prefecture with a population of 470,000 and is located on Japan’s southern island of Kyushu. The northern coastal region of Oita Prefecture and neighbouring Fukuoka Prefecture is a base for automotive as well as iron, steel, and petroleum industries, and the inland area has many IT and precision machinery companies.

Basic Information
- Population: 470,000
- Region: Kyushu Region
- Area: 502 square kilometers
- Major Industries: Manufacturing,chemical and heavy industries, tourism etc.

Oita City Government – Lean Characteristics
Office and Service Work Improvement and Efficiency, Lean Government
Lean management started to be seriously applied to governments throughout Japan in the mid-1990s. As governments are not driven by profits, the interesting challenge in lean implementation is creating a need for improvement.
Oita City is recognized as one of the leading governments in Japan with a successful lean program. The objective of Oita City’s kaizen activities is to address the existing office and work issues within the City Hall to improve the service levels provided to citizens, increase work efficiency and heighten every employee’s hunger to change for the better.
Oita City calls its activities “Takumi”, which generally in Japanese means skilled craftsman. However, they break this word down into the sounds “ta” for tanoshiku (fun), “ku” for kufu (ingenuity) and “mi” for minna (everyone).
These activities are designed for all employees of the City to be autonomously involved. It is differentiated from employee suggestion schemes because those suggestions tend to finish at the proposal level. Kaizen activities, however, are conducted within a system with ideas that everyone can implement by themselves.

From a remote rural engineering company – to the shining lights of Japan’s finest. I have returned overwhelmed from the experience to learn from some of the worlds best manufacturers and absorb decades of experience from my fellow peers. Highly recommended and treat it as a sound investment for your company’s future!
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Hobart, Tasmania, Australia
Paul, Eri and the Shinka Management team added significant value to our recent business tour in Japan. Well organised custom tour arranged in a short timeframe provided a great learning and cultural experience for our team!
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Riyadh, Saudi Arabia
Thank you for the well-organized and informative tour. It can be distracting to read and attend lectures about lean, but when combined with practical training and actual visits to the home of lean, it helps to clarify and connect all the dots. The tour was an eye-opening experience where we witnessed lean manufacturing principles in…
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Melbourne, Victoria, Australia
It has been a very successful tour with a very friendly and supportive team. All the training materials, factory visits and accommodation have been very well organised. Transport was on time and food has been so amazing. The exposure to the lean tools and techniques and their applications are so practical and I learnt a…
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Adelaide, South Australia, Australia
Participating in the Shinka Management Lean Japan Tour was a transformative experience. The tour offered a rare opportunity to witness world-class lean practices in action at leading Japanese organisations. From visiting Toyota’s manufacturing facilities to learning directly from lean practitioners, every moment was an invaluable learning experience. The insights gained into kaizen, waste reduction, and…
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Wow. What a great experience not just from a learning perspective but also a great cultural experience as well. From the start the group came together really well. It was a perfect mix of practical and theory, and to gain an insight into the Toyota Production System and see it in action at all the…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the lean tour overview page.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.