Oita City Government – Site Tour
Oita City is the capital city of Oita Prefecture with a population of 470,000 and is located on Japan’s southern island of Kyushu. The northern coastal region of Oita Prefecture and neighbouring Fukuoka Prefecture is a base for automotive as well as iron, steel, and petroleum industries, and the inland area has many IT and precision machinery companies.
Basic Information
- Population: 470,000
- Region: Kyushu Region
- Area: 502 square kilometers
- Major Industries: Manufacturing,chemical and heavy industries, tourism etc.
Oita City Government – Lean Characteristics
Office and Service Work Improvement and Efficiency, Lean Government
Lean management started to be seriously applied to governments throughout Japan in the mid-1990s. As governments are not driven by profits, the interesting challenge in lean implementation is creating a need for improvement.
Oita City is recognized as one of the leading governments in Japan with a successful lean program. The objective of Oita City’s kaizen activities is to address the existing office and work issues within the City Hall to improve the service levels provided to citizens, increase work efficiency and heighten every employee’s hunger to change for the better.
Oita City calls its activities “Takumi”, which generally in Japanese means skilled craftsman. However, they break this word down into the sounds “ta” for tanoshiku (fun), “ku” for kufu (ingenuity) and “mi” for minna (everyone).
These activities are designed for all employees of the City to be autonomously involved. It is differentiated from employee suggestion schemes because those suggestions tend to finish at the proposal level. Kaizen activities, however, are conducted within a system with ideas that everyone can implement by themselves.

The tour has given me the opportunity to understand in a practical way what I learned theoretically. I have checked that the theory is possible to put in practice. This has been the first time that I have felt the lean manufacturing philosophy first hand. Congratulations to the Shinka Team. The organisation has been perfect…
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The Lean Japan Tour program organised by Shinka Management is a fantastic experience for those involved in business and production. It inspires people to make changes for the better and to more effectively organize production regardless of the industry they represent.
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I highly recommend this tour. You will learn lean from the experts which will greatly facilitate your lean journey.
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A very intensive and learning Lean Japan Study tour. Alternating with company tours, training session and feeling the Japanese culture. Experiencing the TPS live generated many new inputs and ideas for me. I can recommend it to anyone interested in Lean / Kaizen, but also to experts. It shows what culture is behind it and…
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Riyadh, Saudi Arabia
It was an exciting experience learning about Japan’s culture and industrial mentality. I had the honor of seeing and experiencing the industrial culture in Japan and exploring the reasons for its prosperity based on the principle of “kaizen”, as well as witnessing the work environment in a distinctive way embodied in the principle of 5S. It was…
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Melbourne, Victoria, Australia
The Shinka Lean Management Tour was a great experience, with group members from across the globe. A combination of classroom, hands-on and site visit learning provided good insight into lean principles. The tour was very well organised, ran smoothly and was a pleasure to be a part of.
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the lean tour overview page.
Tour Inquiries
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