Osaka City University Hospital – Site Tour
Osaka City University Hospital is one of the largest general hospitals in Japan located in Abeno Ward, Osaka City. It has 32 medical departments and handles more than 2,000 patients a day. The hospital provides state-of-the-art medicine and medical care, and it is designated as an Advanced Treatment Hospital by the Ministry of Health, Labor and Welfare in Japan.
Basic Information
- Hospital: Osaka City University Hospital
- Foundation: 1925
- Location: Abeno Ward, Osaka City, Osaka Prefecture
- Affiliation: Osaka City University
- Number of departments and hospital beds: 32 medical departments with 980 beds
Osaka City University Hospital – Lean Characteristics
TQM, QC Circle, Kaizen
Osaka City University Hospital is one of the largest general hospitals in Japan. It is well-known as a university hospital providing state-of-the-art medicine and medical care.
The hospital’s mission is to ‘provide high quality health care for the people of Osaka’, ‘foster warm-hearted and reliable health professionals’, and ‘always strive to further develop medical care’. The mission is based on the motto of the university’s Faculty of Medicine: ‘Wisdom, Blessing and Bravery’.
In 2008, through the leadership of the Hospital Director, Total Quality Management (TQM) practices were introduced to the hospital, and since that time the hospital has developed a strong internal TQM and lean health care capability, and has been active in regional and national quality improvement networks and events. The hospital has held internal presentation events annually for over a decade, showcasing Quality Circle activities. A formal Kaizen Promotion Office was established within the hospital in 2016.
Our visits to Osaka City University Hospital showcase the hospital’s approach to developing problem-solving capability through involvement in TQM, and feature presentations from young members of staff on their Quality Circle projects. We will also hear from one of the key leaders of the hospital’s Kaizen Promotion Office on the hospital’s approach to fostering a culture of safety and quality. The visit includes a facility tour within the hospital.
Orange, California, United States
Outstanding lean tour hosted by Shinka Management. When researching lean tours in Japan, I wanted to choose the provider offering the most credible program – rich in technical depth and practical, hands-on learning. I’m happy to say this turned out to be a world-class experience that I highly recommend. The program combined expert training and…
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This is a great lean tour! Through the week together we have participated in visits to local companies, classroom sessions and hands on exercises. It’s impressive to see how the Toyota Way is really working efficiently and effectively. The organizers are professional, and have good relationships with the sites we visited. They know what the…
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Lumut, Brunei
The tour shows how industries in Japan do continuous improvement in their respective companies. I think that such concepts could also be applied in other industries as well when applied correctly within its own framework. The tour also showcases some aspects of Japanese culture which I appreciate a lot as it provides insight into the…
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Riverlands, Marlborough, New Zealand
Personally and professionally I found the week extraordinarily rewarding – not only as a fantastic Lean Japan Tour but as a cultural experience not to be missed. Imagine if you will… taking a group of people you had never met before, under your wing, in one of the most crowded cities in the world. Plenty…
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Hamilton, Waikato, New Zealand
An outstanding experience. The opportunity to learn and build knowledge with experts in the principles of lean management was first class. The Japan context simply makes all the difference in putting that learning into context and allowed me to get “under the hood” of how it is really applied in practice through a variety of…
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Western Sydney, New South Wales, Australia
I was a part of the November 2013 Lean Japan Tour and would highly recommend it for anyone who is serious about Lean Manufacturing. Ben and Paul are well organised and have put together a great tour. The tour is very enjoyable and a great insight into Lean manufacturing. I have come back with a…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the Lean Japan Tour and Lean Healthcare Tour overview pages.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.