Osaka City University Hospital – Site Tour
Osaka City University Hospital is one of the largest general hospitals in Japan located in Abeno Ward, Osaka City. It has 32 medical departments and handles more than 2,000 patients a day. The hospital provides state-of-the-art medicine and medical care, and it is designated as an Advanced Treatment Hospital by the Ministry of Health, Labor and Welfare in Japan.

Basic Information
- Hospital: Osaka City University Hospital
- Foundation: 1925
- Location: Abeno Ward, Osaka City, Osaka Prefecture
- Affiliation: Osaka City University
- Number of departments and hospital beds: 32 medical departments with 980 beds

Osaka City University Hospital – Lean Characteristics
TQM, QC Circle, Kaizen
Osaka City University Hospital is one of the largest general hospitals in Japan. It is well-known as a university hospital providing state-of-the-art medicine and medical care.
The hospital’s mission is to ‘provide high quality health care for the people of Osaka’, ‘foster warm-hearted and reliable health professionals’, and ‘always strive to further develop medical care’. The mission is based on the motto of the university’s Faculty of Medicine: ‘Wisdom, Blessing and Bravery’.
In 2008, through the leadership of the Hospital Director, Total Quality Management (TQM) practices were introduced to the hospital, and since that time the hospital has developed a strong internal TQM and lean health care capability, and has been active in regional and national quality improvement networks and events. The hospital has held internal presentation events annually for over a decade, showcasing Quality Circle activities. A formal Kaizen Promotion Office was established within the hospital in 2016.
Our visits to Osaka City University Hospital showcase the hospital’s approach to developing problem-solving capability through involvement in TQM, and feature presentations from young members of staff on their Quality Circle projects. We will also hear from one of the key leaders of the hospital’s Kaizen Promotion Office on the hospital’s approach to fostering a culture of safety and quality. The visit includes a facility tour within the hospital.





Flamatt, Switzerland
A very intensive and learning Lean Japan Study tour. Alternating with company tours, training session and feeling the Japanese culture. Experiencing the TPS live generated many new inputs and ideas for me. I can recommend it to anyone interested in Lean / Kaizen, but also to experts. It shows what culture is behind it and…
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Perth, WA, Australia
I recently completed a study tour in Japan with Shinka Management and it was an excellent experience. The tour was extremely well organised, allowing us to focus on learning and gaining real value. The insights into Lean and Japanese home building were first class, with practical takeaways I can apply in our business. Thanks to Paul,…
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Auckland, New Zealand
Paul, Eri and Ichi provided a fantastically well curated tour to the birthplace of continuous improvement. Hearing the theory, experiencing practical hands-on learning at the dojo, and then seeing the theory put into practice at a number of world class manufacturing plants was thought provoking, motivating and inspiring. Now the fun starts – putting theory…
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Adelaide, SA, Australia
I recently completed the Lean Manufacturing Tour of Japan and can highly recommend it to anyone in manufacturing or looking to further their understanding of Lean principles. The tour was highly educational and provided me with a clear understanding of the short-, medium-, and long-term improvements I can implement to strengthen the business.
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Sao Paulo, Brazil
The Lean Japan Tour has been an exceptional learning experience, combining practical training, company visits and direct exposure to the real Japanese approach to Lean. The program helped me better understand standardized work, Kaizen, 5S, visual management, leadership at the gemba, and respect for people. What impressed me most was how discipline, culture and continuous…
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Adelaide, South Australia, Australia
Not for the fainthearted, this action-packed tour will blow you away. It’s a one-week learning adventure supercharged with information on TPS (Lean) principles. The learning experiences and companies visited far exceeded expectations. The Japanese managers we met were friendly and excited to share their experiences. If you desire change within your organisation and are not…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the Lean Japan Tour and Lean Healthcare Tour overview pages.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.
