Osaka City University Hospital – Site Tour
Osaka City University Hospital is one of the largest general hospitals in Japan located in Abeno Ward, Osaka City. It has 32 medical departments and handles more than 2,000 patients a day. The hospital provides state-of-the-art medicine and medical care, and it is designated as an Advanced Treatment Hospital by the Ministry of Health, Labor and Welfare in Japan.
Basic Information
- Hospital: Osaka City University Hospital
- Foundation: 1925
- Location: Abeno Ward, Osaka City, Osaka Prefecture
- Affiliation: Osaka City University
- Number of departments and hospital beds: 32 medical departments with 980 beds
Osaka City University Hospital – Lean Characteristics
TQM, QC Circle, Kaizen
Osaka City University Hospital is one of the largest general hospitals in Japan. It is well-known as a university hospital providing state-of-the-art medicine and medical care.
The hospital’s mission is to ‘provide high quality health care for the people of Osaka’, ‘foster warm-hearted and reliable health professionals’, and ‘always strive to further develop medical care’. The mission is based on the motto of the university’s Faculty of Medicine: ‘Wisdom, Blessing and Bravery’.
In 2008, through the leadership of the Hospital Director, Total Quality Management (TQM) practices were introduced to the hospital, and since that time the hospital has developed a strong internal TQM and lean health care capability, and has been active in regional and national quality improvement networks and events. The hospital has held internal presentation events annually for over a decade, showcasing Quality Circle activities. A formal Kaizen Promotion Office was established within the hospital in 2016.
Our visits to Osaka City University Hospital showcase the hospital’s approach to developing problem-solving capability through involvement in TQM, and feature presentations from young members of staff on their Quality Circle projects. We will also hear from one of the key leaders of the hospital’s Kaizen Promotion Office on the hospital’s approach to fostering a culture of safety and quality. The visit includes a facility tour within the hospital.
Adelaide, SA, Australia
Thank you to the Shinka team for a wonderful experience in Japan. The housing mission was professionally organised and executed by Paul, Eri, and the team. The lead-up information provided before heading to Japan was excellent and greatly helped with preparation. Once in Japan, the tour was so efficient that we were able to see…
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Adelaide, SA, Australia
A great housing mission and supported by a passionate and knowledgable team. The mission had a good mix of Japanese building technology and manufacturing, overlayed with Kaizen and Toyota Production System principles. Participants were also able to take up opportunities to experience the best of Japanese culture. A fantastic all-round learning event.
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Sydney, New South Wales, Australia
The Shinka lean study mission of Japan offers participants an opportunity to see what is possible in undertaking world class manufacturing. The insights that are possible on tours like this can really challenge what you think are the real key success factors for implementation and enhance the chance of success in your own journey.
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Quezon City, Manila, Philippines
Thank you, Shinka Management, for providing me with the opportunity to learn more about Kaizen. As a Quality practitioner, witnessing the evolution of Toyota and its implementation of Kaizen has been amazing. Learning how to adapt Kaizen principles from manufacturing for implementation within a hospital setting has been truly inspiring. Again, thank you Shinka Management!…
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Shanghai, China
The overall experience on the Lean Japan Tour is great with a lot of learnings from the trainings, workshops and company and factory visits. The accommodation and meals were also well arranged with the schedule and agenda organized in a great manner. Really appreciate Ben and Paul making everything comfortable and efficient during the whole…
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Sao Paulo, Brazil
The Lean Japan Tour has been an exceptional learning experience, combining practical training, company visits and direct exposure to the real Japanese approach to Lean. The program helped me better understand standardized work, Kaizen, 5S, visual management, leadership at the gemba, and respect for people. What impressed me most was how discipline, culture and continuous…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the Lean Japan Tour and Lean Healthcare Tour overview pages.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.