Osaka City University Hospital – Site Tour
Osaka City University Hospital is one of the largest general hospitals in Japan located in Abeno Ward, Osaka City. It has 32 medical departments and handles more than 2,000 patients a day. The hospital provides state-of-the-art medicine and medical care, and it is designated as an Advanced Treatment Hospital by the Ministry of Health, Labor and Welfare in Japan.
Basic Information
- Hospital: Osaka City University Hospital
- Foundation: 1925
- Location: Abeno Ward, Osaka City, Osaka Prefecture
- Affiliation: Osaka City University
- Number of departments and hospital beds: 32 medical departments with 980 beds
Osaka City University Hospital – Lean Characteristics
TQM, QC Circle, Kaizen
Osaka City University Hospital is one of the largest general hospitals in Japan. It is well-known as a university hospital providing state-of-the-art medicine and medical care.
The hospital’s mission is to ‘provide high quality health care for the people of Osaka’, ‘foster warm-hearted and reliable health professionals’, and ‘always strive to further develop medical care’. The mission is based on the motto of the university’s Faculty of Medicine: ‘Wisdom, Blessing and Bravery’.
In 2008, through the leadership of the Hospital Director, Total Quality Management (TQM) practices were introduced to the hospital, and since that time the hospital has developed a strong internal TQM and lean health care capability, and has been active in regional and national quality improvement networks and events. The hospital has held internal presentation events annually for over a decade, showcasing Quality Circle activities. A formal Kaizen Promotion Office was established within the hospital in 2016.
Our visits to Osaka City University Hospital showcase the hospital’s approach to developing problem-solving capability through involvement in TQM, and feature presentations from young members of staff on their Quality Circle projects. We will also hear from one of the key leaders of the hospital’s Kaizen Promotion Office on the hospital’s approach to fostering a culture of safety and quality. The visit includes a facility tour within the hospital.
Kaiserslautern, Germany
The Lean Japan Tour was an educational and exciting experience. The Shinka Management team with its impeccable all-round service ensured that the head and heart were free and open the whole time to be able to collect the many impressions. The factory tours, in connection with getting to know the country and culture, have expanded…
read more
Khafji, Saudi Arabia
As I have had a previous unpleasant experience with lean training, I was worried about how much I could gain from this tour. At the end of this magnificent experience I can confirm that Shinka Management has exceeded my expectations. They are so organized, dedicated, helpful and generous. The tour was based on very-well known…
read more
Astana, Kazakhstan
I personally believe that an understanding of lean as a holistic concept combined with lean tools is necessary for all managers in any business. Shinka Management introduced us to the origins of lean production and provided a great opportunity to observe real companies where TPS principles are both implemented and being polished daily. Important parts…
read more
Sydney, New South Wales, Australia
Dear Paul, Ben and Eri, We would just like to take a moment to thank you for such a wonderful tour. You exceeded all our expectations for a week long journey – from your very professional approach and even more personal service. The week was extremely insightful, and we could not stop talking about what…
read more
Zurich, Switzerland
It was an inspiring week with great learnings around lean and how it is applied across various levels of the supply chain. The tour also provides a nice glimpse into the Japanese culture with its amazing food and friendly people.
read more
Shenzhen, Guangdong, China
I would like to thank the Shinka team. They have been doing very well since day one of the program notification. Their work is a demonstration of the lean principles of standard work and Plan, Do, Check and Action (PDCA). The Shinka team arranged factory visits to various tiers of the automotive industry and building…
read more
The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the Lean Japan Tour and Lean Healthcare Tour overview pages.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.