Hamamatsu City Government – Site Tour
Hamamatsu City is located on the western side of Shizuoka Prefecture and is the largest city in the Prefecture with a population of around 800,000. Hamamatsu is situated halfway between Tokyo and Osaka and is known as a city of “monozukuri” or creative manufacturing and is home to some of the world’s leading companies such as Honda, Suzuki and Yamaha.

Basic Information
- Population: 800,000
- Region: Tokai Region
- Area: 1,558 square kilometers
- Major Industries: Manufacturing of transport equipment, musical equipment, textile, electronic, optics etc.

Hamamatsu City Government – Lean Characteristics
Office-based improvement
Lean management started to seriously be applied to governments throughout Japan in the mid-1990s. As governments are not driven by profit, the interesting challenge for them in lean implementation is creating a need for improvement.
Hamamatsu City is recognised as one of the leading governments in Japan with a successful lean program. It’s “Good Job” movement is one of the key ways they achieve office-based improvement in work. It is designed as a bottom-up approach to drive government reform on a daily basis.
A strong spirit of improvement is fostered through teams and kaizen leaders. Good ideas are quickly shared and copied into other areas. Linking improvement with the manufacturing word of “muri” or overburden, many ideas generated are about making the tasks of the public servants easier and removing the difficult and frustrating aspects not only from them but also from their service users. The aim here is to create a more comfortable and enjoyable work environment.
The seminar with Hamamatsu City Council will focus on the Good Job program.

I was a part of the November 2013 Lean Japan Tour and would highly recommend it for anyone who is serious about Lean Manufacturing. Ben and Paul are well organised and have put together a great tour. The tour is very enjoyable and a great insight into Lean manufacturing. I have come back with a…
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To do a lean learning tour with Shinka is definitely highly recommended. As lean is a personal journey for everyone who is involved in this topic, it doesn’t matter at which point of your journey you are in. At each level of personal experience there is a lot that you can take home with you.…
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Dear Paul, Thank you for the nice experience you and your team were able to provide me! It has been a very professional tour and even more a very nice human connection with you, David and Eri. You have built a nice team that makes people’s lives change! Ciao, Maurizio
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The fact that you can go past all the books and see the Toyota Production System in action first hand is fantastic. It is not sold in a complicated form by those involved but rather the opposite. The training room was found to be hands on and simple allowing us to touch and feel examples…
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I had several projects that I had been procrastinating on. They seemed too big, too complicated and I was actually struggling to know where to start. Without a word of a lie, after the first day I came back to my hotel room and wrote up the backbone of my strategy using the skills I…
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As I have had a previous unpleasant experience with lean training, I was worried about how much I could gain from this tour. At the end of this magnificent experience I can confirm that Shinka Management has exceeded my expectations. They are so organized, dedicated, helpful and generous. The tour was based on very-well known…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the lean tour overview page.
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