Hamamatsu City Government – Site Tour
Hamamatsu City is located on the western side of Shizuoka Prefecture and is the largest city in the Prefecture with a population of around 800,000. Hamamatsu is situated halfway between Tokyo and Osaka and is known as a city of “monozukuri” or creative manufacturing and is home to some of the world’s leading companies such as Honda, Suzuki and Yamaha.

Basic Information
- Population: 800,000
- Region: Tokai Region
- Area: 1,558 square kilometers
- Major Industries: Manufacturing of transport equipment, musical equipment, textile, electronic, optics etc.

Hamamatsu City Government – Lean Characteristics
Office-based improvement
Lean management started to seriously be applied to governments throughout Japan in the mid-1990s. As governments are not driven by profit, the interesting challenge for them in lean implementation is creating a need for improvement.
Hamamatsu City is recognised as one of the leading governments in Japan with a successful lean program. It’s “Good Job” movement is one of the key ways they achieve office-based improvement in work. It is designed as a bottom-up approach to drive government reform on a daily basis.
A strong spirit of improvement is fostered through teams and kaizen leaders. Good ideas are quickly shared and copied into other areas. Linking improvement with the manufacturing word of “muri” or overburden, many ideas generated are about making the tasks of the public servants easier and removing the difficult and frustrating aspects not only from them but also from their service users. The aim here is to create a more comfortable and enjoyable work environment.
The seminar with Hamamatsu City Council will focus on the Good Job program.

This tour was recommended to me by our VP Operations who undertook the tour the previous year. Both Ben and Paul provided an excellent tour of the Japanese manufacturing industry and the program was both well run and highly focused towards the practical implementation of lean strategies. There were plenty of opportunities to ask questions…
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Learning 5S and TPS while experiencing and living the Japanese culture through communication, direct interaction and viewing various live examples from diffferent perspectives, created a solid reference for us to understand the main reason behind the success of these systems. This is a complete lifestyle that involves human contribution, a continuous thrive for improvement, and…
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I thoroughly enjoyed the opportunity to learn the Toyota Production System from the source. I look forward to implementing the many findings in our plant. This experience has given me a different approach to improving our plant’s lean journey. Thank you again for everything.
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Businesses need every weapon at their disposal to help compete in a global market. This tour opens up more ideas and opportunities and is highly recommended to manufacturers, engineering or service related industries. Everyone can learn something on this tour! Paul and Ben have done a marvelous job of putting together an action-packed week, which…
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This trip really enlightened me in some specific lean topics and showed me all the beneficial aspects of lean manufacturing. The biggest take away for me was a deeper appreciation of not just the tools but the philosophy. The way the trip was organised and flowed was amazing. Thanks to Paul and David from Shinka…
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As I have had a previous unpleasant experience with lean training, I was worried about how much I could gain from this tour. At the end of this magnificent experience I can confirm that Shinka Management has exceeded my expectations. They are so organized, dedicated, helpful and generous. The tour was based on very-well known…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the lean tour overview page.
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Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.