Osaka City University Hospital – Site Tour
Osaka City University Hospital is one of the largest general hospitals in Japan located in Abeno Ward, Osaka City. It has 32 medical departments and handles more than 2,000 patients a day. The hospital provides state-of-the-art medicine and medical care, and it is designated as an Advanced Treatment Hospital by the Ministry of Health, Labor and Welfare in Japan.
Basic Information
- Hospital: Osaka City University Hospital
- Foundation: 1925
- Location: Abeno Ward, Osaka City, Osaka Prefecture
- Affiliation: Osaka City University
- Number of departments and hospital beds: 32 medical departments with 980 beds
Osaka City University Hospital – Lean Characteristics
TQM, QC Circle, Kaizen
Osaka City University Hospital is one of the largest general hospitals in Japan. It is well-known as a university hospital providing state-of-the-art medicine and medical care.
The hospital’s mission is to ‘provide high quality health care for the people of Osaka’, ‘foster warm-hearted and reliable health professionals’, and ‘always strive to further develop medical care’. The mission is based on the motto of the university’s Faculty of Medicine: ‘Wisdom, Blessing and Bravery’.
In 2008, through the leadership of the Hospital Director, Total Quality Management (TQM) practices were introduced to the hospital, and since that time the hospital has developed a strong internal TQM and lean health care capability, and has been active in regional and national quality improvement networks and events. The hospital has held internal presentation events annually for over a decade, showcasing Quality Circle activities. A formal Kaizen Promotion Office was established within the hospital in 2016.
Our visits to Osaka City University Hospital showcase the hospital’s approach to developing problem-solving capability through involvement in TQM, and feature presentations from young members of staff on their Quality Circle projects. We will also hear from one of the key leaders of the hospital’s Kaizen Promotion Office on the hospital’s approach to fostering a culture of safety and quality. The visit includes a facility tour within the hospital.
Riyadh, Saudi Arabia
The Lean Japan Tour was well organized and full of passion, knowledge and hands-on practice. I was glad to join the program. Thanks a lot to the Shinka Management team.
read more
Auckland, New Zealand
Paul, Eri and Ichi provided a fantastically well curated tour to the birthplace of continuous improvement. Hearing the theory, experiencing practical hands-on learning at the dojo, and then seeing the theory put into practice at a number of world class manufacturing plants was thought provoking, motivating and inspiring. Now the fun starts – putting theory…
read more
San Francisco, California, United States
Thank you, Paul Smith and Ben Sparrow, for hosting this amazing real time learning experience through visits to factories in Japan practicing Lean methodologies. This trip is something I will remember and take with me throughout my professional career and personal life.
read more
Toulouse, France
Amazing Tour. Great experience to see and share with Japanese managers. I learned a lot about their culture, their way to think, to work and to improve by themselves. Great moments during training and after work. Thanks a lot. We will return back home with a new eye and mindset.
read more
Manila, Philippines
The tour was highly professional. The food and hotels were excellent, and the best part was the learning experience. We had hands-on exposure to kanban, and seeing Lean and Kaizen in action during the factory visits was extremely informative. The Q&A sessions provided us with deeper insights into the thinking of each management team we…
read more
Broughton, Chester, United Kingdom
The tour has been a once in a lifetime experience and a real insight into Japanese Industry and culture. The warm welcome and organisation of the week including travel, hotels, places to eat and all visits were exceptional. The Toyota Group and Isuzu factory tours really demonstrated the Toyota Production System followed up with great…
read more
The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the Lean Japan Tour and Lean Healthcare Tour overview pages.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.