Osaka City University Hospital – Site Tour
Osaka City University Hospital is one of the largest general hospitals in Japan located in Abeno Ward, Osaka City. It has 32 medical departments and handles more than 2,000 patients a day. The hospital provides state-of-the-art medicine and medical care, and it is designated as an Advanced Treatment Hospital by the Ministry of Health, Labor and Welfare in Japan.
Basic Information
- Hospital: Osaka City University Hospital
- Foundation: 1925
- Location: Abeno Ward, Osaka City, Osaka Prefecture
- Affiliation: Osaka City University
- Number of departments and hospital beds: 32 medical departments with 980 beds
Osaka City University Hospital – Lean Characteristics
TQM, QC Circle, Kaizen
Osaka City University Hospital is one of the largest general hospitals in Japan. It is well-known as a university hospital providing state-of-the-art medicine and medical care.
The hospital’s mission is to ‘provide high quality health care for the people of Osaka’, ‘foster warm-hearted and reliable health professionals’, and ‘always strive to further develop medical care’. The mission is based on the motto of the university’s Faculty of Medicine: ‘Wisdom, Blessing and Bravery’.
In 2008, through the leadership of the Hospital Director, Total Quality Management (TQM) practices were introduced to the hospital, and since that time the hospital has developed a strong internal TQM and lean health care capability, and has been active in regional and national quality improvement networks and events. The hospital has held internal presentation events annually for over a decade, showcasing Quality Circle activities. A formal Kaizen Promotion Office was established within the hospital in 2016.
Our visits to Osaka City University Hospital showcase the hospital’s approach to developing problem-solving capability through involvement in TQM, and feature presentations from young members of staff on their Quality Circle projects. We will also hear from one of the key leaders of the hospital’s Kaizen Promotion Office on the hospital’s approach to fostering a culture of safety and quality. The visit includes a facility tour within the hospital.
Shanghai, China
Shinka Management’s service here was truly exceptional. The staff were attentive, friendly, and made sure that every detail of our experience was perfect. They went above and beyond to ensure our comfort and satisfaction, and it was truly appreciated. Their hospitality was warm and welcoming, making us feel like valued guests.
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Ghent, Belgium
The Lean Japan Tour is an enriching experience and organized very well by Shinka Management. It was the most wonderful training I have attended so far and I would definitely recommend it to anyone who wants to be inspired about lean management and world class manufacturing!
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Quito, Pichincha, Ecuador
I really liked the Lean Japan Tour, since it combines theoretical training, workshops and visits to different companies. It is different to see firsthand how the different methodologies work and take the time to understand that it is part of the organizational culture. Thank you Shinka Management team. Now let’s get to work…!!
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Shenzhen, Guangdong, China
I would like to thank the Shinka team. They have been doing very well since day one of the program notification. Their work is a demonstration of the lean principles of standard work and Plan, Do, Check and Action (PDCA). The Shinka team arranged factory visits to various tiers of the automotive industry and building…
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Fort Myers, Florida, United States
This was my first real experience with training tourism and it was a smashing success. Paul, Eri, and Ichi were professional and patient in their approach to dealing with the tour members and competent and knowledgeable on the subject of Lean/Kaizen. My time with them convinced me that this course of action is the right…
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Pforzheim, Germany
The Lean Japan Tour was the best lean management experience I have had. I wish I had done this earlier, so I could have done some things differently. One learns that some aspects of lean that one thought one knew, really have a different dimension to them. It helps to see lean management where it…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the Lean Japan Tour and Lean Healthcare Tour overview pages.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.