Oita City Government – Site Tour
Oita City is the capital city of Oita Prefecture with a population of 470,000 and is located on Japan’s southern island of Kyushu. The northern coastal region of Oita Prefecture and neighbouring Fukuoka Prefecture is a base for automotive as well as iron, steel, and petroleum industries, and the inland area has many IT and precision machinery companies.

Basic Information
- Population: 470,000
- Region: Kyushu Region
- Area: 502 square kilometers
- Major Industries: Manufacturing,chemical and heavy industries, tourism etc.

Oita City Government – Lean Characteristics
Office and Service Work Improvement and Efficiency, Lean Government
Lean management started to be seriously applied to governments throughout Japan in the mid-1990s. As governments are not driven by profits, the interesting challenge in lean implementation is creating a need for improvement.
Oita City is recognized as one of the leading governments in Japan with a successful lean program. The objective of Oita City’s kaizen activities is to address the existing office and work issues within the City Hall to improve the service levels provided to citizens, increase work efficiency and heighten every employee’s hunger to change for the better.
Oita City calls its activities “Takumi”, which generally in Japanese means skilled craftsman. However, they break this word down into the sounds “ta” for tanoshiku (fun), “ku” for kufu (ingenuity) and “mi” for minna (everyone).
These activities are designed for all employees of the City to be autonomously involved. It is differentiated from employee suggestion schemes because those suggestions tend to finish at the proposal level. Kaizen activities, however, are conducted within a system with ideas that everyone can implement by themselves.



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The Shinka lean study mission of Japan offers participants an opportunity to see what is possible in undertaking world class manufacturing. The insights that are possible on tours like this can really challenge what you think are the real key success factors for implementation and enhance the chance of success in your own journey.
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To do a lean learning tour with Shinka is definitely highly recommended. As lean is a personal journey for everyone who is involved in this topic, it doesn’t matter at which point of your journey you are in. At each level of personal experience there is a lot that you can take home with you.…
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The whole experience of the lean tour was excellent. I learned so much over the past week and all of my previous knowledge of lean was reinforced. Not only did I learn about lean management but I was also impressed with the Japanese culture. The whole team at Shinka Management were very helpful and made…
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Sydney, New South Wales, Australia
This tour was recommended to me by our VP Operations who undertook the tour the previous year. Both Ben and Paul provided an excellent tour of the Japanese manufacturing industry and the program was both well run and highly focused towards the practical implementation of lean strategies. There were plenty of opportunities to ask questions…
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Délégation Sfax Ville, Sfax, Tunisia
Enriched by an exceptional experience in Japan with Shinka Management, I delved into the nuances of Japanese culture and etiquette while immersing myself in the heart of the Toyota Production System. From theoretical and practical courses to visits to Toyota’s final assembly site and their suppliers, each step shaped my understanding. The impeccable organization, meticulous…
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Rancagua, O'Higgins, Chile
If I had to describe the Lean Japan Tour, I would describe it as a great “experience”. It was an experience in every sense – from being surrounded by a new culture, landscapes, food, people; and learning a successful and proven work philosophy with results that are maintained over time. We were able to learn…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the lean tour overview page.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.
