Oita City Government – Site Tour
Oita City is the capital city of Oita Prefecture with a population of 470,000 and is located on Japan’s southern island of Kyushu. The northern coastal region of Oita Prefecture and neighbouring Fukuoka Prefecture is a base for automotive as well as iron, steel, and petroleum industries, and the inland area has many IT and precision machinery companies.
Basic Information
- Population: 470,000
- Region: Kyushu Region
- Area: 502 square kilometers
- Major Industries: Manufacturing,chemical and heavy industries, tourism etc.
Oita City Government – Lean Characteristics
Office and Service Work Improvement and Efficiency, Lean Government
Lean management started to be seriously applied to governments throughout Japan in the mid-1990s. As governments are not driven by profits, the interesting challenge in lean implementation is creating a need for improvement.
Oita City is recognized as one of the leading governments in Japan with a successful lean program. The objective of Oita City’s kaizen activities is to address the existing office and work issues within the City Hall to improve the service levels provided to citizens, increase work efficiency and heighten every employee’s hunger to change for the better.
Oita City calls its activities “Takumi”, which generally in Japanese means skilled craftsman. However, they break this word down into the sounds “ta” for tanoshiku (fun), “ku” for kufu (ingenuity) and “mi” for minna (everyone).
These activities are designed for all employees of the City to be autonomously involved. It is differentiated from employee suggestion schemes because those suggestions tend to finish at the proposal level. Kaizen activities, however, are conducted within a system with ideas that everyone can implement by themselves.

Sydney, New South Wales, Australia
I attended the Shinka Management / Ai Group / JMAC Lean Japan Study Tour in 2010 – outstanding, highly recommended. (I don’t have this much fun when I go on holiday.) To see the cultural home of Lean Manufacturing is an experience you will never forget. Ride on a bullet train, walk the factory floor…
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Riyadh, Saudi Arabia
I had the privilege of joining the Japan study tour by Shinka Management, and it was an invaluable experience. The tour offered a deep dive into Japan’s manufacturing excellence, focusing on lean production and continuous improvement. The Shinka Management team’s expertise and seamless coordination made the experience both educational and inspiring.
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Madrid, Spain
The tour has given me the opportunity to understand in a practical way what I learned theoretically. I have checked that the theory is possible to put in practice. This has been the first time that I have felt the lean manufacturing philosophy first hand. Congratulations to the Shinka Team. The organisation has been perfect…
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Panaga, Brunei
It has been a great and eye-opening tour. It made me believe more that lean is possible and achievable. The way the tour was organised impressed me – your team has put time and effort into making the program well-organised and enjoyable. Thank you for keeping up the standard and keeping lean awareness going for…
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Jerome, Idaho, United States
I was very impressed with the professionalism and preparedness of the Shinka team. The support both before and during the tour was fantastic. It was the right mix of culture and personal development. There were lots of learnings I will take with me.
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Délégation Sfax Ville, Sfax, Tunisia
Enriched by an exceptional experience in Japan with Shinka Management, I delved into the nuances of Japanese culture and etiquette while immersing myself in the heart of the Toyota Production System. From theoretical and practical courses to visits to Toyota’s final assembly site and their suppliers, each step shaped my understanding. The impeccable organization, meticulous…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the lean tour overview page.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.