Oita City Government – Site Tour
Oita City is the capital city of Oita Prefecture with a population of 470,000 and is located on Japan’s southern island of Kyushu. The northern coastal region of Oita Prefecture and neighbouring Fukuoka Prefecture is a base for automotive as well as iron, steel, and petroleum industries, and the inland area has many IT and precision machinery companies.
Basic Information
- Population: 470,000
- Region: Kyushu Region
- Area: 502 square kilometers
- Major Industries: Manufacturing,chemical and heavy industries, tourism etc.
Oita City Government – Lean Characteristics
Office and Service Work Improvement and Efficiency, Lean Government
Lean management started to be seriously applied to governments throughout Japan in the mid-1990s. As governments are not driven by profits, the interesting challenge in lean implementation is creating a need for improvement.
Oita City is recognized as one of the leading governments in Japan with a successful lean program. The objective of Oita City’s kaizen activities is to address the existing office and work issues within the City Hall to improve the service levels provided to citizens, increase work efficiency and heighten every employee’s hunger to change for the better.
Oita City calls its activities “Takumi”, which generally in Japanese means skilled craftsman. However, they break this word down into the sounds “ta” for tanoshiku (fun), “ku” for kufu (ingenuity) and “mi” for minna (everyone).
These activities are designed for all employees of the City to be autonomously involved. It is differentiated from employee suggestion schemes because those suggestions tend to finish at the proposal level. Kaizen activities, however, are conducted within a system with ideas that everyone can implement by themselves.
The tour shows how industries in Japan do continuous improvement in their respective companies. I think that such concepts could also be applied in other industries as well when applied correctly within its own framework. The tour also showcases some aspects of Japanese culture which I appreciate a lot as it provides insight into the…
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I am deeply grateful to Shinka Management, and to Paul, Eri and Ichi, for an outstanding Lean Japan Tour experience. Their expertise and hospitality made the journey both educational and enjoyable. The insights gained from visiting world-class lean organizations were invaluable, and the dedication of the Shinka team to ensuring we absorbed practical knowledge was…
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I recently had the opportunity to participate in the Lean Japan Tour by Shinka Management, and it was an exceptional experience. The tour is meticulously designed for a concise 7-day itinerary, providing deep and practical insights into Lean Manufacturing. The blend of informative sessions and real-world observations made the learning process both engaging and highly…
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Had the pleasure to accompany Ben and clients on the 2007 Lean Japan Tour. I had worked with many Japanese, ASEAN, UK and US firms and as such have participated in benchmarking assignments and tours of their operations. Some involved attending and presenting at various strategy, productivity and quality management conferences. In that context, I…
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This is a great lean tour! Through the week together we have participated in visits to local companies, classroom sessions and hands on exercises. It’s impressive to see how the Toyota Way is really working efficiently and effectively. The organizers are professional, and have good relationships with the sites we visited. They know what the…
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The tour has given me the opportunity to understand in a practical way what I learned theoretically. I have checked that the theory is possible to put in practice. This has been the first time that I have felt the lean manufacturing philosophy first hand. Congratulations to the Shinka Team. The organisation has been perfect…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the lean tour overview page.
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