Metal One Isuzu – Isuzu Factory Tour
Isuzu Corporation is an expert trading company which specializes in the steel industry. The Steel Service Division of the company processes and supplies cold rolled steel to various industries. Isuzu has nine regional service centers in the Kanto, Chuo and Tokai regions and one affiliated steel service company based in Kyushu. Isuzu Group also has Logistics, Life Service and Solution Divisions which provide other services related to its core-business.
Corporate Information
- Company: Isuzu Corporation
- Foundation: 1947
- Location: headquartered in Tokyo
- Main Business: cold rolled steel processing and distribution
Isuzu Corporation – Lean Characteristics
Standardization, 5S, Corporate Culture
Isuzu specializes in the processing and sales of cold rolled steel. It is a completely unrelated entity to that of Isuzu Motors. Isuzu has several regional service centers for distribution of steel coil to various industries, including the automotive and electronic industries, that demand reliable and timely service.
The company believes that coil distribution is an old economy and that in order to remain profitable in this maturing industry the company must focus on creating new value for the market and cutting costs by boosting shop floor and office efficiency.
Isuzu strives to make efficient use of space within its service centers, through minimizing stock on hand and utilizing racking with automated picking. Efficient operations are supported by a high level of standardized work and their enterprise resource planning system developed in-house, which not only allows them to achieve a high processing volume, but in conjunction with their internal logistics division, enables them to respond to urgent orders with a lead time of between 2 to 3 hours from receipt of order to dispatch to their customer, without compromising their day’s production schedule.
The company is extremely dedicated to the thorough implementation of 5S and workplace safety. Their shop floor operators carry out a 5S and safety patrol daily, with the responsibility for these audits shared across every member of their factory, office and logistics staff. The confidence that the company has in the management and presentation of its facilities, together with the capability of its staff, enables Isuzu to use its factory as a showroom, in order to build confidence in potential customers and drive sales.
The company also boasts an excellent corporate culture and an engaged, dedicated and vibrant workforce through their “full participation” and “all-in-management” approach.

Adelaide, South Australia, Australia
I wanted to take a moment to sincerely thank you for organizing such a fantastic tour. From the seamless logistics to the thoughtfully curated, authentic Japanese experience, everything was meticulously planned, making for an unforgettable trip. Your team’s professionalism, and passion for what you do really shone through, and it truly enhanced the entire experience. I appreciate…
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Thai Binh, Vietnam
Paul, I just wanted to reach out and give my sincere thanks for an amazing week in Japan. You and your team of experts across all areas of business and language gave me an unforgettable experience and reminded me of so many aspects of lean that I had put to one side or taken for…
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Bowhill, South Australia, Australia
Paul and Ben from Shinka Management need to be commended for the tour that they ran in Japan. The experience has enlightened and energised me to intensify the lean efforts within our organisation. The tour was packed full of knowledge building as well as relationship building with other participants all whilst experiencing a cultural treat…
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Bikfaya, Lebanon
Life changing experience. The tour was extremely well prepared: 1. In terms of logistics and schedule, everything was organized to provide enough time for full day efficiency without putting too much physical or cognitive strain. 2. In terms of quality of information, the senseis’ knowledge is world-class level and they were more than willing to…
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Délégation Sfax Ville, Sfax, Tunisia
First of all, I want to express my sincere gratitude for this unforgettable trip. From the beginning, the level of organization and attention to detail was outstanding. The program was well thought out, providing a perfect balance between plant visits, theoretical training, and practical experiences. It’s evident that a lot of thought and effort went…
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Melbourne, Victoria, Australia
It has been a very successful tour with a very friendly and supportive team. All the training materials, factory visits and accommodation have been very well organised. Transport was on time and food has been so amazing. The exposure to the lean tools and techniques and their applications are so practical and I learnt a…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the lean tour overview page.
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