TOTO Sanitechno – Factory Tour
TOTO is a very well-known corporate name in Japan and increasingly overseas. The company manufactures and markets ceramic bathroom ware including toilet basins, sinks, bathtubs, fittings and the famous Japanese toilet seats. TOTO Sanitechno is one of the TOTO Group companies with four production bases in Japan.

Corporate Information
- Company: TOTO Sanitechno
- Establishment: 1957
- Location: Headquartered in Oita Prefecture
- Main Business: Bathroom fixtures and sanitary ceramic ware manufacturing

TOTO Sanitechno – Lean Characteristics
QC Circle, Kaizen Suggestion Scheme, Visual Management
TOTO prides itself on offering high-quality innovative bathroom fixtures and sanitary ceramic ware which made it an iconic and much-desired brand in Japan.
The company has an active and well-structured QC circle program. QC circles are small groups made up of shop floor operators responsible for quality control. They voluntarily and continuously undertake activities that improve the quality of their products as well as the safety and efficiency of their operation. In addition, they have an effective kaizen suggestion scheme where employees are incentivized and awarded for their useful kaizen solution ideas.
The company also has a system and common format in place with which all important operation information relating to safety and quality is shared amongst all their plants promptly so that they can make corporate-wide efforts to improve their operations.
The presentation and factory tour at a TOTO Sanitechno plant will also provide a great insight into the visual management techniques used at TOTO to strive for high levels of quality and efficiency.

Auckland, New Zealand
Paul, Eri and Ichi provided a fantastically well curated tour to the birthplace of continuous improvement. Hearing the theory, experiencing practical hands-on learning at the dojo, and then seeing the theory put into practice at a number of world class manufacturing plants was thought provoking, motivating and inspiring. Now the fun starts – putting theory…
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Christchurch, New Zealand
I highly recommend the Lean Japan Tour – it provided a very good insight, was well organised and is led by guys who are clearly very passionate for lean and Japan.
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Bowhill, South Australia, Australia
A great mix of Japanese Business Etiquette, site visits show-casing lean principles, Japanese Culture and networking with the other members of the group. Both Ben & Paul were professional yet relaxed and friendly. Their relationships with key personnel in strategic lean businesses is impressive and their ability to translate quickly & accurately minimised the language…
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Singapore
The Lean Japan Tour with Shinka Management was an inspiring and transformative experience. Seeing lean practices in action and learning from Japanese companies was truly eye-opening. This journey has motivated me to embrace lean principles in my own work. Big thanks to Shinka Management for such an enriching program — I highly recommend it!
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Porto Alegre, Rio Grande do Sul, Brazil
My experience on the Lean Japan Tour: – High level of attention and kindness with all participants; – Quality of content in the classroom; – Knowledge and experience of senseis; – Experiments in the dojo; – High-quality company visits; – High-quality hotels, meals and transports.
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Jerome, Idaho, United States
I was very impressed with the professionalism and preparedness of the Shinka team. The support both before and during the tour was fantastic. It was the right mix of culture and personal development. There were lots of learnings I will take with me.
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the lean tour overview page.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.
The above form is for inquiries related to the Lean Japan Tour program, Shinka Management consulting and training services, and lean manufacturing software products. Shinka Management does not represent TOTO. For TOTO-related product and service inquiries, please contact TOTO directly.
