Hamamatsu City Government – Site Tour
Hamamatsu City is located on the western side of Shizuoka Prefecture and is the largest city in the Prefecture with a population of around 800,000. Hamamatsu is situated halfway between Tokyo and Osaka and is known as a city of “monozukuri” or creative manufacturing and is home to some of the world’s leading companies such as Honda, Suzuki and Yamaha.
Basic Information
- Population: 800,000
- Region: Tokai Region
- Area: 1,558 square kilometers
- Major Industries: Manufacturing of transport equipment, musical equipment, textile, electronic, optics etc.
Hamamatsu City Government – Lean Characteristics
Office-based improvement
Lean management started to seriously be applied to governments throughout Japan in the mid-1990s. As governments are not driven by profit, the interesting challenge for them in lean implementation is creating a need for improvement.
Hamamatsu City is recognised as one of the leading governments in Japan with a successful lean program. It’s “Good Job” movement is one of the key ways they achieve office-based improvement in work. It is designed as a bottom-up approach to drive government reform on a daily basis.
A strong spirit of improvement is fostered through teams and kaizen leaders. Good ideas are quickly shared and copied into other areas. Linking improvement with the manufacturing word of “muri” or overburden, many ideas generated are about making the tasks of the public servants easier and removing the difficult and frustrating aspects not only from them but also from their service users. The aim here is to create a more comfortable and enjoyable work environment.
The seminar with Hamamatsu City Council will focus on the Good Job program.

This trip really enlightened me in some specific lean topics and showed me all the beneficial aspects of lean manufacturing. The biggest take away for me was a deeper appreciation of not just the tools but the philosophy. The way the trip was organised and flowed was amazing. Thanks to Paul and David from Shinka…
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The tour program has been an amazing experience and delivered in the best possible way. It has provided a great picture of what Japanese culture is in all areas (work, transport, life, etc.) and across different environments and scenarios. The training and experience with the sensei are invaluable, as well as the experience Shinka Management…
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I recently had the privilege of attending the Lean Japan Tour organized by Shinka Management, and I can say it was an unforgettable experience! From start to finish, the tour was exceptionally well-managed, and I came away with a wealth of new knowledge and insights into lean manufacturing. I want to express my gratitude to…
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The Shinka lean study mission of Japan offers participants an opportunity to see what is possible in undertaking world class manufacturing. The insights that are possible on tours like this can really challenge what you think are the real key success factors for implementation and enhance the chance of success in your own journey.
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For me, the Lean Japan Tour was a journey through different companies guided by experts who explained the tools and demonstrated how to live in a work culture based on continuous improvement. This allowed me to discover new concepts and approaches to facilitate the successful implementation of a kaizen culture in American companies.
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Shinka Management’s service here was truly exceptional. The staff were attentive, friendly, and made sure that every detail of our experience was perfect. They went above and beyond to ensure our comfort and satisfaction, and it was truly appreciated. Their hospitality was warm and welcoming, making us feel like valued guests.
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the lean tour overview page.
Tour Inquiries
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