Oita City Government – Site Tour
Oita City is the capital city of Oita Prefecture with a population of 470,000 and is located on Japan’s southern island of Kyushu. The northern coastal region of Oita Prefecture and neighbouring Fukuoka Prefecture is a base for automotive as well as iron, steel, and petroleum industries, and the inland area has many IT and precision machinery companies.

Basic Information
- Population: 470,000
- Region: Kyushu Region
- Area: 502 square kilometers
- Major Industries: Manufacturing,chemical and heavy industries, tourism etc.

Oita City Government – Lean Characteristics
Office and Service Work Improvement and Efficiency, Lean Government
Lean management started to be seriously applied to governments throughout Japan in the mid-1990s. As governments are not driven by profits, the interesting challenge in lean implementation is creating a need for improvement.
Oita City is recognized as one of the leading governments in Japan with a successful lean program. The objective of Oita City’s kaizen activities is to address the existing office and work issues within the City Hall to improve the service levels provided to citizens, increase work efficiency and heighten every employee’s hunger to change for the better.
Oita City calls its activities “Takumi”, which generally in Japanese means skilled craftsman. However, they break this word down into the sounds “ta” for tanoshiku (fun), “ku” for kufu (ingenuity) and “mi” for minna (everyone).
These activities are designed for all employees of the City to be autonomously involved. It is differentiated from employee suggestion schemes because those suggestions tend to finish at the proposal level. Kaizen activities, however, are conducted within a system with ideas that everyone can implement by themselves.



Toulouse, France
Amazing Tour. Great experience to see and share with Japanese managers. I learned a lot about their culture, their way to think, to work and to improve by themselves. Great moments during training and after work. Thanks a lot. We will return back home with a new eye and mindset.
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Sydney, NSW, Australia
The Shinka Management Lean Japan Tour was a truly eye-opening experience, offering valuable insights into Lean strategies and broader team-building skills. As someone early in my leadership journey, I found the experience particularly impactful. I would highly recommend this tour not only to experienced managers, but also to emerging leaders. I look forward to applying…
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Quezon City, Manila, Philippines
My experience on the Shinka Management Lean Japan Tour was spectacular. Learning more about TQM and Lean Management in the country where almost all industries are implementing these approaches has been surreal. It was also a good experience witnessing these firsthand in the manufacturing industry and even more so in the healthcare industry. It is…
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Adelaide, South Australia, Australia
I have thoroughly enjoyed the lean tour to Japan. Not only have I learned lots of new concepts that I’m keen to implement in our business, but I also loved the cultural experiences and insight into the people of Japan. The tour organizers bent over backward to make us feel welcome and anticipate our every…
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Mumbai, Maharashtra, India
A Masterclass in Lean Management and Hospitality I recently attended the lean management training tour conducted by Shinka Management, and it was, without a doubt, a cut above the rest. Having attended similar trainings in the past, I can confidently say that Paul and his team have set a new standard. The organization was flawless.…
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Hamilton, Waikato, New Zealand
An outstanding experience. The opportunity to learn and build knowledge with experts in the principles of lean management was first class. The Japan context simply makes all the difference in putting that learning into context and allowed me to get “under the hood” of how it is really applied in practice through a variety of…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the lean tour overview page.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.
