TOTO Sanitechno – Factory Tour
TOTO is a very well-known corporate name in Japan and increasingly overseas. The company manufactures and markets ceramic bathroom ware including toilet basins, sinks, bathtubs, fittings and the famous Japanese toilet seats. TOTO Sanitechno is one of the TOTO Group companies with four production bases in Japan.

Corporate Information
- Company: TOTO Sanitechno
- Establishment: 1957
- Location: Headquartered in Oita Prefecture
- Main Business: Bathroom fixtures and sanitary ceramic ware manufacturing

TOTO Sanitechno – Lean Characteristics
QC Circle, Kaizen Suggestion Scheme, Visual Management
TOTO prides itself on offering high-quality innovative bathroom fixtures and sanitary ceramic ware which made it an iconic and much-desired brand in Japan.
The company has an active and well-structured QC circle program. QC circles are small groups made up of shop floor operators responsible for quality control. They voluntarily and continuously undertake activities that improve the quality of their products as well as the safety and efficiency of their operation. In addition, they have an effective kaizen suggestion scheme where employees are incentivized and awarded for their useful kaizen solution ideas.
The company also has a system and common format in place with which all important operation information relating to safety and quality is shared amongst all their plants promptly so that they can make corporate-wide efforts to improve their operations.
The presentation and factory tour at a TOTO Sanitechno plant will also provide a great insight into the visual management techniques used at TOTO to strive for high levels of quality and efficiency.

I want to congratulate the Shinka Management Team for the fantastic organisation of the Lean Japan Tour 2023. The tour has been a business and life-changing experience for sure. On Day 1 I was already enlightened, and all the bits and pieces of a huge TQM puzzle came together to form a clear picture. The tour…
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Taipei, Taiwan
Shinka Management staff were professional from interpretation, to detailed trip arrangements, to leading the factory tour and catalyzing the thinking and discussion.
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I would highly recommend the tour to anyone who is in the business of improving people. The ideas stimulated through this tour have helped me reform our entire vision of what improvement means for our business.
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Sanaswadi, Maharashtra, India
I am deeply grateful to Shinka Management, and to Paul, Eri and Ichi, for an outstanding Lean Japan Tour experience. Their expertise and hospitality made the journey both educational and enjoyable. The insights gained from visiting world-class lean organizations were invaluable, and the dedication of the Shinka team to ensuring we absorbed practical knowledge was…
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Koolywurtie, South Australia, Australia
The team at Shinka have done a sensational job of providing an in-depth tour with lots to learn about the Toyota Production System and lean manufacturing. The tour was carefully planned, and we got the most out of our time in Japan.
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Sydney, New South Wales, Australia
It was great experiencing factories that have implemented simple and effective processes in the right manner. I enjoyed the stories from each sensei on their journey of kaizen and how they implemented it within their factories. Ben, Eri and Juan were incredible hosts, the whole tour was seamless and the content was really valuable. This…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the lean tour overview page.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.
The above form is for inquiries related to the Lean Japan Tour program, Shinka Management consulting and training services, and lean manufacturing software products. Shinka Management does not represent TOTO. For TOTO-related product and service inquiries, please contact TOTO directly.