TOTO Sanitechno – Factory Tour
TOTO is a very well-known corporate name in Japan and increasingly overseas. The company manufactures and markets ceramic bathroom ware including toilet basins, sinks, bathtubs, fittings and the famous Japanese toilet seats. TOTO Sanitechno is one of the TOTO Group companies with four production bases in Japan.
Corporate Information
- Company: TOTO Sanitechno
- Establishment: 1957
- Location: Headquartered in Oita Prefecture
- Main Business: Bathroom fixtures and sanitary ceramic ware manufacturing
TOTO Sanitechno – Lean Characteristics
QC Circle, Kaizen Suggestion Scheme, Visual Management
TOTO prides itself on offering high-quality innovative bathroom fixtures and sanitary ceramic ware which made it an iconic and much-desired brand in Japan.
The company has an active and well-structured QC circle program. QC circles are small groups made up of shop floor operators responsible for quality control. They voluntarily and continuously undertake activities that improve the quality of their products as well as the safety and efficiency of their operation. In addition, they have an effective kaizen suggestion scheme where employees are incentivized and awarded for their useful kaizen solution ideas.
The company also has a system and common format in place with which all important operation information relating to safety and quality is shared amongst all their plants promptly so that they can make corporate-wide efforts to improve their operations.
The presentation and factory tour at a TOTO Sanitechno plant will also provide a great insight into the visual management techniques used at TOTO to strive for high levels of quality and efficiency.
Kuching, Sarawak, Malaysia
Excellent, from preparing the tour group on do’s and don’ts to guidance on what to watch out for every step of the way. Cannot recommend this enough if you are looking to learn how to resolve issues, and want to understand the lean approach from philosophy to theory to practice. Thank you very much, Paul,…
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Buenos Aires, Argentina
The March 2025 Lean Japan Tour was an incredible opportunity to experience Japanese culture and kaizen practices firsthand. I would rate my overall satisfaction with this tour as outstanding. Honestly, it is very difficult to identify areas for improvement in the program, as it is executed with such professionalism and extensive experience. The dedication and…
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Fort Myers, Florida, United States
This was my first real experience with training tourism and it was a smashing success. Paul, Eri, and Ichi were professional and patient in their approach to dealing with the tour members and competent and knowledgeable on the subject of Lean/Kaizen. My time with them convinced me that this course of action is the right…
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Singapore
The one week Lean Japan Tour not only validates ‘how lean can make business sense’ but also provides the opportunity to learn and share with professionals across different industries.
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Buenos Aires, Argentina
The tour program has been an amazing experience and delivered in the best possible way. It has provided a great picture of what Japanese culture is in all areas (work, transport, life, etc.) and across different environments and scenarios. The training and experience with the sensei are invaluable, as well as the experience Shinka Management…
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Madrid, Spain
The tour has given me the opportunity to understand in a practical way what I learned theoretically. I have checked that the theory is possible to put in practice. This has been the first time that I have felt the lean manufacturing philosophy first hand. Congratulations to the Shinka Team. The organisation has been perfect…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the lean tour overview page.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.
The above form is for inquiries related to the Lean Japan Tour program, Shinka Management consulting and training services, and lean manufacturing software products. Shinka Management does not represent TOTO. For TOTO-related product and service inquiries, please contact TOTO directly.