Takatsuki General Hospital – Site Tour
Takatsuki General Hospital is part of Japan’s Aijinkai Group of healthcare facilities located in Osaka Prefecture. The hospital is regarded as one of the leading hospitals in Japan. With 29 medical departments, it also serves as a regional acute care hospital and handles an average of 1,000 outpatients a day.
General Information
- Hospital: Takatsuki General Hospital
- Foundation: 1985
- Location: Takatsuki City, Osaka Prefecture
- Affiliation: The Aijinkai Healthcare Corporation
- Number of departments and hospital beds: 29 medical departments with 477 beds
Takatsuki General Hospital – Lean Characteristics
TQM, QC Circle, Kaizen
Takatsuki General Hospital is one of the leading hospitals in Japan particularly in the area of pediatrics and neonatal intensive care. The hospital is in Takatsuki City in Osaka and serves as a prominent acute care hospital for the region. It has also been certified by the Japan Medical Service Accreditation for International Patients (JMIP) where international patients can also receive reliable and secure medical services through multilingual consultations.
The hospital is affiliated with the Aijinkai Group, which is considered a leader in the application and adaption of lean management principles to healthcare and is also recognized for its innovative approach to healthcare services.
Similar to the aims of lean application to manufacturing, there is a need to manage business processes within healthcare to cater for increasing patient and caregiver expectations related to safety, quality, and lead time of care, and business pressures related to cost and capacity.
Kaizen in Japanese hospitals has been strongly influenced by Total Quality Management (TQM). The recorded history of TQM application to healthcare in Japan dates back to 1972, and today a very large number of hospitals in the country including those in the Aijinkai Group have active TQM related activities, with staff encouraged to participate in QC Circle improvement groups as part of their professional development. Staff efforts related to improvement activities are recognized through presentation days held at the hospital, and at regional and national levels.
Quezon City, Manila, Philippines
My experience on the Shinka Management Lean Japan Tour was spectacular. Learning more about TQM and Lean Management in the country where almost all industries are implementing these approaches has been surreal. It was also a good experience witnessing these firsthand in the manufacturing industry and even more so in the healthcare industry. It is…
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Buenos Aires, Argentina
The Lean Japan Tour has allowed me to learn both professionally and culturally. It has been an invaluable experience to learn through interacting directly with a Japanese sensei. It has been a pleasure experiencing this program in Japan, with the locals always helping us as if we were a relative. The Lean Japan tour is…
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Hobart, Tasmania, Australia
Paul and Eri from Shinka Management clearly understood the brief and greatly assisted in transforming our industry tour into an enjoyable and exceptional experience immersed in Japanese culture. Without their support we would not have gained the same level of factory access, learnings and knowledge. Well done!
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The Lean Japan Tour allowed me to understand in a practical and conceptual way the real essence of just-in-time and operational efficiency. The dedication of the team and their attention to detail have made this an unforgettable experience.
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Sydney, New South Wales, Australia
It was great experiencing factories that have implemented simple and effective processes in the right manner. I enjoyed the stories from each sensei on their journey of kaizen and how they implemented it within their factories. Ben, Eri and Juan were incredible hosts, the whole tour was seamless and the content was really valuable. This…
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As I have had a previous unpleasant experience with lean training, I was worried about how much I could gain from this tour. At the end of this magnificent experience I can confirm that Shinka Management has exceeded my expectations. They are so organized, dedicated, helpful and generous. The tour was based on very-well known…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information about our Lean Japan Tour and Lean Healthcare Tour programs, see the lean tour overview page.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.