Takatsuki General Hospital – Site Tour
Takatsuki General Hospital is part of Japan’s Aijinkai Group of healthcare facilities located in Osaka Prefecture. The hospital is regarded as one of the leading hospitals in Japan. With 29 medical departments, it also serves as a regional acute care hospital and handles an average of 1,000 outpatients a day.

General Information
- Hospital: Takatsuki General Hospital
- Foundation: 1985
- Location: Takatsuki City, Osaka Prefecture
- Affiliation: The Aijinkai Healthcare Corporation
- Number of departments and hospital beds: 29 medical departments with 477 beds

Takatsuki General Hospital – Lean Characteristics
TQM, QC Circle, Kaizen
Takatsuki General Hospital is one of the leading hospitals in Japan particularly in the area of pediatrics and neonatal intensive care. The hospital is in Takatsuki City in Osaka and serves as a prominent acute care hospital for the region. It has also been certified by the Japan Medical Service Accreditation for International Patients (JMIP) where international patients can also receive reliable and secure medical services through multilingual consultations.
The hospital is affiliated with the Aijinkai Group, which is considered a leader in the application and adaption of lean management principles to healthcare and is also recognized for its innovative approach to healthcare services.
Similar to the aims of lean application to manufacturing, there is a need to manage business processes within healthcare to cater for increasing patient and caregiver expectations related to safety, quality, and lead time of care, and business pressures related to cost and capacity.
Kaizen in Japanese hospitals has been strongly influenced by Total Quality Management (TQM). The recorded history of TQM application to healthcare in Japan dates back to 1972, and today a very large number of hospitals in the country including those in the Aijinkai Group have active TQM related activities, with staff encouraged to participate in QC Circle improvement groups as part of their professional development. Staff efforts related to improvement activities are recognized through presentation days held at the hospital, and at regional and national levels.

Fort Myers, Florida, United States
This was my first real experience with training tourism and it was a smashing success. Paul, Eri, and Ichi were professional and patient in their approach to dealing with the tour members and competent and knowledgeable on the subject of Lean/Kaizen. My time with them convinced me that this course of action is the right…
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Towson, Maryland, United States
The whole experience of the lean tour was excellent. I learned so much over the past week and all of my previous knowledge of lean was reinforced. Not only did I learn about lean management but I was also impressed with the Japanese culture. The whole team at Shinka Management were very helpful and made…
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Valmiera, Latvia
The Lean Japan Tour program organised by Shinka Management is a fantastic experience for those involved in business and production. It inspires people to make changes for the better and to more effectively organize production regardless of the industry they represent.
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Kaiserslautern, Germany
The Lean Japan Tour was an educational and exciting experience. The Shinka Management team with its impeccable all-round service ensured that the head and heart were free and open the whole time to be able to collect the many impressions. The factory tours, in connection with getting to know the country and culture, have expanded…
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Adelaide, South Australia, Australia
Participating in the Shinka Management Lean Japan Tour was a transformative experience. The tour offered a rare opportunity to witness world-class lean practices in action at leading Japanese organisations. From visiting Toyota’s manufacturing facilities to learning directly from lean practitioners, every moment was an invaluable learning experience. The insights gained into kaizen, waste reduction, and…
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Auckland, New Zealand
Paul, Eri and Ichi provided a fantastically well curated tour to the birthplace of continuous improvement. Hearing the theory, experiencing practical hands-on learning at the dojo, and then seeing the theory put into practice at a number of world class manufacturing plants was thought provoking, motivating and inspiring. Now the fun starts – putting theory…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information about our Lean Japan Tour and Lean Healthcare Tour programs, see the lean tour overview page.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.
