Takatsuki General Hospital – Site Tour
Takatsuki General Hospital is part of Japan’s Aijinkai Group of healthcare facilities located in Osaka Prefecture. The hospital is regarded as one of the leading hospitals in Japan. With 29 medical departments, it also serves as a regional acute care hospital and handles an average of 1,000 outpatients a day.

General Information
- Hospital: Takatsuki General Hospital
- Foundation: 1985
- Location: Takatsuki City, Osaka Prefecture
- Affiliation: The Aijinkai Healthcare Corporation
- Number of departments and hospital beds: 29 medical departments with 477 beds

Takatsuki General Hospital – Lean Characteristics
TQM, QC Circle, Kaizen
Takatsuki General Hospital is one of the leading hospitals in Japan particularly in the area of pediatrics and neonatal intensive care. The hospital is in Takatsuki City in Osaka and serves as a prominent acute care hospital for the region. It has also been certified by the Japan Medical Service Accreditation for International Patients (JMIP) where international patients can also receive reliable and secure medical services through multilingual consultations.
The hospital is affiliated with the Aijinkai Group, which is considered a leader in the application and adaption of lean management principles to healthcare and is also recognized for its innovative approach to healthcare services.
Similar to the aims of lean application to manufacturing, there is a need to manage business processes within healthcare to cater for increasing patient and caregiver expectations related to safety, quality, and lead time of care, and business pressures related to cost and capacity.
Kaizen in Japanese hospitals has been strongly influenced by Total Quality Management (TQM). The recorded history of TQM application to healthcare in Japan dates back to 1972, and today a very large number of hospitals in the country including those in the Aijinkai Group have active TQM related activities, with staff encouraged to participate in QC Circle improvement groups as part of their professional development. Staff efforts related to improvement activities are recognized through presentation days held at the hospital, and at regional and national levels.

Curico, Chile
For me, the Lean Japan Tour was a journey through different companies guided by experts who explained the tools and demonstrated how to live in a work culture based on continuous improvement. This allowed me to discover new concepts and approaches to facilitate the successful implementation of a kaizen culture in American companies.
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Toowoomba, Queensland, Australia
One of the best weeks of my life. It has changed the way I see my production facility forever!
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Buenos Aires, Argentina
My experience on the Lean Japan Tour was much more than expected. I’ve come to realise that there’s much more for me to learn regarding TPS. The program is excellent in terms of the content, but also, and no less important, the personalized attention made me feel like I am a member of the Shinka…
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Phenix City, Alabama, United States
Participating in the Shinka Management lean tour was an absolutely transformative experience. The opportunity to witness lean principles in action across renowned factories and a cutting-edge hospital offered unparalleled insights into operational excellence. The factory visits were a masterclass in efficiency and continuous improvement. Observing Toyota Production System methodologies firsthand—from Gemba walks to 5S practices…
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Hobart, Tasmania, Australia
Paul Smith and the team at Shinka Management, in particular Eri Dennis, did an incredible job planning and leading our tailored Japan Study Tour in March 2024. Our team of construction and training professionals learnt and more importantly experienced so much about lean management and Japanese construction, manufacturing and factory practices. Without the expertise and…
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Mumbai, Maharashtra, India
A Masterclass in Lean Management and Hospitality I recently attended the lean management training tour conducted by Shinka Management, and it was, without a doubt, a cut above the rest. Having attended similar trainings in the past, I can confidently say that Paul and his team have set a new standard. The organization was flawless.…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information about our Lean Japan Tour and Lean Healthcare Tour programs, see the lean tour overview page.
Tour Inquiries
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