Rinnai – Factory Tour
Rinnai Corporation is a Japanese multinational heat and energy appliance manufacturer headquartered in Nagoya, Japan. The company has 14 subsidiaries and production bases in Japan as well as over 30 manufacturing subsidiaries overseas.

Corporate Information
- Company: Rinnai Corporation
- Foundation: 1920
- Location: Headquartered in Aichi Prefecture
- Main Business: Manufacturing of heating products
Rinnai Corporation – Lean Characteristics
TQS, TPM
Rinnai’s catchphrase “quality is our destiny” epitomizes a corporate obsession with quality. They keep production of key components in-house at three of their own factories and 14 manufacturing affiliates under the Rinnai Group umbrella in Japan. By realizing this high in-house production ratio, they have control over quality and strive for zero-defect status.
The basis for manufacturing and all aspects of the process at Rinnai is to think and act from a scientific perspective. They have built a market-orientated production system that combines policy management, the quality control cycle, and continuous improvement proposal activities, based on a bottom-up approach heavily influenced by the Toyota Production System, and utilizing Total Productive Maintenance and Total Quality Management.
All employees participate in improvement and TPM efforts. They maintain a multi-product, mixed-flow production system based on actual demand. Through their own logistics network, they can realize timely delivery.



Sydney, New South Wales, Australia
I joined the tour with little understanding of lean. This tour opened my eyes to the possibilities of what can be achieved through continued focus on improvement and team work at all levels. The plant tours showcase the Kaizen and 5S principles perfectly. The surprising thing for me is that safety and quality were paramount…
read more

Délégation Sfax Ville, Sfax, Tunisia
First of all, I want to express my sincere gratitude for this unforgettable trip. From the beginning, the level of organization and attention to detail was outstanding. The program was well thought out, providing a perfect balance between plant visits, theoretical training, and practical experiences. It’s evident that a lot of thought and effort went…
read more

Riyadh, Saudi Arabia
Thank you for the well-organized and informative tour. It can be distracting to read and attend lectures about lean, but when combined with practical training and actual visits to the home of lean, it helps to clarify and connect all the dots. The tour was an eye-opening experience where we witnessed lean manufacturing principles in…
read more

Göteborg, Sweden
I would like to give my deepest thanks for helping us end the executive program on a high note. This week has summarized TPS / VPS in a very practical and eye-opening manner. The lean journey has become real and exemplified through the many visits we have done. The coaching by Hattori Sensei, and by…
read more

Melbourne, Victoria, Australia
The whole tour was very professionally undertaken and led. Paul and Ben have to be congratulated for putting together a very informative and very enjoyable experience. The itinerary was excellent and to see from the raw material all the way through the supply chain through to the finished product was superb. I loved the thought…
read more

Shanghai, China
The overall experience on the Lean Japan Tour is great with a lot of learnings from the trainings, workshops and company and factory visits. The accommodation and meals were also well arranged with the schedule and agenda organized in a great manner. Really appreciate Ben and Paul making everything comfortable and efficient during the whole…
read more
The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the lean tour overview page.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.
