TOTO Sanitechno – Factory Tour
TOTO is a very well-known corporate name in Japan and increasingly overseas. The company manufactures and markets ceramic bathroom ware including toilet basins, sinks, bathtubs, fittings and the famous Japanese toilet seats. TOTO Sanitechno is one of the TOTO Group companies with four production bases in Japan.

Corporate Information
- Company: TOTO Sanitechno
- Establishment: 1957
- Location: Headquartered in Oita Prefecture
- Main Business: Bathroom fixtures and sanitary ceramic ware manufacturing

TOTO Sanitechno – Lean Characteristics
QC Circle, Kaizen Suggestion Scheme, Visual Management
TOTO prides itself on offering high-quality innovative bathroom fixtures and sanitary ceramic ware which made it an iconic and much-desired brand in Japan.
The company has an active and well-structured QC circle program. QC circles are small groups made up of shop floor operators responsible for quality control. They voluntarily and continuously undertake activities that improve the quality of their products as well as the safety and efficiency of their operation. In addition, they have an effective kaizen suggestion scheme where employees are incentivized and awarded for their useful kaizen solution ideas.
The company also has a system and common format in place with which all important operation information relating to safety and quality is shared amongst all their plants promptly so that they can make corporate-wide efforts to improve their operations.
The presentation and factory tour at a TOTO Sanitechno plant will also provide a great insight into the visual management techniques used at TOTO to strive for high levels of quality and efficiency.

Cupertino, California, United States
Great experience delivered by passionate professionals. The training is well-balanced between real life factory/hospital visits (lean in action), theory (basic concepts, why it makes sense) and exercise (set up your own mini factory line using lean concepts). All of this where it started: Japan. Definitely recommend the tour for any professional looking for ways to…
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Bremen, Germany
I want to congratulate the Shinka Management Team for the fantastic organisation of the Lean Japan Tour 2023. The tour has been a business and life-changing experience for sure. On Day 1 I was already enlightened, and all the bits and pieces of a huge TQM puzzle came together to form a clear picture. The tour…
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Western Sydney, New South Wales, Australia
Wow. What a great experience not just from a learning perspective but also a great cultural experience as well. From the start the group came together really well. It was a perfect mix of practical and theory, and to gain an insight into the Toyota Production System and see it in action at all the…
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Lumut, Brunei
The tour shows how industries in Japan do continuous improvement in their respective companies. I think that such concepts could also be applied in other industries as well when applied correctly within its own framework. The tour also showcases some aspects of Japanese culture which I appreciate a lot as it provides insight into the…
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Sydney, New South Wales, Australia
It was great experiencing factories that have implemented simple and effective processes in the right manner. I enjoyed the stories from each sensei on their journey of kaizen and how they implemented it within their factories. Ben, Eri and Juan were incredible hosts, the whole tour was seamless and the content was really valuable. This…
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Phenix City, Alabama, United States
Participating in the Shinka Management lean tour was an absolutely transformative experience. The opportunity to witness lean principles in action across renowned factories and a cutting-edge hospital offered unparalleled insights into operational excellence. The factory visits were a masterclass in efficiency and continuous improvement. Observing Toyota Production System methodologies firsthand—from Gemba walks to 5S practices…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the lean tour overview page.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.
The above form is for inquiries related to the Lean Japan Tour program, Shinka Management consulting and training services, and lean manufacturing software products. Shinka Management does not represent TOTO. For TOTO-related product and service inquiries, please contact TOTO directly.
