TOTO Sanitechno – Factory Tour
TOTO is a very well-known corporate name in Japan and increasingly overseas. The company manufactures and markets ceramic bathroom ware including toilet basins, sinks, bathtubs, fittings and the famous Japanese toilet seats. TOTO Sanitechno is one of the TOTO Group companies with four production bases in Japan.

Corporate Information
- Company: TOTO Sanitechno
- Establishment: 1957
- Location: Headquartered in Oita Prefecture
- Main Business: Bathroom fixtures and sanitary ceramic ware manufacturing

TOTO Sanitechno – Lean Characteristics
QC Circle, Kaizen Suggestion Scheme, Visual Management
TOTO prides itself on offering high-quality innovative bathroom fixtures and sanitary ceramic ware which made it an iconic and much-desired brand in Japan.
The company has an active and well-structured QC circle program. QC circles are small groups made up of shop floor operators responsible for quality control. They voluntarily and continuously undertake activities that improve the quality of their products as well as the safety and efficiency of their operation. In addition, they have an effective kaizen suggestion scheme where employees are incentivized and awarded for their useful kaizen solution ideas.
The company also has a system and common format in place with which all important operation information relating to safety and quality is shared amongst all their plants promptly so that they can make corporate-wide efforts to improve their operations.
The presentation and factory tour at a TOTO Sanitechno plant will also provide a great insight into the visual management techniques used at TOTO to strive for high levels of quality and efficiency.

Christchurch, New Zealand
I highly recommend the Lean Japan Tour – it provided a very good insight, was well organised and is led by guys who are clearly very passionate for lean and Japan.
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Santo Domingo, Dominican Republic
The Lean Japan tour is an experience that has to be lived, because words are not enough to describe it. With excellent logistics and shared experiences, the Lean Japan Tour allowed us to experience the Toyota Production System beyond just the industrial realm. Thanks to the entire Shinka Management team for making this great experience…
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Sydney, New South Wales, Australia
Dear Paul, Ben and Eri, We would just like to take a moment to thank you for such a wonderful tour. You exceeded all our expectations for a week long journey – from your very professional approach and even more personal service. The week was extremely insightful, and we could not stop talking about what…
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San Francisco, California, United States
Thank you, Paul Smith and Ben Sparrow, for hosting this amazing real time learning experience through visits to factories in Japan practicing Lean methodologies. This trip is something I will remember and take with me throughout my professional career and personal life.
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Kassel, Germany
My expectations for the tour were exceptionally high, but the Shinka Management team exceeded them all. The opportunity to engage with a sensei who possesses decades of experience in the Toyota Production System (TPS) was invaluable. The factory tours, coupled with discussions with managing directors and plant managers, offered profound insights into the organizational culture,…
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Paris, France
In 2019, I discovered lean management — and it was a revelation. Lean taught me something essential: we do not transform an environment by waiting for a miracle. We transform it by choosing to improve ourselves every day, even by one millimeter — with discipline, humility, and consistency. Since then, this mindset has never left…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the lean tour overview page.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.
The above form is for inquiries related to the Lean Japan Tour program, Shinka Management consulting and training services, and lean manufacturing software products. Shinka Management does not represent TOTO. For TOTO-related product and service inquiries, please contact TOTO directly.
