Takatsuki General Hospital – Site Tour
Takatsuki General Hospital is part of Japan’s Aijinkai Group of healthcare facilities located in Osaka Prefecture. The hospital is regarded as one of the leading hospitals in Japan. With 29 medical departments, it also serves as a regional acute care hospital and handles an average of 1,000 outpatients a day.

General Information
- Hospital: Takatsuki General Hospital
- Foundation: 1985
- Location: Takatsuki City, Osaka Prefecture
- Affiliation: The Aijinkai Healthcare Corporation
- Number of departments and hospital beds: 29 medical departments with 477 beds

Takatsuki General Hospital – Lean Characteristics
TQM, QC Circle, Kaizen
Takatsuki General Hospital is one of the leading hospitals in Japan particularly in the area of pediatrics and neonatal intensive care. The hospital is in Takatsuki City in Osaka and serves as a prominent acute care hospital for the region. It has also been certified by the Japan Medical Service Accreditation for International Patients (JMIP) where international patients can also receive reliable and secure medical services through multilingual consultations.
The hospital is affiliated with the Aijinkai Group, which is considered a leader in the application and adaption of lean management principles to healthcare and is also recognized for its innovative approach to healthcare services.
Similar to the aims of lean application to manufacturing, there is a need to manage business processes within healthcare to cater for increasing patient and caregiver expectations related to safety, quality, and lead time of care, and business pressures related to cost and capacity.
Kaizen in Japanese hospitals has been strongly influenced by Total Quality Management (TQM). The recorded history of TQM application to healthcare in Japan dates back to 1972, and today a very large number of hospitals in the country including those in the Aijinkai Group have active TQM related activities, with staff encouraged to participate in QC Circle improvement groups as part of their professional development. Staff efforts related to improvement activities are recognized through presentation days held at the hospital, and at regional and national levels.

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The Lean Japan Tour allowed me to understand in a practical and conceptual way the real essence of just-in-time and operational efficiency. The dedication of the team and their attention to detail have made this an unforgettable experience.
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Riyadh, Saudi Arabia
The tour was a terrific experience shared with exceptional individuals. I was able to further my knowledge in lean manufacturing and hone my skills. I learned new ways to reduce waste and improve the working environment within industrial projects.
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Adelaide, South Australia, Australia
The program was well organised and structured. The whole Shinka team were amazing and very accommodating. To be honest I was not certain that lean was the right fit for our business. But the refresher in Japan has opened up my eyes as to how it can be practically applied. The lean tour has prompted…
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This is a great lean tour! Through the week together we have participated in visits to local companies, classroom sessions and hands on exercises. It’s impressive to see how the Toyota Way is really working efficiently and effectively. The organizers are professional, and have good relationships with the sites we visited. They know what the…
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Buenos Aires, Argentina
My experience on the Lean Japan Tour was much more than expected. I’ve come to realise that there’s much more for me to learn regarding TPS. The program is excellent in terms of the content, but also, and no less important, the personalized attention made me feel like I am a member of the Shinka…
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To do a lean learning tour with Shinka is definitely highly recommended. As lean is a personal journey for everyone who is involved in this topic, it doesn’t matter at which point of your journey you are in. At each level of personal experience there is a lot that you can take home with you.…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information about our Lean Japan Tour and Lean Healthcare Tour programs, see the lean tour overview page.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.
