Japanese Business Etiquette Training | Online | Europe-MENA
Is Japan a market of interest for you? Do you have an interested partner in Japan? Has your organisation been purchased by a Japanese investor?
The Doing Business with the Japanese course is ideal for companies seeking to build successful business relationships with Japanese clients, partners and colleagues.
Delivered over two online sessions, this interactive and engaging seminar is an opportunity to learn about Japanese business culture and etiquette and how you can develop strategies in working with the Japanese to achieve successful business outcomes.
This training program will help you avoid the pitfalls and commonly-made mistakes by people both new and experienced in dealing with Japan. It will cover the fundamentals of Japanese business etiquette and culture to remove those uncomfortable moments of cross-cultural business and provide you with strategies to maximize the value of your business interactions.
To learn more about what is included, download the Japanese Business Etiquette training flyer or visit our overview page about Doing Business with the Japanese.
Regional Training Dates
The following three training programs are scheduled to provide participation options during business hours in different time zones.
Europe/MENA | 23 – 24 May 2022 [Event details below]
Asia-Pacific | 22-23 June 2022 [Event details: Japanese Business Etiquette Training | Asia-Pacific]
Americas | 29-30 June 2022 [Event details: Japanese Business Etiquette Training | Americas]
Event date
Date: 23 May 2022 - 24 May 2022
Time: 9:00 am - 12:00 pm | Timezone: Europe/London
Location: Online
Global: Berlin 10:00 | Bucharest 11:00 | Istanbul 11:00 | Dubai 12:00 | Sydney 18:00
View time in your timezone here and add to calendar
Format: Two 3-hour online sessions held over two consecutive days
Presenter: Paul Smith | Director, Shinka Management
Pricing: USD 395 per person
Pricing is exclusive of any applicable withholding or goods and services taxes

Topics Covered
Session 1 | Japanese Etiquette Fundamentals
- Japan Country Overview
- Japan’s School and University System
- Relationships and Hierarchy
- Society and Conventions
- Gift Giving and Receiving
- Japanese Dining and Drinking Etiquette
- Service Culture
Session 2 | Doing Business with the Japanese
- Japanese Company Characteristics
- Mindset of the Japanese Executive
- Corporate Values and Decision-Making
- Management Culture
- Hosting and Attending Meetings
- Negotiating
- Communication and Interpreters
What our Japanese Business Etiquette training participants have said…

Sekisui Rib Loc Australia engaged Shinka Management to support a proposal to engage with a Russian investor in the development of the Russian waste and fresh water pipe rehabilitation market. The plan incorporated the Japanese group’s international portfolio of technologies and products; and presented verifiable data on the Russian pipe rehabilitation market and its potential…
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We really enjoyed the training and got a lot out of it! Just understanding those little things helps – we didn’t realise quite a few things about the life of a Japanese person which was very interesting! Thanks for pulling this all together for us.
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The training was highly informative. The topics regarding Japanese culture will be of great help to our staff who are new in Japan. The topics on working within a multicultural environment were also informative and gave me a good overview of the differences of each culture.
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The training was fun which also leads to people becoming interested and remembering alot of the content. The delivery and the way the session was run were also excellent. Great presenter, great execution.
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Thank you so much for yesterday. I just wanted to pass on some feedback from everyone this morning because they were all overwhelmingly pleased with yesterday’s training. We all agreed it was extremely helpful. My colleagues mentioned that the way you delivered and also the information provided was exactly what we needed. Comments were made…
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We were recently purchased by a Japanese company and used Shinka Management to assist our Senior Leadership team to get a better understanding of what it is like doing business in Japan. Shinka Management conducted a great workshop that provided the team with more than just the social and cultural differences but also key insights…
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Register
One of our team will follow up to confirm details and to provide an invoice.
Inquiries to Eri Dennis, Consultant, Shinka Management at eri.dennis<at>shinkamanagement.com