Japanese Business Etiquette Training | Online | Americas
Is Japan a market of interest for you? Do you have an interested partner in Japan? Has your organisation been purchased by a Japanese investor?
The Doing Business with the Japanese course is ideal for companies seeking to build successful business relationships with Japanese clients, partners and colleagues.
Delivered over two online sessions, this interactive and engaging seminar is an opportunity to learn about Japanese business culture and etiquette and how you can develop strategies in working with the Japanese to achieve successful business outcomes.
This training program will help you avoid the pitfalls and commonly-made mistakes by people both new and experienced in dealing with Japan. It will cover the fundamentals of Japanese business etiquette and culture to remove those uncomfortable moments of cross-cultural business and provide you with strategies to maximize the value of your business interactions.
To learn more about what is included, download the Japanese Business Etiquette training flyer or visit our overview page about Doing Business with the Japanese.
Regional Training Dates
The following training programs are scheduled to provide participation options during business hours in different time zones.
Europe/MENA | 23 – 24 May 2022 [Event details: Japanese Business Etiquette Training | Europe/MENA]
Asia-Pacific | 22-23 June 2022 [Event details: Japanese Business Etiquette Training | Asia-Pacific]
Americas | 29-30 June 2022 [Event details below]
Event date
Date: 29 Jun 2022 - 30 Jun 2022
Time: 8:00 am - 11:00 am | Timezone: America/Los Angeles
Location: Online
Global: New York 11:00 am | Santiago 11:00 am | London 4:00 pm
View time in your timezone here and add to calendar
Format: Two 3-hour online sessions held over two consecutive days
Presenter: Paul Smith | Director, Shinka Management
Pricing: USD 395 per person
Pricing is exclusive of any applicable withholding or goods and services taxes

Topics Covered
Session 1 | Japanese Etiquette Fundamentals
- Japan Country Overview
- Japan’s School and University System
- Relationships and Hierarchy
- Society and Conventions
- Gift Giving and Receiving
- Japanese Dining and Drinking Etiquette
- Service Culture
Session 2 | Doing Business with the Japanese
- Japanese Company Characteristics
- Mindset of the Japanese Executive
- Corporate Values and Decision-Making
- Management Culture
- Hosting and Attending Meetings
- Negotiating
- Communication and Interpreters
What our Japanese Business Etiquette training participants have said…

We really enjoyed the training and got a lot out of it! Just understanding those little things helps – we didn’t realise quite a few things about the life of a Japanese person which was very interesting! Thanks for pulling this all together for us.
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We would like to thank Shinka Management for an effective and enjoyable learning experience. Paul tailored a program to meet our specific needs, and was well prepared on the day to take us through important information and advice to help us successfully navigate cultural differences, particularly in a business context. Our small team were highly…
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The content and delivery of the session was ideal, and as a “first timer” to Japan I think it was pitched perfectly. We had great interaction throughout the training, and the background information on topics such as Japan’s school system etc was very useful to give context to the wider session. There were many useful…
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Sekisui Rib Loc Australia engaged Shinka Management to support a proposal to engage with a Russian investor in the development of the Russian waste and fresh water pipe rehabilitation market. The plan incorporated the Japanese group’s international portfolio of technologies and products; and presented verifiable data on the Russian pipe rehabilitation market and its potential…
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The training was fun which also leads to people becoming interested and remembering alot of the content. The delivery and the way the session was run were also excellent. Great presenter, great execution.
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Paul very clearly explained the way the Japanese run things with helpful video examples and demonstrations as well as a very useful presentation.
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Register
One of our team will follow up to confirm details and to provide an invoice.
Inquiries to Eri Dennis, Consultant, Shinka Management at eri.dennis<at>shinkamanagement.com