Thank you, Paul Smith and Ben Sparrow, for hosting this amazing real time learning experience through visits to factories in Japan practicing Lean methodologies. This trip is something I will remember and take with me throughout my professional career and personal life.
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Bimal Patel, Senior Manager – Device QualityAmazon Lab 126D

Great experience delivered by passionate professionals. The training is well-balanced between real life factory/hospital visits (lean in action), theory (basic concepts, why it makes sense) and exercise (set up your own mini factory line using lean concepts). All of this where it started: Japan. Definitely recommend the tour for any professional looking for ways to improve the efficiency of their operations.
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Regien De Bleecker, Vice PresidentAmazon

I found the Japanese Business Etiquette training session very informative and engaging. Paul was able to convey his extensive knowledge clearly while providing meaningful and honest recommendations for how to interact with prospective Japanese partners.
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Arzhang Beheshti, Vice President, Real Estate InvestmentsHarlo Capital

Paul, Eri and the Shinka Management team added significant value to our recent business tour in Japan. Well organised custom tour arranged in a short timeframe provided a great learning and cultural experience for our team!
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Adrian Broomhall, Manager Strategic ProjectsSt Joseph Affordable Homes

Paul and Eri from Shinka Management clearly understood the brief and greatly assisted in transforming our industry tour into an enjoyable and exceptional experience immersed in Japanese culture. Without their support we would not have gained the same level of factory access, learnings and knowledge. Well done!
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Stuart Collins, Executive Director TasmaniaHousing Industry Association

Paul Smith and the team at Shinka Management, in particular Eri Dennis, did an incredible job planning and leading our tailored Japan Study Tour in March 2024. Our team of construction and training professionals learnt and more importantly experienced so much about lean management and Japanese construction, manufacturing and factory practices. Without the expertise and knowledge that Paul and Eri brought to our tour we would not have had the exposure and depth of learning that we had. It was an incredible study trip and we are bringing back so many important learnings that we will implement into our modular homes project. Having Paul with us throughout the tour to interpret and lead was invaluable – his understanding of Japanese business practices and culture was critical to the success of our trip. Eri’s connections to factories and businesses in Japan ensured that we were able to get tailored factory and plant tours which enabled us to experience lean management in practice. Our tour had an excellent blend of theory, practice and exposure. We are incredibly grateful to the team at Shinka Management. I can recommend Shinka Management to other organisations who seek to understand and experience lean management practices in Japan.
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Belinda Clarke, Executive ManagerBuild Up Tassie

I appreciated the organization of the training – starting with general information about Japanese culture, and then followed up with a focus on doing business with a Japanese company. It helped put everything in context, so it all made more sense. Good visual graphics and effective use of slides without saying everything on the screen.
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John Brockmeier, Senior Project EngineerHixson

Instructor was very knowledgeable about the topic and had credentials to support. The program was well-organized with audience in consideration, and kept the audience engaged. Loved the videos and visuals that were incorporated into the training!
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Jade Tate, DirectorKuehne+Nagel

Wonderful! I truly loved how we got a chance to see multiple tiers of the Toyota supply chain, and learned the true definition of some buzz words related to TPS. Getting a chance to see it all up-close was impactful.
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Abdullah Bin Askar, Project AnalystSaudi Industrial Development Fund

I wanted to express my appreciation for the incredible Lean Japan Tour experience. I am grateful for the hospitality and support Shinka Management provided. Your guidance on Japanese Business Etiquette was invaluable. I am not aware of any training consultants who pay such meticulous attention to details. Your warm and welcoming approach created an excellent learning environment as well.

Paul, your passion for the subject matter was contagious and kept me going throughout. The thorough content and practical exercises enhanced this experience.

A very special thank you to Eri for her exceptional expertise in arranging flawless logistics, as well as her impeccable choices for lunch and dinner. Her tireless dedication to ensuring everyone’s well-being and comfort has been truly extraordinary and inspiring.

I look forward to applying what I have learned from you as well as from all the respectful Senseis. I will highly recommend this course to my peers and colleagues who are seeking an exceptional learning opportunity. Thank you once again.
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Imran Shekhani, COOLiberty Mills