One of the best weeks of my life. It has changed the way I see my production facility forever!
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Michael Moroney, Production ManagerDA Hall

Paul and Ben from Shinka Management need to be commended for the tour that they ran in Japan. The experience has enlightened and energised me to intensify the lean efforts within our organisation. The tour was packed full of knowledge building as well as relationship building with other participants all whilst experiencing a cultural treat that normally only a local would be able to show you. Thank you for a once in a lifetime trip Shinka – I would thoroughly recommend it to anyone in business.
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Jeremy Hawkes, Managing DirectorBowhill Engineering

The tour has been a once in a lifetime experience and a real insight into Japanese Industry and culture. The warm welcome and organisation of the week including travel, hotels, places to eat and all visits were exceptional. The Toyota Group and Isuzu factory tours really demonstrated the Toyota Production System followed up with great learning experiences through practical and theory sessions held with Hattori Sensei. We finished off the week with a visit to an impressive Mitsubishi plant that completed the process flow from Tier 1 and Tier 2 suppliers through to the finished vehicle. The week gave me an opportunity to network with other Airbus colleagues and discuss how we would take the learning home to improve the business. Paul and Dave, thanks for making the week memorable.
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Geoff Short, Operations Senior ManagerAirbus

I personally believe that an understanding of lean as a holistic concept combined with lean tools is necessary for all managers in any business. Shinka Management introduced us to the origins of lean production and provided a great opportunity to observe real companies where TPS principles are both implemented and being polished daily. Important parts of our one-week training were not only dedicated to learning and Q&A sessions, practical exercises and site visits, but also included deep dives into Japanese culture which was crucial for understanding why lean principles were so widely spread. Thoughtful discussions, forethought and precise agenda, attention to all the small requests and wishes, and open-minded and easygoing Shinka consultants made our time in Japan unforgettable. We gained a lot of confidence that we can implement TPS and lean principles across our company.
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Alexander Sorokin, Operational Excellence Dept. DirectorEurasian Resources Group

I would like to give my deepest thanks for helping us end the executive program on a high note. This week has summarized TPS / VPS in a very practical and eye-opening manner. The lean journey has become real and exemplified through the many visits we have done. The coaching by Hattori Sensei, and by David and Paul has helped to demystify what needs to be done to become successful. Also, by including a bit of Japanese culture, it made the week extra memorable. We had full support with everything from hotels, meals, tickets, etc. and this made us all relax, and focus on the learning and reflection of what we have seen.
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Anna-Maria Kähr, Learning Program ManagerVolvo Group University

If you have embarked on a lean journey The Lean Study Tour should be on your bucket list!

It was inspiring to see the Toyota Production System in action as a management system, as well as the small improvements made day in and day out by dedicated and motivated teams all striving to continuously improve. Paul, Ben, Tony and Juan (tour leaders) did an outstanding Job of guiding us through Japan, and highlighting where TPS is improving society as well as manufacturing. Their subtle lines of questioning and coaching combined with observing TPS in action and the instruction of Japanese Sensei inspired tour participants on how they can effect change.

Every detail from transport to meals and accommodation were professionally managed and executed. Practical learning environments such as the Toyota group training center consolidated class room learning with hands on experimentation which lead to real “ah ha” moments with many tour participants.

This tour was an extremely rewarding and enjoyable learning experience. I highly recommend the Lean Study Tour.
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Andy Bisset, Process Improvement ManagerCalder Stewart Construction

The tour has given me the opportunity to understand in a practical way what I learned theoretically. I have checked that the theory is possible to put in practice. This has been the first time that I have felt the lean manufacturing philosophy first hand. Congratulations to the Shinka Team. The organisation has been perfect and the teachers very, very good. They created the motivation we need to implement and improve our current status in lean and the Airbus Operating System. Thank you, it has been a great experience.
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Blas Poveda Navarrete, Operations Senior ManagerAirbus

Dear Paul, Ben and Eri,

We would just like to take a moment to thank you for such a wonderful tour. You exceeded all our expectations for a week long journey – from your very professional approach and even more personal service. The week was extremely insightful, and we could not stop talking about what we were going to do when we returned home.

Each plant tour, Q&A and debriefing were all very professional and informative. These taught us so much to help us move forward on our lean journey. Not only were the days very enjoyable but the nights were fantastic and fun. We learned so much about lean as well as experiencing the Japanese culture and the wonderful people.

Since we have been back the four of us have been very quick and extremely effective in rolling out many Kaizen improvements, setting takt times, 5s’ing many areas and much more (fantastic work). I’ve had much time to reflect and think about the tour and our next steps. We’ve written a training manual in 4 modules and have just completed the first module of training through the entire company.

We certainly have a new buzz flowing in and around the company and looking forward to this wonderful journey. Full credit to all of you. This has been the best tour we have ever been a part of and we will be sending more of our team in the future.
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Glen and Nancy Genner, Managing Director and Chief Financial OfficerGenneral Staircase

Personally and professionally I found the week extraordinarily rewarding – not only as a fantastic Lean Japan Tour but as a cultural experience not to be missed.

Imagine if you will… taking a group of people you had never met before, under your wing, in one of the most crowded cities in the world. Plenty of traditional food and drink, immersing them in culture, filling their heads with Lean (TPS) concepts and depriving them of sleep whilst being the only two people in the group that can speak Japanese. What could go wrong? All this whilst maintaining the integrity of yourselves and your business (Shinka Management) – which was upheld 24 hours a day. Paul and Ben, you did a fantastic job and the respect for yourselves and your company was apparent with every business we visited. The way the trip was coordinated and flowed was a testament to the organizational skills of both Ben and Paul from Shinka Management.

The systems, machinery, processes and people in Japanese businesses are something to be admired. The passion for TPS shown by every staff member was evident and the dedication shown at all levels of management was significant. The TPS is at such a high level at some of the sites visited that you realize how many more opportunities there are at your own site. Even if the factories are unrelated to your own industry, the message is more about the process and disciplines used to get the business to the current state. Small steps to achieve the ultimate goal, remembering that each one of these businesses started off somewhere and the origin of TPS was born out of a “need” for business continuity.

I have emerged with a new passion and enthusiasm for Lean manufacturing. If you have the opportunity for this fantastic tour, you will not regret it, it is an investment in you and your company’s future.
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Andrew Marshall, Production ManagerWineworks Marlborough

The training was fun which also leads to people becoming interested and remembering alot of the content. The delivery and the way the session was run were also excellent. Great presenter, great execution.
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Stephano Park, Consultant – Professional ServicesApptio