I found the Japanese Business Etiquette training session very informative and engaging. Paul was able to convey his extensive knowledge clearly while providing meaningful and honest recommendations for how to interact with prospective Japanese partners.
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Arzhang Beheshti, Vice President, Real Estate InvestmentsHarlo Capital

Paul, Eri and the Shinka Management team added significant value to our recent business tour in Japan. Well organised custom tour arranged in a short timeframe provided a great learning and cultural experience for our team!
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Adrian Broomhall, Manager Strategic ProjectsSt Joseph Affordable Homes

Paul and Eri from Shinka Management clearly understood the brief and greatly assisted in transforming our industry tour into an enjoyable and exceptional experience immersed in Japanese culture. Without their support we would not have gained the same level of factory access, learnings and knowledge. Well done!
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Stuart Collins, Executive Director TasmaniaHousing Industry Association

Paul Smith and the team at Shinka Management, in particular Eri Dennis, did an incredible job planning and leading our tailored Japan Study Tour in March 2024. Our team of construction and training professionals learnt and more importantly experienced so much about lean management and Japanese construction, manufacturing and factory practices. Without the expertise and knowledge that Paul and Eri brought to our tour we would not have had the exposure and depth of learning that we had. It was an incredible study trip and we are bringing back so many important learnings that we will implement into our modular homes project. Having Paul with us throughout the tour to interpret and lead was invaluable – his understanding of Japanese business practices and culture was critical to the success of our trip. Eri’s connections to factories and businesses in Japan ensured that we were able to get tailored factory and plant tours which enabled us to experience lean management in practice. Our tour had an excellent blend of theory, practice and exposure. We are incredibly grateful to the team at Shinka Management. I can recommend Shinka management to other organisations who seek to understand and experience lean management practices in Japan.
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Belinda Clarke, Executive ManagerBuild Up Tassie

I appreciated the organization of the training – starting with general information about Japanese culture, and then followed up with a focus on doing business with a Japanese company. It helped put everything in context, so it all made more sense. Good visual graphics and effective use of slides without saying everything on the screen.
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John Brockmeier, Senior Project EngineerHixson

Instructor was very knowledgeable about the topic and had credentials to support. The program was well-organized with audience in consideration, and kept the audience engaged. Loved the videos and visuals that were incorporated into the training!
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Jade Tate, DirectorKuehne+Nagel

Wonderful! I truly loved how we got a chance to see multiple tiers of the Toyota supply chain, and learned the true definition of some buzz words related to TPS. Getting a chance to see it all up-close was impactful.
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Abdullah Bin Askar, Project AnalystSaudi Industrial Development Fund

I wanted to express my appreciation for the incredible Lean Japan Tour experience. I am grateful for the hospitality and support Shinka Management provided. Your guidance on Japanese Business Etiquette was invaluable. I am not aware of any training consultants who pay such meticulous attention to details. Your warm and welcoming approach created an excellent learning environment as well.

Paul, your passion for the subject matter was contagious and kept me going throughout. The thorough content and practical exercises enhanced this experience.

A very special thank you to Eri for her exceptional expertise in arranging flawless logistics, as well as her impeccable choices for lunch and dinner. Her tireless dedication to ensuring everyone’s well-being and comfort has been truly extraordinary and inspiring.

I look forward to applying what I have learned from you as well as from all the respectful Senseis. I will highly recommend this course to my peers and colleagues who are seeking an exceptional learning opportunity. Thank you once again.
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Imran Shekhani, COOLiberty Mills

Enriched by an exceptional experience in Japan with Shinka Management, I delved into the nuances of Japanese culture and etiquette while immersing myself in the heart of the Toyota Production System. From theoretical and practical courses to visits to Toyota’s final assembly site and their suppliers, each step shaped my understanding. The impeccable organization, meticulous cleanliness, tangible respect, and genuine passion for job accomplishment deeply impressed me. An experience beyond words, impactful in every aspect.
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Akram Abdennadher, Quality and Continuous Improvement ManagerSOPAL

First of all, I want to express my sincere gratitude for this unforgettable trip. From the beginning, the level of organization and attention to detail was outstanding. The program was well thought out, providing a perfect balance between plant visits, theoretical training, and practical experiences. It’s evident that a lot of thought and effort went into ensuring the satisfaction of the participants. I return to Tunisia with a wealth of information about the culture and etiquette of Japan, and it has inspired me to delve even deeper into the rich history of this fascinating country.

One of the highlights for me was the discovery of the Toyota Commemorative Museum, the practical training center, and the Gifu Auto Body Toyota HiAce final assembly plant. The visits to Toyota Boshoku Seiko, GI Service, Suzaki Industries, and AVEX were truly enlightening. Many concepts about lean management that I previously misunderstood were clarified, and obtaining information from the source was enriching. I must also commend the selection of hotels, which were not only comfortable but strategically located, providing easy access to explore the surrounding areas. The choice of restaurants and the diverse culinary experiences incorporated into the trip were exceptional.

I am typically hard to impress, but this time was an exception. Thank you for orchestrating such a fantastic tour and I would not hesitate to recommend Shinka Management services to colleagues and friends.
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Hanen Akrout, Performance DirectorSOPAL