Client Testimonials

As I have had a previous unpleasant experience with lean training, I was worried about how much I could gain from this tour. At the end of this magnificent experience I can confirm that Shinka Management has exceeded my expectations. They are so organized, dedicated, helpful and generous. The tour was based on very-well known organizations using lean over decades and we got the maximum benefit from it.
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This trip really enlightened me in some specific lean topics and showed me all the beneficial aspects of lean manufacturing. The biggest take away for me was a deeper appreciation of not just the tools but the philosophy. The way the trip was organised and flowed was amazing. Thanks to Paul and David from Shinka Management.
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The whole experience of the lean tour was excellent. I learned so much over the past week and all of my previous knowledge of lean was reinforced. Not only did I learn about lean management but I was also impressed with the Japanese culture. The whole team at Shinka Management were very helpful and made sure the tour went smoothly. It was an experience that I will surely remember throughout my lean journey. Thank you.
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I had several projects that I had been procrastinating on. They seemed too big, too complicated and I was actually struggling to know where to start. Without a word of a lie, after the first day I came back to my hotel room and wrote up the backbone of my strategy using the skills I learnt of the first day.
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Dear Paul, Thank you for the nice experience you and your team were able to provide me! It has been a very professional tour and even more a very nice human connection with you and Eri. You have built a nice team that makes people’s lives change! Ciao, Maurizio
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Paul, I just wanted to reach out and give my sincere thanks for an amazing week in Japan. You and your team of experts across all areas of business and language gave me an unforgettable experience and reminded me of so many aspects of lean that I had put to one side or taken for granted. The organisation of the course, food, logistics, trains, hotels, etc was of such a high standard and managing that for a large group with their own needs and wants was made to look effortless by your whole team. I will be promoting your Lean Japan Tour to everyone I come across both in my group and outside and I hope to come again myself in the not too distant future. Thanks again.
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To do a lean learning tour with Shinka is definitely highly recommended. As lean is a personal journey for everyone who is involved in this topic, it doesn’t matter at which point of your journey you are in. At each level of personal experience there is a lot that you can take home with you. As an eye opener, as a deepener of your own level, as inspiration or as a booster – just do it. Organisation, support, guidance and facilitation by the coaches and trainers – five stars from five!
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I enjoyed every aspect of this extremely well organised kaizen tour including: factory visits, translations by Paul and Ben, TPS training, sightseeing, accommodation, transportation, and meals. This tour is a must for anyone trying to understand / implement LEAN into their business or organisation. I hope the tour continues for many years to come as I would like to do it again in future.
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I attended the Shinka Management / Ai Group / JMAC Lean Japan Study Tour in 2010 – outstanding, highly recommended. (I don’t have this much fun when I go on holiday.) To see the cultural home of Lean Manufacturing is an experience you will never forget. Ride on a bullet train, walk the factory floor in Toyota plants and talk to the production people, see modular housing being produced on a Lean Production line. Eat in a different Japanese restaurant every night, practice your Karaoke, see Tokyo – amazing! Our tour was guided by Ben Sparrow, an Aussie who is fluent in Japanese and great company (night and day). The Japan Lean Manufacturing tour is a “must do” for anyone serious about understanding world class manufacturing!
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A high quality, professional and first-hand experience of how just-in-time and lean are mastered. Great for professional development and a genuine motivator to go further using the lean tools available. A marvelous cultural experience.
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The one week Lean Japan Tour not only validates ‘how lean can make business sense’ but also provides the opportunity to learn and share with professionals across different industries.
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The whole tour was very professionally undertaken and led. Paul and Ben have to be congratulated for putting together a very informative and very enjoyable experience. The itinerary was excellent and to see from the raw material all the way through the supply chain through to the finished product was superb. I loved the thought put into gaining the experience of the Japanese culture and food. I would very much recommend this tour for organizations and companies looking to implement lean.
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I thoroughly enjoyed my time on the November 2013 tour. I learned so much about Japanese culture and TPS. Despite coming from the IT industry, I was able to gain valuable insights on the philosophy and principles of Lean that I can apply in my industry. Ben and Paul are top-notch guides. Their wealth of knowledge and proficiency in Japanese (both language and culture-wise) helped us to gain deeper understanding. I strongly recommend anyone who has great passion in Lean to go on this tour.
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Amazing experience, exceptional learning. If you want to learn about Lean go on this tour!
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Not for the fainthearted, this action-packed tour will blow you away. It’s a one-week learning adventure supercharged with information on TPS (Lean) principles. The learning experiences and companies visited far exceeded expectations. The Japanese managers we met were friendly and excited to share their experiences.

If you desire change within your organisation and are not sure what you need, then this is the trip for you and your company. You have been warned; “this could lead to some serious self-analysis on how GOOD companies operate!”

Thanks to Ben & Paul for the well organised trip from beginning to end.
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One of the best weeks of my life. It has changed the way I see my production facility forever!
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Paul and Ben from Shinka Management need to be commended for the tour that they ran in Japan. The experience has enlightened and energised me to intensify the lean efforts within our organisation. The tour was packed full of knowledge building as well as relationship building with other participants all whilst experiencing a cultural treat that normally only a local would be able to show you. Thank you for a once in a lifetime trip Shinka – I would thoroughly recommend it to anyone in business.
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The tour has been a once in a lifetime experience and a real insight into Japanese Industry and culture. The warm welcome and organisation of the week including travel, hotels, places to eat and all visits were exceptional. The Toyota Group and Isuzu factory tours really demonstrated the Toyota Production System followed up with great learning experiences through practical and theory sessions held with Hattori Sensei. We finished off the week with a visit to an impressive Mitsubishi plant that completed the process flow from Tier 1 and Tier 2 suppliers through to the finished vehicle. The week gave me an opportunity to network with other Airbus colleagues and discuss how we would take the learning home to improve the business. Thanks for making the week memorable.
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I personally believe that an understanding of lean as a holistic concept combined with lean tools is necessary for all managers in any business. Shinka Management introduced us to the origins of lean production and provided a great opportunity to observe real companies where TPS principles are both implemented and being polished daily. Important parts of our one-week training were not only dedicated to learning and Q&A sessions, practical exercises and site visits, but also included deep dives into Japanese culture which was crucial for understanding why lean principles were so widely spread. Thoughtful discussions, forethought and precise agenda, attention to all the small requests and wishes, and open-minded and easygoing Shinka consultants made our time in Japan unforgettable. We gained a lot of confidence that we can implement TPS and lean principles across our company.
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I would like to give my deepest thanks for helping us end the executive program on a high note. This week has summarized TPS / VPS in a very practical and eye-opening manner. The lean journey has become real and exemplified through the many visits we have done. The coaching by Hattori Sensei, and by David and Paul has helped to demystify what needs to be done to become successful. Also, by including a bit of Japanese culture, it made the week extra memorable. We had full support with everything from hotels, meals, tickets, etc. and this made us all relax, and focus on the learning and reflection of what we have seen.
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