If I had to describe the Lean Japan Tour, I would describe it as a great “experience”. It was an experience in every sense – from being surrounded by a new culture, landscapes, food, people; and learning a successful and proven work philosophy with results that are maintained over time. We were able to learn this new philosophy by seeing it in action on the plant floor and through hands-on exercise of what we had learned. Undoubtedly, the Lean Japan Tour leaves me not just with this experience, but also with a great responsibility as a leader – that is the responsibility of transmitting knowledge and implementing it in my company.
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Isaac Villablanca Peters, Manager of Operational ExcellenceAgrosuper

I thoroughly enjoyed the opportunity to learn the Toyota Production System from the source. I look forward to implementing the many findings in our plant. This experience has given me a different approach to improving our plant’s lean journey. Thank you again for everything.
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Chris Branson, CI ManagerMilwaukee Tool

I was very impressed with the professionalism and preparedness of the Shinka team. The support both before and during the tour was fantastic. It was the right mix of culture and personal development. There were lots of learnings I will take with me.
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Steve Christiansen, VP of HR and Organizational DevelopmentIdaho Milk Products

Shinka Management organized an excellent tour. It was structured to capture professional development and cultural experience. The tour also provided me with experiences related not only to the local culture and food of Japan, but also to the culture and languages of fellow participants from all over the world. This tour has made a significant impact on my personal life and professional career. The kaizen concept and strategy of continuous improvement was presented in a genuine yet easily understood manner. I recommend contacting Shinka Management if you are serious about integrating kaizen into your company. Kaizen can be translated into your own business and partner organizations, but it also translates into your home and personal life. Thank you Shinka Management for such a valuable and unique program!
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Lily Sayers, Operations DirectorChartwell Compliance

It was an excellent tour – professionally run and well executed. The companies selected implemented lean at a high degree. The passion they exhibited in sharing their lean journey was very inspiring. I have learned new strategies to bring home to implement. A time well spent.
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Cherrie Teh, Supply & Demand DirectorKeysight Technologies

Had the pleasure to accompany Ben and clients on the 2007 Lean Japan Tour. I had worked with many Japanese, ASEAN, UK and US firms and as such have participated in benchmarking assignments and tours of their operations. Some involved attending and presenting at various strategy, productivity and quality management conferences. In that context, I was so taken away with Shinka Management’s tour. The productivity best practice survey lessons learned and lectures from our Japanese hosts followed by excellent Tokyo and Nagoya plant tours were breathtaking and one of the most enjoyable learning experiences. The re-enforcement of the little continual improvement activities, coordination and collaboration of all the companies and their suppliers was “in-your-face” so to speak. There was little need for explanation in some ways as the plants were “visual” and Ben’s clarifications were timely – every time. He filled the gaps in our understanding and what Ben’s clients had achieved by their productivity, quality and lean interventions. As for the personal time, the co-tour attendees and Ben’s hosting were memorable. During the in-bus post plant tour de-briefs it was interesting to hear what each of us got out of the visit and what we learned from what we saw – different eyes, experience and perspectives. Brilliant!
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Michael W McLean, Managing DirectorMcLean Management Consultants

The fact that you can go past all the books and see the Toyota Production System in action first hand is fantastic. It is not sold in a complicated form by those involved but rather the opposite. The training room was found to be hands on and simple allowing us to touch and feel examples of good practice. I am looking forward to sharing my time with colleagues through the feedback sessions planned.
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Stuart Cumming, Continuous Improvement ManagerETEL Transformers

Amazing Tour. Great experience to see and share with Japanese managers. I learned a lot about their culture, their way to think, to work and to improve by themselves. Great moments during training and after work. Thanks a lot. We will return back home with a new eye and mindset.
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Alexandre Belkanichi, Operations ManagerAirbus

During the Lean Japan Tour I came to the realization that improving an organization is not through large capital investments alone. We were completely surrounded by examples of minor investments into small improvements that produced significant savings. The clever use of visual management techniques gave a clear understanding of the current situation and Ben who is fluent in Japanese was able to remove any language barriers. The open discussions with local senior management helped me identify the misconceptions I had regarding Lean Manufacturing. From the tour I came away with a much broader comprehension of the key elements and how each company had achieved them. We saw the application of lean in various industries – not just automotive. Having said that, what we did experience with the automotive visits were certain management concepts that I realized could be applied in many other situations. In our case we implemented “one piece flow” and “process value mapping” and achieved considerable savings. The tour was a seamless and very professional experience and the group was able to gain a better understanding of the Japanese culture. This is not just a tour for production people but for everybody with an open mind to improve processes, like for myself coming out of Finance.
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Thomas Baron, Financial ControllerFuji Xerox

I highly recommend the Lean Study Tour of Japan as an experience not to be missed. Having attended the tour for the past three years, supporting our clients, I have come away with new learnings every time. Whether you are new to Lean Thinking or well into your Lean Journey you will undoubtedly have an amazing experience immersed in the heart of the Toyota Production System. For companies wishing to develop their world class manufacturing skills this tour is a must do. Shinka Management’s co-ordination and guidance throughout the tour is faultless.
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Peter Cox, DirectorSimply Lean Business Solutions Limited