A Masterclass in Lean Management and Hospitality
I recently attended the lean management training tour conducted by Shinka Management, and it was, without a doubt, a cut above the rest. Having attended similar trainings in the past, I can confidently say that Paul and his team have set a new standard.
The organization was flawless. Despite the complexity of constantly moving between locations, the transitions were incredibly smooth, and the accommodations provided were top-notch. A special shout-out goes to Paul, Ichi, Juan, and Eri (who worked her magic from the backend) for their dedication.
What truly stood out was the personal touch and genuine care for the participants. Paul went above and beyond to ensure everyone’s individual needs were met, including arranging specific spaces for prayers. His commitment to our learning was equally impressive – he even took the time during lunch to seek me out and answer a question I had raised earlier during the tour, to ensure I fully grasped the concept.
It is hard to put a price tag on this training. The takeaways are invaluable not just for industrial operations but also for service teams. It was a wonderful experience, and I highly recommend Shinka Management to anyone looking to truly upscale their work.