Japanese Business Etiquette Training | Online | Americas
Is Japan a market of interest for you? Do you have an interested partner in Japan? Has your organisation been purchased by a Japanese investor?
The Doing Business with the Japanese course is ideal for companies seeking to build successful business relationships with Japanese clients, partners and colleagues.
Delivered over two online sessions, this interactive and engaging seminar is an opportunity to learn about Japanese business culture and etiquette and how you can develop strategies in working with the Japanese to achieve successful business outcomes.
This training program will help you avoid the pitfalls and commonly-made mistakes by people both new and experienced in dealing with Japan. It will cover the fundamentals of Japanese business etiquette and culture to remove those uncomfortable moments of cross-cultural business and provide you with strategies to maximize the value of your business interactions.
To learn more about what is included, download the Japanese Business Etiquette training flyer or visit our overview page about Doing Business with the Japanese.
Regional Training Dates
The following training programs are scheduled to provide participation options during business hours in different time zones.
Europe/MENA | 23 – 24 May 2022 [Event details: Japanese Business Etiquette Training | Europe/MENA]
Asia-Pacific | 22-23 June 2022 [Event details: Japanese Business Etiquette Training | Asia-Pacific]
Americas | 29-30 June 2022 [Event details below]
Event date
Date: 29 Jun 2022 - 30 Jun 2022
Time: 8:00 am - 11:00 am | Timezone: America/Los Angeles
Location: Online
Global: New York 11:00 am | Santiago 11:00 am | London 4:00 pm
View time in your timezone here and add to calendar
Format: Two 3-hour online sessions held over two consecutive days
Presenter: Paul Smith | Director, Shinka Management
Pricing: USD 395 per person
Pricing is exclusive of any applicable withholding or goods and services taxes

Topics Covered
Session 1 | Japanese Etiquette Fundamentals
- Japan Country Overview
- Japan’s School and University System
- Relationships and Hierarchy
- Society and Conventions
- Japanese Gift Giving and Receiving Etiquette
- Japanese Dining and Drinking Etiquette
- Service Culture
Session 2 | Doing Business with the Japanese
- Japanese Company Characteristics
- Mindset of the Japanese Executive
- Corporate Values and Decision-Making
- Management Culture
- Hosting and Attending Meetings
- Negotiating
- Communication and Interpreters
What our Japanese Business Etiquette training participants have said…

Cincinnati, Ohio, United States
I appreciated the organization of the training – starting with general information about Japanese culture, and then followed up with a focus on doing business with a Japanese company. It helped put everything in context, so it all made more sense. Good visual graphics and effective use of slides without saying everything on the screen.
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Toronto, Ontario, Canada
I found the Japanese Business Etiquette training session very informative and engaging. Paul was able to convey his extensive knowledge clearly while providing meaningful and honest recommendations for how to interact with prospective Japanese partners.
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Adelaide, South Australia, Australia
We really enjoyed the training and got a lot out of it! Just understanding those little things helps – we didn’t realise quite a few things about the life of a Japanese person which was very interesting! Thanks for pulling this all together for us.
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Tomamu, Hokkaido, Japan
The training was highly informative. The topics regarding Japanese culture will be of great help to our staff who are new in Japan. The topics on working within a multicultural environment were also informative and gave me a good overview of the differences of each culture.
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Melbourne, Victoria, Australia
I attended the Japanese Business Etiquette training and found it to be valuable and informative. Paul was knowledgeable, experienced, articulate, and gave lots of real-life examples. The session was open and interactive – and we were able to ask questions and discuss many things in depth. The training materials were well-organized and informative, providing a…
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Sydney, New South Wales, Australia
We were recently purchased by a Japanese company and used Shinka Management to assist our Senior Leadership team to get a better understanding of what it is like doing business in Japan. Shinka Management conducted a great workshop that provided the team with more than just the social and cultural differences but also key insights…
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Register
One of our team will follow up to confirm details and to provide an invoice.
Inquiries to Eri Dennis, Consultant, Shinka Management at eri.dennis<at>shinkamanagement.com
