Exceptional client service is at the heart of our culture at Shinka Management. We partner with our clients to develop their people and processes and to help them implement and sustain a continuous improvement culture based on Japanese management practices.
We are proud to serve customers from over 70 countries, from owner operators to multinational corporations, in a wide variety of industries.
What Our Clients Are Saying About Us
Irina Privileggio, Customer Service Performance Manager
FDJ United
Paris, France
Paris, France
In 2019, I discovered lean management — and it was a revelation. Lean taught me something essential: we do not transform an environment by waiting for a miracle. We transform it by choosing to improve ourselves every day, even by…
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Mohamed Zulfadli Mohamed Yussof, PMO Workstream Lead
Brunei Shell Petroleum
Panaga, Brunei
Panaga, Brunei
It has been a great and eye-opening tour. It made me believe more that lean is possible and achievable. The way the tour was organised impressed me – your team has put time and effort into making the program well-organised…
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Joaquín Pablo Buján, Manufacturing Manager
PC Arts
Buenos Aires, Argentina
Buenos Aires, Argentina
The March 2025 Lean Japan Tour was an incredible opportunity to experience Japanese culture and kaizen practices firsthand. I would rate my overall satisfaction with this tour as outstanding. Honestly, it is very difficult to identify areas for improvement in…
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David Cunningham, Performance Manager
Metro Trains Melbourne
Melbourne, Victoria, Australia
Melbourne, Victoria, Australia
The whole tour was very professionally undertaken and led. Paul and Ben have to be congratulated for putting together a very informative and very enjoyable experience. The itinerary was excellent and to see from the raw material all the way…
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Ian McGrath, Group Chief Operations Officer
Gallagher
Hamilton, Waikato, New Zealand
Hamilton, Waikato, New Zealand
An outstanding experience. The opportunity to learn and build knowledge with experts in the principles of lean management was first class. The Japan context simply makes all the difference in putting that learning into context and allowed me to get…
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James Martin, Head of Engineering
Actron Air
Sydney, New South Wales, Australia
Sydney, New South Wales, Australia
The Shinka Team enables an excellent learning environment for lean practitioners at all levels. They possess excellent communication skills and facilitate learning events incorporating theory, discussion and practical exercises. I would recommend to anyone interested in improving their business.
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Jaime Zabala Jr, President
Advanced Hurricane Technologies
Fort Myers, Florida, United States
Fort Myers, Florida, United States
This was my first real experience with training tourism and it was a smashing success. Paul, Eri, and Ichi were professional and patient in their approach to dealing with the tour members and competent and knowledgeable on the subject of…
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Mohammad Arkahdan, Operations Manager
Jubaili Bros
Dubai, United Arab Emirates
Dubai, United Arab Emirates
Learning 5S and TPS while experiencing and living the Japanese culture through communication, direct interaction and viewing various live examples from different perspectives, created a solid reference for us to understand the main reason behind the success of these systems.…
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Dr Suhansa Rodchua, Professor and Program Coordinator
University of Central Missouri
Warrensburg, Missouri, United States
Warrensburg, Missouri, United States
We learned from the masters (sensei), who were filled with wisdom, passion and experience. The Lean Japan Tour content was very practical and made a lot of sense. We received excellent hospitality from Paul and Craig of Shinka Management.
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Mark McGuinness, Manufacturing Manager
Moffat
Brisbane, Queensland, Australia
Brisbane, Queensland, Australia
A high quality, professional and first-hand experience of how just-in-time and lean are mastered. Great for professional development and a genuine motivator to go further using the lean tools available. A marvelous cultural experience.
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Adam Clark, General Manager
Della Vita
Perth, WA, Australia
Perth, WA, Australia
I recently had the opportunity to participate in the Japan Housing Mission with Shinka Management, and it was an outstanding experience from start to finish. The program was exceptionally well organised, with a clear structure that combined informative seminars, practical…
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Ernesto Lozoya, Plant Operations Manager
Fisher & Paykel Healthcare
Auckland, New Zealand
Auckland, New Zealand
First of all I would like to offer an absolute gesture of gratitude to the Shinka Management team – Paul, Ichi, Kaji Sensei, and especially Eri who often went out of her way to make sure everything ran smoothly and…
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