Exceptional client service is at the heart of our culture at Shinka Management. We partner with our clients to develop their people and processes and to help them implement and sustain a continuous improvement culture based on Japanese management practices.
We are proud to serve customers from over 70 countries, from owner operators to multinational corporations, in a wide variety of industries.
What Our Clients Are Saying About Us
Belinda Clarke, Executive Manager
Build Up Tassie
Hobart, Tasmania, Australia
Hobart, Tasmania, Australia
Paul Smith and the team at Shinka Management, in particular Eri Dennis, did an incredible job planning and leading our tailored Japan Study Tour in March 2024. Our team of construction and training professionals learnt and more importantly experienced so…
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Alexandre Belkanichi, Operations Manager
Airbus
Toulouse, France
Toulouse, France
Amazing Tour. Great experience to see and share with Japanese managers. I learned a lot about their culture, their way to think, to work and to improve by themselves. Great moments during training and after work. Thanks a lot. We…
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Maurizio Porta, CEO
Porta Solutions
Brescia, Lombardy, Italy
Brescia, Lombardy, Italy
Dear Paul, Thank you for the nice experience you and your team were able to provide me! It has been a very professional tour and even more a very nice human connection with you and Eri. You have built a…
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Denise Cooper, HR Manager
Calder Stewart
Milton, Otago, New Zealand
Milton, Otago, New Zealand
It made all the light bulbs go off in my head. I knew the principles and I knew the theory but now it just all makes sense, now I can apply what I know and make real improvements in my…
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Greg Curcio, Improvement Support Manager
Metro Trains Melbourne
Melbourne, Victoria, Australia
Melbourne, Victoria, Australia
I would highly recommend the tour to anyone who is in the business of improving people. The ideas stimulated through this tour have helped me reform our entire vision of what improvement means for our business.
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Glen and Nancy Genner, Managing Director and Chief Financial Officer
Genneral Staircase
Sydney, New South Wales, Australia
Sydney, New South Wales, Australia
Dear Paul, Ben and Eri, We would just like to take a moment to thank you for such a wonderful tour. You exceeded all our expectations for a week long journey – from your very professional approach and even more…
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Marcos Gaetani, Director, Country Manager – Argentina
Voith Paper
Buenos Aires, Argentina
Buenos Aires, Argentina
Thanks to the support of Shinka Management we were able to move forward in the implementation of Lean Manufacturing. More importantly, we took another step towards the cultural change we want to generate in our company. In this way, our…
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Thomas Baron, Financial Controller
Fuji Xerox
Auckland, New Zealand
Auckland, New Zealand
During the Lean Japan Tour I came to the realization that improving an organization is not through large capital investments alone. We were completely surrounded by examples of minor investments into small improvements that produced significant savings. The clever use…
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Andrew Hutchinson, Vice President – Technology Development
Thomas Electronics
Sydney, New South Wales, Australia
Sydney, New South Wales, Australia
This tour was recommended to me by our VP Operations who undertook the tour the previous year. Both Ben and Paul provided an excellent tour of the Japanese manufacturing industry and the program was both well run and highly focused…
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Mohammad Arkahdan, Operations Manager
Jubaili Bros
Dubai, United Arab Emirates
Dubai, United Arab Emirates
Learning 5S and TPS while experiencing and living the Japanese culture through communication, direct interaction and viewing various live examples from different perspectives, created a solid reference for us to understand the main reason behind the success of these systems.…
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Mark Finai, Continuous Improvement Specialist
Rondo Building Services
Sydney, New South Wales, Australia
Sydney, New South Wales, Australia
The TPS methodologies and learnings were exceptional. Shinka management ensured the tour was clearly defined. The teachings from expert senseis were effective, and they shared their knowledge and experience of the kaizen and 5S models. A must attend tour for…
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John Mills, Business Adviser
Australian Industry Group
Sydney, New South Wales, Australia
Sydney, New South Wales, Australia
I attended the Shinka Management / Ai Group / JMAC Lean Japan Study Tour in 2010 – outstanding, highly recommended. (I don’t have this much fun when I go on holiday.) To see the cultural home of Lean Manufacturing is…
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