Date(s) – 11/02/2016 – 12/02/2016
9:00 am – 4:00 pm


Shinka Management


Japan is a vitally important trading and defence partner to Australia, and a strong source of foreign direct investment.

Our trade partnership with Japan was reinforced in 2015 with the signing of the Japan-Australia Economic Partnership Agreement, and our defence relationship will take on a new form in 2016 should Japan be selected as the successful bidder for the Collins-class submarine replacement project.

These developments are leading to further opportunities for Australian industry through export, partnering and supplying to Japanese companies and related projects.

To assist companies seeking to access these opportunities, Shinka Management, in conjunction with the Australian Industry Group and the Defence Teaming Center, will be running a two-day training course on Japanese Industry and Business Culture. The purpose of the training is to provide the appropriate level of understanding and cultural awareness to allow Australian companies to effectively deal with Japanese counterparts in a business setting.

Program Structure

The training program comprises two days, and participants may choose to attend one or both sessions as suits their interest. Participants will be provided with a training booklet for each topic and a certificate of participation.

Day 1 – Japanese Business Culture

Day 1 will cover key characteristics of Japanese business culture, company structure and business customs. The purpose is to provide participants with an awareness of the psychological makeup of Japanese business executives and strategies for successfully working with them. The training will include a mix of presentation, interactive learning experiences and discussion

Japanese Business Etiquette

Japanese woman bowing

Country Background
Australia-Japan Relations
Japanese Names
Gift Giving and Receiving
Dining and Drinking Etiquette
Meet & Greet
Thinking and Actions

Doing Business with the Japanese

Japanese meeting

Japanese Company Characteristics
Mindset of the Japanese Worker
Relationships & Heirachy
Corporate Decision-Making
Meeting Structure
Human Resources
Hosting visitors to Australia

Day 2 – Japanese Management Culture

The program for Day 2 will cover Japanese management practices, with a focus on manufacturing and supply chain management. The day will include an introduction to fundamental concepts from lean manufacturing and kaizen, which are ubiquitous in Japanese industry.

Through taking part in this training day, participants will understand how manufacturing operations are viewed by the Japanese and what is important to them in working with suppliers and partners. This understanding will lead to better effectiveness in tendering on Japanese led projects and selling to / partnering with Japanese industry.

Introduction to Lean Manufacturing

Japanese operator

Lean manufacturing principles
Factory organisation and management
Controlling safety, quality and productivity
Supply chain management

Kaizen and Personnel Development

Japan lean factory

Continuous improvement culture
Kaizen leadership
Japanese problem solving
Staff development

Trainer – Dr Paul Smith – Director, Shinka Management

Paul Smith Shinka HeadshotPaul received his training directly from Japanese industry, and shares this knowledge through lean management consulting, lean training and manufacturing industry study tours to Japan. He has undertaken assignments involving market entry, international joint venture planning and negotiation, feasibility studies and research and development programs.

Paul is fluent in Japanese and completed a PhD and Masters at Kyoto University’s Graduate School of Engineering. He is passionate about trade relations with Japan and chaired the Japan Australia Business Council of South Australia from 2007 through 2013.

Details and Registration

Day 1 – Japanese Business Culture – 11th February 2016, 9am – 4pm
Day 2 – Japanese Management Culture – 12th February 2016, 9am – 4pm

Location: Australian Industry Group, Level 1, 45 Greenhill Rd, Wayville, SA

Full program registration – Ai Group and DTC Members $895 ; Non-Members $995 excl. GST
Single day registration – Members $495 ; Non-Members $595 excl. GST
(Please place a comment in the notes field of the registration form if you are registering as a member)

Please register via the registration form below. Inquiries may be made by email or by phone to 08 8394 0005.