Testimonials from April 2024 Lean Japan Tour. Used in Tour Report blog.

My experience on the Shinka Management Lean Japan Tour was spectacular. Learning more about TQM and Lean Management in the country where almost all industries are implementing these approaches has been surreal. It was also a good experience witnessing these firsthand in the manufacturing industry and even more so in the healthcare industry. It is amazing to see that companies are able to sustain these principles over such a long period of time. We have been exposed to these approaches in the past, and although we are not new to this field, it gave us a sense of urgency in reviving and pushing for the same principles in our workplace. The best part during the tour for me was the hospital visits since I am from the healthcare industry. I have learned as well an important lesson during the tour which is to look inside first and assess what needs to be done. We shouldn’t be asking how we could use the tools or just implement what we learned, but rather, ask first what the problem is.
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Ladyline Abad, Associate Director – Ancillary ServicesSt. Luke's Medical Center

Excellent, from preparing the tour group on do’s and don’ts to guidance on what to watch out for every step of the way. Cannot recommend this enough if you are looking to learn how to resolve issues, and want to understand the lean approach from philosophy to theory to practice. Thank you very much, Paul, Ben and Juan for the rich learning experience and great company, and Eri for the logistics support from afar. Special thanks to Kaji Sensei for sharing and noting where we were good and where we could improve. Arigato gozaimasu!
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Peing Tajang, Vice President – Corporate Shared ServicesSarawak Energy

The overall experience on the Lean Japan Tour is great with a lot of learnings from the trainings, workshops and company and factory visits. The accommodation and meals were also well arranged with the schedule and agenda organized in a great manner. Really appreciate Ben and Paul making everything comfortable and efficient during the whole trip with their professional work! Special thanks to Juan for making the memorable photos of all the moments! Highly recommend this program from Shinka!
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Nancy Cao, Senior ManagerAmazon

The training schedule is very tight and efficient, the class room training was practical and led by an experienced teacher from Toyota, and the tour visits covered a wide range of industries including car manufacturing, parts processing and healthcare.
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Sophie Chen, Factory Material Quality ManagerAmazon

I really liked the Lean Japan Tour, since it combines theoretical training, workshops and visits to different companies. It is different to see firsthand how the different methodologies work and take the time to understand that it is part of the organizational culture. Thank you Shinka Management team. Now let’s get to work…!!
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Vicente Landazuri, Plant ManagerIndustrial Danec

This is a great lean tour! Through the week together we have participated in visits to local companies, classroom sessions and hands on exercises. It’s impressive to see how the Toyota Way is really working efficiently and effectively. The organizers are professional, and have good relationships with the sites we visited. They know what the participants are looking for and provide perfect support.
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William Dong, Senior ManagerAmazon

Thank you, Paul Smith and Ben Sparrow, for hosting this amazing real time learning experience through visits to factories in Japan practicing Lean methodologies. This trip is something I will remember and take with me throughout my professional career and personal life.
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Bimal Patel, Senior Manager – Device QualityAmazon Lab 126D

Great experience delivered by passionate professionals. The training is well-balanced between real life factory/hospital visits (lean in action), theory (basic concepts, why it makes sense) and exercise (set up your own mini factory line using lean concepts). All of this where it started: Japan. Definitely recommend the tour for any professional looking for ways to improve the efficiency of their operations.
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Regien De Bleecker, Vice PresidentAmazon