Michal Stanek, Maritime Delivery Manager

The Japanese Business Etiquette course was amazing – I can’t believe it was 6 hours in total, the time flew by! The content was comprehensive, however felt very organic – topics that were of less interest were covered in passing, while topics that we were interested in were discussed in depth without ever feeling rushed to move to the next point. The use of anecdotes, examples and case studies really helped contextualise the content, plus the use of references to other cultures also helped us appreciate some of the nuances of our own way of working. There was a really good balance as well between the Japanese background/culture, and its manifestation/impact on the type of interactions that we could expect in business. Some very practical lessons could also be drawn from the course – e.g. what to think about/practically DO if hosting a Japanese delegation, what to watch out for, how to interpret/not interpret certain behaviours or actions…