Great engagement with the team, curated for our needs including delving into a case study of particular relevance.
read more
The Japanese Business Etiquette course was amazing – I can’t believe it was 6 hours in total, the time flew by! The content was comprehensive, however felt very organic – topics that were of less interest were covered in passing, while topics that we were interested in were discussed in depth without ever feeling rushed to move to the next point. The use of anecdotes, examples and case studies really helped contextualise the content, plus the use of references to other cultures also helped us appreciate some of the nuances of our own way of working. There was a really good balance as well between the Japanese background/culture, and its manifestation/impact on the type of interactions that we could expect in business. Some very practical lessons could also be drawn from the course – e.g. what to think about/practically DO if hosting a Japanese delegation, what to watch out for, how to interpret/not interpret certain behaviours or actions…
read more
I attended the Japanese Business Etiquette training and found it to be valuable and informative. Paul was knowledgeable, experienced, articulate, and gave lots of real-life examples. The session was open and interactive – and we were able to ask questions and discuss many things in depth. The training materials were well-organized and informative, providing a great introduction to the key factors that influence and are important to Japanese people.
read more
I would like to express my sincere gratitude to Eri Dennis of Shinka Management for her support with our week-long engagement in regional Australia facilitating a visit to our Australian partner and providing Japanese-English interpreting support.
Despite the challenging circumstances, Eri handled the situation with great flexibility, and even went beyond her regular duties. We were impressed by Eri’s energy and work ethic, and it was thanks to her tremendous efforts that we were able to achieve our difficult objectives within the very limited time we had available. Further, the trust we built with our Australian partner is something that could not have been achieved without Eri’s facilitation.
We cannot express our gratitude enough in words. We look forward to continuing our relationship in the future.
read more
Shinka Management (Paul Smith in particular) is fantastic. My team participated in an informative Japanese Etiquette Training Session which was not only quite enriching, but very useful. Their material, assistance and professionalism were top notch and we greatly appreciate our time spent with them. Thank you Shinka/Paul!
read more
I found the Japanese Business Etiquette training session very informative and engaging. Paul was able to convey his extensive knowledge clearly while providing meaningful and honest recommendations for how to interact with prospective Japanese partners.
read more
I appreciated the organization of the training – starting with general information about Japanese culture, and then followed up with a focus on doing business with a Japanese company. It helped put everything in context, so it all made more sense. Good visual graphics and effective use of slides without saying everything on the screen.
read more
Instructor was very knowledgeable about the topic and had credentials to support. The program was well-organized with audience in consideration, and kept the audience engaged. Loved the videos and visuals that were incorporated into the training!
read more
A real tour de force today and yesterday – such great interesting insight. I’ve learned a lot and it’s put a lot into context for me. Thanks so much!
read more
The content and delivery of the session was ideal, and as a “first timer” to Japan I think it was pitched perfectly. We had great interaction throughout the training, and the background information on topics such as Japan’s school system etc was very useful to give context to the wider session. There were many useful transferable points for supporting social interactions in Japan which we have since been putting into practice.
read more
