Rinnai – Factory Tour
Rinnai Corporation is a Japanese multinational heat and energy appliance manufacturer headquartered in Nagoya, Japan. The company has 14 subsidiaries and production bases in Japan as well as over 30 manufacturing subsidiaries overseas.

Corporate Information
- Company: Rinnai Corporation
- Foundation: 1920
- Location: Headquartered in Aichi Prefecture
- Main Business: Manufacturing of heating products
Rinnai Corporation – Lean Characteristics
TQS, TPM
Rinnai’s catchphrase “quality is our destiny” epitomizes a corporate obsession with quality. They keep production of key components in-house at three of their own factories and 14 manufacturing affiliates under the Rinnai Group umbrella in Japan. By realizing this high in-house production ratio, they have control over quality and strive for zero-defect status.
The basis for manufacturing and all aspects of the process at Rinnai is to think and act from a scientific perspective. They have built a market-orientated production system that combines policy management, the quality control cycle, and continuous improvement proposal activities, based on a bottom-up approach heavily influenced by the Toyota Production System, and utilizing Total Productive Maintenance and Total Quality Management.
All employees participate in improvement and TPM efforts. They maintain a multi-product, mixed-flow production system based on actual demand. Through their own logistics network, they can realize timely delivery.



Melbourne, Victoria, Australia
I thoroughly enjoyed my time on the November 2013 tour. I learned so much about Japanese culture and TPS. Despite coming from the IT industry, I was able to gain valuable insights on the philosophy and principles of Lean that I can apply in my industry. Ben and Paul are top-notch guides. Their wealth of…
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Shanghai, China
Shinka Management’s service here was truly exceptional. The staff were attentive, friendly, and made sure that every detail of our experience was perfect. They went above and beyond to ensure our comfort and satisfaction, and it was truly appreciated. Their hospitality was warm and welcoming, making us feel like valued guests.
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Koolywurtie, South Australia, Australia
The team at Shinka have done a sensational job of providing an in-depth tour with lots to learn about the Toyota Production System and lean manufacturing. The tour was carefully planned, and we got the most out of our time in Japan.
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Singapore
The one week Lean Japan Tour not only validates ‘how lean can make business sense’ but also provides the opportunity to learn and share with professionals across different industries.
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Rancagua, O'Higgins, Chile
The Lean Japan Tour allowed me to understand in a practical and conceptual way the real essence of just-in-time and operational efficiency. The dedication of the team and their attention to detail have made this an unforgettable experience.
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Perth, WA, Australia
I recently had the opportunity to participate in the Japan Housing Mission with Shinka Management, and it was an outstanding experience from start to finish. The program was exceptionally well organised, with a clear structure that combined informative seminars, practical site visits, and valuable industry insights. The factory and company tours were a real highlight,…
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The Shinka Management Lean Japan Tour is a professional development program run several times annually. The program includes a mix of lean and kaizen seminars, hands-on lean training and visits to several benchmark lean companies. For further information and program dates, see the lean tour overview page.
Tour Inquiries
Interested in joining us in Japan? For additional information prior to registration please fill in the form provided or contact us.
