Exceptional client service is at the heart of our culture at Shinka Management. We partner with our clients to develop their people and processes and to help them implement and sustain a continuous improvement culture based on Japanese management practices.
We are proud to serve customers from over 70 countries, from owner operators to multinational corporations, in a wide variety of industries.
What Our Clients Are Saying About Us
Joaquín Pablo Buján, Manufacturing Manager
PC Arts
Buenos Aires, Argentina
Buenos Aires, Argentina
The March 2025 Lean Japan Tour was an incredible opportunity to experience Japanese culture and kaizen practices firsthand. I would rate my overall satisfaction with this tour as outstanding. Honestly, it is very difficult to identify areas for improvement in…
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Damian Moscatelli, Plant Chief
Escorial
Buenos Aires, Argentina
Buenos Aires, Argentina
My experience on the Lean Japan Tour was much more than expected. I’ve come to realise that there’s much more for me to learn regarding TPS. The program is excellent in terms of the content, but also, and no less…
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Simon Weston, Managing Director
TAL Apparel
Thai Binh, Vietnam
Thai Binh, Vietnam
Paul, I just wanted to reach out and give my sincere thanks for an amazing week in Japan. You and your team of experts across all areas of business and language gave me an unforgettable experience and reminded me of…
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Blas Poveda Navarrete, Operations Senior Manager
Airbus
Madrid, Spain
Madrid, Spain
The tour has given me the opportunity to understand in a practical way what I learned theoretically. I have checked that the theory is possible to put in practice. This has been the first time that I have felt the…
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Christian Aravena, Operational Excellence Chief
Molymet
Santiago, Chile
Santiago, Chile
During 2024, we carried out a project with Shinka that lasted about 5 months, which aimed to improve and perfect our daily management instances, since these had become very time-intensive and with a sense of planning and not performance. After…
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Glen and Nancy Genner, Managing Director and Chief Financial Officer
Genneral Staircase
Sydney, New South Wales, Australia
Sydney, New South Wales, Australia
Dear Paul, Ben and Eri, We would just like to take a moment to thank you for such a wonderful tour. You exceeded all our expectations for a week long journey – from your very professional approach and even more…
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Ahmad Dahchi, Supply Chain Manager
Jubaili Bros
Dubai, United Arab Emirates
Dubai, United Arab Emirates
The tour was a great experience on both a personal and a professional level. There was much learning and the culture we encountered was inspiring. I want to thank the Shinka Management team for their efforts in organising such a…
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Isabelle Chéri, Managing Partner
Quality CHEQ
Bremen, Germany
Bremen, Germany
I want to congratulate the Shinka Management Team for the fantastic organisation of the Lean Japan Tour 2023. The tour has been a business and life-changing experience for sure. On Day 1 I was already enlightened, and all the bits…
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Ignacio Sanchez Gatell, Director – Lean, Quality & Business Transformation
Emirates Global Aluminium
Dubai, United Arab Emirates
Dubai, United Arab Emirates
Thank you Shinka Team – this is very useful and, believe me, we will use it extensively. Rest assured that we will call you whenever something is required as the team is extremely satisfied with your time with us and,…
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Ladyline Abad, Associate Director – Ancillary Services
St. Luke's Medical Center
Quezon City, Manila, Philippines
Quezon City, Manila, Philippines
My experience on the Shinka Management Lean Japan Tour was spectacular. Learning more about TQM and Lean Management in the country where almost all industries are implementing these approaches has been surreal. It was also a good experience witnessing these…
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David Cunningham, Performance Manager
Metro Trains Melbourne
Melbourne, Victoria, Australia
Melbourne, Victoria, Australia
The whole tour was very professionally undertaken and led. Paul and Ben have to be congratulated for putting together a very informative and very enjoyable experience. The itinerary was excellent and to see from the raw material all the way…
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Andrew Marshall, Production Manager
Wineworks Marlborough
Riverlands, Marlborough, New Zealand
Riverlands, Marlborough, New Zealand
Personally and professionally I found the week extraordinarily rewarding – not only as a fantastic Lean Japan Tour but as a cultural experience not to be missed. Imagine if you will… taking a group of people you had never met…
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