{"id":31066,"date":"2017-05-29T17:58:55","date_gmt":"2017-05-29T08:28:55","guid":{"rendered":"https:\/\/shinkamanagement.com\/%d9%85%d8%b5%d9%86%d8%b9-lean-%d8%a7%d9%84%d8%ae%d8%a7%d8%b5-%d8%a8%d9%83-%d9%83%d9%85%d8%b9%d8%b1%d8%b6-%d8%a7%d8%b3%d8%aa%d8%ae%d8%af%d8%a7%d9%85-lean-%d9%84%d8%b2%d9%8a%d8%a7%d8%af%d8%a9-%d8%a7\/"},"modified":"2025-12-13T00:58:43","modified_gmt":"2025-12-12T14:28:43","slug":"lean-factory","status":"publish","type":"post","link":"https:\/\/shinkamanagement.com\/ar\/lean-factory\/","title":{"rendered":"\u0645\u0635\u0646\u0639 Lean \u0627\u0644\u062e\u0627\u0635 \u0628\u0643 \u0643\u0645\u0639\u0631\u0636 &#8211; \u0627\u0633\u062a\u062e\u062f\u0627\u0645 Lean \u0644\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<h1>\u0645\u0635\u0646\u0639 Lean \u0627\u0644\u062e\u0627\u0635 \u0628\u0643 \u0643\u0645\u0639\u0631\u0636 &#8211; \u0627\u0633\u062a\u062e\u062f\u0627\u0645 Lean \u0644\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a<\/h1>\n<p style=\"color: #003b7b;font-family: Open Sans, Helvetica, Arial, Verdana, sans-serif;font-weight: 300;font-size: 18px;line-height: 28px;text-transform: none\">\u0644\u0642\u062f \u0643\u0627\u0646 \u0645\u0646 \u062f\u0648\u0627\u0639\u064a \u0633\u0631\u0648\u0631\u0646\u0627 \u0645\u0631\u0629 \u0623\u062e\u0631\u0649 \u0632\u064a\u0627\u0631\u0629 \u0625\u062d\u062f\u0649 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0645\u0641\u0636\u0644\u0629 \u0644\u062f\u064a\u0646\u0627 \u0641\u064a \u0627\u0644\u064a\u0627\u0628\u0627\u0646 &#8211; \u0648\u0627\u0644\u062a\u064a \u064a\u0639\u062a\u0628\u0631\u0647\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0645\u0647\u0645\u062a\u0646\u0627 <a href=\"https:\/\/shinkamanagement.com\/ar\/?page_id=29998\">\u0627\u0644\u062f\u0631\u0627\u0633\u064a\u0629 \u0627\u0644\u0645\u0646\u062a\u0638\u0645\u0629 \u0644\u0644\u064a\u0627\u0628\u0627\u0646<\/a> \u0628\u0627\u0633\u062a\u0645\u0631\u0627\u0631 \u062a\u062c\u0631\u0628\u0629 \u0645\u0645\u064a\u0632\u0629 \u0641\u064a \u0648\u0642\u062a\u0647\u0645 \u0641\u064a \u0627\u0644\u064a\u0627\u0628\u0627\u0646.<\/p>\n<p>\u0628\u0635\u0641\u062a\u0647\u0627 <strong>\u0645\u0635\u0646\u0639\u064b\u0627 \u0628\u0633\u064a\u0637\u064b\u0627<\/strong> \u060c \u062a\u0639\u062f \u0647\u0630\u0647 \u0627\u0644\u0634\u0631\u0643\u0629 \u0645\u062b\u0627\u0644\u064b\u0627 \u0645\u0645\u062a\u0627\u0632\u064b\u0627 \u060c \u0643\u0645\u0627 \u0623\u0646 \u0627\u0644\u0641\u0648\u0627\u0626\u062f \u0627\u0644\u0645\u062a\u062f\u0641\u0642\u0629 \u0645\u0646 \u062b\u0642\u0627\u0641\u062a\u0647\u0627 \u0627\u0644\u062e\u0627\u0644\u064a\u0629 \u0645\u0646 \u0627\u0644\u0647\u062f\u0631 \u0645\u0646 \u062d\u064a\u062b \u0627\u0644\u0633\u0644\u0627\u0645\u0629 \u0648\u0627\u0644\u062c\u0648\u062f\u0629 \u0648\u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0648\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0645\u0647\u0644 \u0627\u0644\u0632\u0645\u0646\u064a\u0629 \u0648\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062d\u0635\u0629 \u0627\u0644\u0633\u0648\u0642\u064a\u0629 \u0645\u062b\u064a\u0631\u0629 \u0644\u0644\u0625\u0639\u062c\u0627\u0628 (\u0627\u0644\u0645\u0632\u064a\u062f \u062d\u0648\u0644 \u0647\u0630\u0627 \u0623\u062f\u0646\u0627\u0647!). \u0648\u0645\u0639 \u0630\u0644\u0643 \u060c \u0647\u0646\u0627\u0643 \u0632\u0627\u0648\u064a\u0629 \u0623\u062e\u0631\u0649 \u0644\u0644\u0634\u0631\u0643\u0629 \u0645\u062b\u064a\u0631\u0629 \u0644\u0644\u0625\u0639\u062c\u0627\u0628 \u0628\u0646\u0641\u0633 \u0627\u0644\u0642\u062f\u0631 \u0648\u0644\u062f\u064a\u0647\u0627 <strong>\u0645\u0633\u0627\u0647\u0645\u0629 \u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0642\u0648\u064a\u0629 \u0641\u064a \u0645\u0628\u064a\u0639\u0627\u062a\u0647\u0627<\/strong> &#8211; \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u062a\u0647\u0627 \u0627\u0644\u0631\u0633\u0645\u064a\u0629 \u0644\u0644\u0636\u064a\u0627\u0641\u0629 \u0648\u0639\u0631\u0636 \u0645\u0635\u0646\u0639\u0647\u0627.<\/p>\n<h3>\u0645\u062c\u0645\u0648\u0639\u0629 \u0627\u064a\u0633\u0648\u0632\u0648 &#8211; \u0645\u064a\u062a\u0627\u0644 \u0648\u0627\u0646<\/h3>\n<p><strong>\u0645\u062c\u0645\u0648\u0639\u0629 Isuzu<\/strong> \u0647\u064a \u0642\u0633\u0645 \u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0635\u0644\u0628 \u0644\u0634\u0631\u0643\u0629 <strong>Metal One<\/strong> \u0627\u0644\u064a\u0627\u0628\u0627\u0646\u064a\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0642\u0629 \u0645\u062a\u0639\u062f\u062f\u0629 \u0627\u0644\u062c\u0646\u0633\u064a\u0627\u062a \u060c \u0648\u0647\u064a \u0645\u062a\u062e\u0635\u0635\u0629 \u0641\u064a \u0645\u0639\u0627\u0644\u062c\u0629 \u0648\u0628\u064a\u0639 \u0627\u0644\u0641\u0648\u0644\u0627\u0630 \u0627\u0644\u0645\u062f\u0631\u0641\u0644 \u0639\u0644\u0649 \u0627\u0644\u0628\u0627\u0631\u062f. \u062a\u0645\u062a\u0644\u0643 \u0627\u0644\u0634\u0631\u0643\u0629 \u0627\u0644\u0639\u062f\u064a\u062f \u0645\u0646 \u0645\u0631\u0627\u0643\u0632 \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0625\u0642\u0644\u064a\u0645\u064a\u0629 \u0641\u064a \u062c\u0645\u064a\u0639 \u0623\u0646\u062d\u0627\u0621 \u0627\u0644\u064a\u0627\u0628\u0627\u0646 \u0648\u0627\u0644\u062a\u064a \u062a\u0639\u0627\u0644\u062c (\u0639\u0627\u062f\u0629\u064b \u0627\u0644\u0642\u0637\u0639 \u0648\u0627\u0644\u0642\u0637\u0639) \u0644\u0641\u0627\u0626\u0641 \u0627\u0644\u0635\u0644\u0628 \u0645\u0646 \u0645\u062e\u062a\u0644\u0641 \u0627\u0644\u062f\u0631\u062c\u0627\u062a \u0648\u0627\u0644\u0633\u0645\u0627\u0643\u0627\u062a \u0644\u062a\u0648\u0632\u064a\u0639\u0647\u0627 \u0639\u0644\u0649 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u0635\u0646\u0627\u0639\u0627\u062a \u060c \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0627\u0644\u0633\u064a\u0627\u0631\u0627\u062a \u060c \u0627\u0644\u062a\u064a \u062a\u062a\u0637\u0644\u0628 \u062e\u062f\u0645\u0629 \u0645\u0648\u062b\u0648\u0642\u0629 \u0648\u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u0646\u0627\u0633\u0628.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-10720\" src=\"https:\/\/shinkamanagement.com\/wp-content\/uploads\/2017\/05\/isuzu-factory-tour-greeting.jpg\" alt=\"\u062a\u062d\u064a\u0629 \u062c\u0648\u0644\u0629 \u0641\u064a \u0627\u0644\u0645\u0635\u0646\u0639 \u0627\u0644\u0639\u062c\u0627\u0641\" width=\"900\" height=\"350\" srcset=\"https:\/\/shinkamanagement.com\/wp-content\/uploads\/2017\/05\/isuzu-factory-tour-greeting.jpg 900w, https:\/\/shinkamanagement.com\/wp-content\/uploads\/2017\/05\/isuzu-factory-tour-greeting-300x117.jpg 300w, https:\/\/shinkamanagement.com\/wp-content\/uploads\/2017\/05\/isuzu-factory-tour-greeting-768x299.jpg 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\u062a\u0639\u062a\u0642\u062f Isuzu \u0623\u0646 \u062a\u0648\u0632\u064a\u0639 \u0627\u0644\u0645\u0644\u0641\u0627\u062a \u0647\u0648 \u0627\u0642\u062a\u0635\u0627\u062f \u0642\u062f\u064a\u0645 \u0648\u0623\u0646\u0647 \u0645\u0646 \u0623\u062c\u0644 \u0623\u0646 \u062a\u0638\u0644 \u0645\u0631\u0628\u062d\u0629 \u0641\u064a \u0647\u0630\u0647 \u0627\u0644\u0635\u0646\u0627\u0639\u0629 \u0627\u0644\u0646\u0627\u0636\u062c\u0629 \u060c \u064a\u062c\u0628 \u0639\u0644\u0649 \u0627\u0644\u0634\u0631\u0643\u0629 \u0627\u0644\u062a\u0631\u0643\u064a\u0632 \u0639\u0644\u0649 \u062e\u0641\u0636 \u0627\u0644\u062a\u0643\u0627\u0644\u064a\u0641 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0639\u0632\u064a\u0632 \u0643\u0641\u0627\u0621\u0629 \u0627\u0644\u0623\u0639\u0645\u0627\u0644. \u0644\u0645\u0648\u0627\u062c\u0647\u0629 \u0647\u0630\u0627 \u0627\u0644\u062a\u062d\u062f\u064a \u060c \u0637\u0648\u0631\u062a Isuzu \u062b\u0642\u0627\u0641\u0629 \u062e\u0627\u0635\u0629 \u0644\u0644\u063a\u0627\u064a\u0629 \u062a\u0631\u0643\u0632 \u0639\u0644\u0649 \u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0633\u062a\u0645\u0631 &#8211; \u0648\u062a\u0638\u0647\u0631 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0641\u064a \u062c\u0648\u062f\u0629 \u0645\u0646\u062a\u062c\u0627\u062a\u0647\u0645 \u0648\u062e\u062f\u0645\u0627\u062a\u0647\u0645 \u060c \u0648\u0645\u0639\u0646\u0648\u064a\u0627\u062a \u0627\u0644\u0642\u0648\u0649 \u0627\u0644\u0639\u0627\u0645\u0644\u0629 \u0627\u0644\u0634\u0627\u0628\u0629 \u0648\u0627\u0644\u0646\u0627\u0628\u0636\u0629 \u0628\u0627\u0644\u062d\u064a\u0627\u0629 \u060c \u0648\u0627\u0644\u062d\u0635\u0629 \u0627\u0644\u0633\u0648\u0642\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u062d\u062a\u0641\u0638 \u0628\u0647\u0627 \u0634\u0631\u0643\u062a\u0647\u0645 .<\/p>\n<p>\u0645\u0646 \u0628\u064a\u0646 \u0627\u0644\u0628\u0631\u0627\u0645\u062c \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629 \u0627\u0644\u062a\u064a \u062a\u0637\u0628\u0642\u0647\u0627 \u0627\u0644\u0634\u0631\u0643\u0629 \u060c \u0641\u0625\u0646 \u0631\u0624\u064a\u062a\u0647\u0627 &#8220;\u0627\u0644\u0645\u0635\u0646\u0639 \u0643\u0645\u0639\u0631\u0636&#8221; \u0647\u064a \u0631\u0624\u064a\u0629 \u063a\u0627\u0644\u0628\u064b\u0627 \u0645\u0627 \u062a\u0638\u0644 \u0628\u0639\u064a\u062f\u0629 \u0639\u0646 \u0627\u0644\u0623\u0646\u0638\u0627\u0631 \u060c \u0648\u0644\u0643\u0646 \u0641\u064a \u0631\u0623\u064a\u064a \u060c \u062a\u0639\u062a\u0628\u0631 \u0642\u064a\u0651\u0645\u0629 \u0644\u0644\u063a\u0627\u064a\u0629 \u0648\u064a\u062c\u0628 \u0627\u0639\u062a\u0628\u0627\u0631\u0647\u0627 \u0646\u0645\u0648\u0630\u062c\u064b\u0627 \u064a\u062d\u062a\u0630\u0649 \u0628\u0647 \u0639\u0645\u0644\u0627\u0624\u0646\u0627. \u0623\u0648\u062f \u062a\u0633\u0644\u064a\u0637 \u0627\u0644\u0636\u0648\u0621 \u0639\u0644\u0649 \u0627\u0644\u0642\u064a\u0645\u0629 \u0641\u064a \u0647\u0630\u0627 \u0627\u0644\u0646\u0647\u062c \u0627\u0644\u0645\u062a\u0645\u062b\u0644 \u0641\u064a \u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u062b\u0642\u0627\u0641\u0629 \u0642\u0648\u064a\u0629 \u0644\u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0633\u062a\u0645\u0631 \u0648\u0627\u0644\u062a\u0635\u0646\u064a\u0639 \u0627\u0644\u062e\u0627\u0644\u064a \u0645\u0646 \u0627\u0644\u0647\u062f\u0631 \u0644\u062f\u0639\u0645 \u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0648\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<strong>\u0627\u0646\u0638\u0631 \u0623\u062f\u0646\u0627\u0647 \u0644\u0642\u0637\u0629 \u0641\u064a\u062f\u064a\u0648 \u0644\u062d\u0633\u0646 \u0627\u0644\u0636\u064a\u0627\u0641\u0629 \u0627\u0644\u062a\u064a \u0642\u062f\u0645\u062a\u0647\u0627 Isuzu \u0641\u064a \u062c\u0648\u0644\u0629 \u0641\u064a \u0627\u0644\u0645\u0635\u0646\u0639.<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text]\n\t<div class=\"wp-video-popup-wrapper\" data-wp-video-popup-id=\"isuzu\">\n\t\t<div class=\"wp-video-popup-close\"><\/div>\n\t\t\n\t\t\t<iframe class=\"wp-video-popup-video is-hosted is-landscape is-resizable\" src=\"\" data-wp-video-popup-url=\"https:\/\/www.youtube.com\/embed\/fWTIB6bsP-o?autoplay=1&#038;rel=0\" frameborder=\"0\" allowfullscreen allow=\"autoplay\">\n\t\t\t<\/iframe>\n\t\t\n\t<\/div>\n\t[\/vc_column_text][vc_single_image image=&#8221;31068&#8243; img_size=&#8221;full&#8221; el_class=&#8221;isuzu&#8221;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h3>Factory Presentation \u2013 A Strong First Impression<\/h3>\n<p>Our first visit to an Isuzu Group service center with our clients was in 2014 following a fortunate introduction whilst implementing a lean manufacturing program at one of Metal One\u2019s off-shore processing facilities. The ex-pat Japanese CEO described Isuzu\u2019s service centers as a must see example of what an engaged workforce could achieve through continuous improvement. Even with these high expectations we were amazed by what we encountered on our first and every subsequent visit.<\/p>\n<p>The presentation of the factory is the most obvious initial wow-factor for many of our clients. In comparing with the presentation (or lack there-of) of metal processing facilities in our own countries, the Isuzu Group service center was a standout for its clean, attractive and well-organized environment.<\/p>\n<p>On closer inspection we could see the hallmarks of a thorough <strong>5S program<\/strong>, something we discovered that they are extremely dedicated to \u2013 with a 5S Patrol and Safety Patrol carried out daily, with the responsibility for these audits shared across every member of their factory, office and logistics staff.<\/p>\n<p><em><img decoding=\"async\" class=\"alignnone size-full wp-image-10721\" src=\"https:\/\/shinkamanagement.com\/wp-content\/uploads\/2017\/05\/isuzu-lean-factory-staff-meeting.jpg\" alt=\"Lean Factory Staff Meetingng\" width=\"900\" height=\"350\" srcset=\"https:\/\/shinkamanagement.com\/wp-content\/uploads\/2017\/05\/isuzu-lean-factory-staff-meeting.jpg 900w, https:\/\/shinkamanagement.com\/wp-content\/uploads\/2017\/05\/isuzu-lean-factory-staff-meeting-300x117.jpg 300w, https:\/\/shinkamanagement.com\/wp-content\/uploads\/2017\/05\/isuzu-lean-factory-staff-meeting-768x299.jpg 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>Safety and 5S audit report results shared with all staff at morning meeting by the staff members responsible for carrying out the patrols the previous day<\/em><\/p>\n<p>With time we were noticing the depth to which their program was implemented. On one occasion, we noted that they had even run their 1S &#8220;sort&#8221; filter across the buttons on their machines and control panels, dividing buttons into \u201cnecessary\u201d and \u201cunnecessary\u201d categories, and uninstalling and blanking out those that were not required. They explained to us the benefits that resulted from less buttons, dials and levers, in terms of easier training and less operational errors.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-10727\" src=\"https:\/\/shinkamanagement.com\/wp-content\/uploads\/2017\/05\/lean-control-panel.jpg\" alt=\"Lean Control Panel\" width=\"900\" height=\"365\" srcset=\"https:\/\/shinkamanagement.com\/wp-content\/uploads\/2017\/05\/lean-control-panel.jpg 900w, https:\/\/shinkamanagement.com\/wp-content\/uploads\/2017\/05\/lean-control-panel-300x122.jpg 300w, https:\/\/shinkamanagement.com\/wp-content\/uploads\/2017\/05\/lean-control-panel-768x311.jpg 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>The results of a strong culture of <a title=\"Lean Manufacturing\" href=\"https:\/\/shinkamanagement.com\/ar\/introduction-to-lean-manufacturing\/\">lean manufacturing<\/a> and continuous improvement have been well documented, in terms of safety, quality, productivity, staff morale, lead time, company profitability and sustainability, and other metrics. All of these factors are on show during our visits.<\/p>\n<p>As we walk into the factory, we first pass the board tracking their safety record \u2013 a subtle reminder to staff each day of the need for safe work practices. Impressively, the service center we most often visit has achieved a <strong>record 2496 days straight (nearly 7 years) without a paper-cut level injury<\/strong>.<\/p>\n<p>Part of the secret to this is the approach to safety training taken by the company. Recognizing the limited value in lecturing staff on safety in a meeting room, all safety training takes place on the shop floor with each staff member responsible for creating incident demonstrations that can be experienced by all employees. Rather than talk about the danger of a coil suddenly unraveling, metal sheets falling from a crane, a worker being crushed by moving equipment, etc., they choose to create these safety incidents, often with a hapless mannequin bearing the full force of the impact or incident.<\/p>\n<p>The photo below shows our team experiencing the result a small, lightweight coil accidentally being nudged \u2013 a domino effect capable of crippling a worker. Feeling the impact of that last coil slamming into the ground, the importance of stacking and securing coils correctly immediately hit home.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-10722\" src=\"https:\/\/shinkamanagement.com\/wp-content\/uploads\/2017\/05\/lean-safety-demonstration-1.jpg\" alt=\"Lean Safety Demonstration\" width=\"900\" height=\"540\" srcset=\"https:\/\/shinkamanagement.com\/wp-content\/uploads\/2017\/05\/lean-safety-demonstration-1.jpg 900w, https:\/\/shinkamanagement.com\/wp-content\/uploads\/2017\/05\/lean-safety-demonstration-1-300x180.jpg 300w, https:\/\/shinkamanagement.com\/wp-content\/uploads\/2017\/05\/lean-safety-demonstration-1-768x461.jpg 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>Other experiments witnessed demonstrated lessons that are not immediately intuitive. For example, the value of a safety helmet\u2019s harness can easily be dismissed \u2013 however an impact to an up-turned terra cotta pot protected by a helmet fitted with and without a harness, quickly demonstrates how the impact resistant nature of a helmet is severely compromised in the latter case. These lessons, when experienced, stick \u2013 and the program has been so successful that Isuzu now regularly invites clients \u2013 those staff that handle and use their product, to join these training sessions together with Isuzu Group staff.<\/p>\n<p>From a productivity perspective, the Isuzu Group has been benchmarked against rival companies in Japan, with findings showing that on a factory area basis, they are on average processing twice as much volume as their competitors with half the number of staff. In other words, their productivity on a per person basis is four times that of the remaining industry!<\/p>\n<p>Quality KPIs are similarly impressive with an extremely low number of customer claims relating to order errors or damaged products. Efficient operations supported by a high level of standardized work and their enterprise resource planning system developed in-house, not only allowed them to achieve a high processing volume, but in conjunction with their internal logistics division, has enabled them to respond to urgent orders with a lead time of between 2 to 3 hours from receipt of order to dispatch to their customer, without compromising their day\u2019s production schedule.<\/p>\n<p>What appeared to be high levels of inventory of finished product, not what you would expect from a lean factory, turned out to represent only 1.5 days of stock, a level which they continue to work on to bring down (on a recent visit we witnessed them tracking (on a daily basis &#8211; on a whiteboard for all staff to see) reductions in the volume of inventory held on their premises \u2013 a KPI that one of their staff was leading the charge on).<\/p>\n<h3>Behind a truly Lean Factory is an Empowered Workforce<\/h3>\n<p>A hallmark of a strong lean culture, and one of the aspects that differentiates the <a href=\"https:\/\/shinkamanagement.com\/ar\/toyota-production-system-taiichi-ohno\/\">Toyota Production<\/a> System apart from the historical approach to industrial engineering, is the approach to staff development. The Isuzu Group&#8217;s approach is called Zenin Sankaku, or loosely translated, <strong>All-In Management<\/strong>. This fundamental philosophy is an approach that emphasizes the role that every staff member has in management and company improvement, and guides the company&#8217;s approach to teamwork, information sharing, 5S, <a title=\"Japanese Business Etiquette and Manners\" href=\"https:\/\/shinkamanagement.com\/ar\/japanese-business-etiquette-training\/\">etiquette and manners<\/a>, and a sense of ownership and autonomy in leading initiatives within the company. Their approach is quite the opposite to a command and control hierarchical workforce structure, and differs in feel to the approach taken by many other companies we visit in Japan, including what we experience on our Toyota tours.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-10723\" src=\"https:\/\/shinkamanagement.com\/wp-content\/uploads\/2017\/05\/isuzu-lean-factory-tour-hospitality.jpg\" alt=\"Lean Factory Tour Hospitality\" width=\"900\" height=\"350\" srcset=\"https:\/\/shinkamanagement.com\/wp-content\/uploads\/2017\/05\/isuzu-lean-factory-tour-hospitality.jpg 900w, https:\/\/shinkamanagement.com\/wp-content\/uploads\/2017\/05\/isuzu-lean-factory-tour-hospitality-300x117.jpg 300w, https:\/\/shinkamanagement.com\/wp-content\/uploads\/2017\/05\/isuzu-lean-factory-tour-hospitality-768x299.jpg 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>Related to this philosophy is Isuzu&#8217;s annual <strong>General Employee Meeting<\/strong> which brings together all 800 staff from across Japan. Younger members of the workforce act as moderators for the meeting, which is carried out without any formal script and draws on many different employees taking the stage to share their ideas, thoughts and projects. Being dynamic in nature, and morphing to meet the current needs and transformation aspirations of the group, the meeting is different year to year, with no-one knowing what kind of meeting they will experience until it actually starts. Although an internal event, typically more than 100 shareholders and customers choose to join each year to witness the meeting.<\/p>\n<p>The results of this philosophy are evident in the vibrancy of the staff and effectiveness of the young workforce that are often called on to take leading roles in new initiatives and projects. It is this opportunity for development that makes The Isuzu Group an attractive choice for employment among the dwindling pool of young workers in Japan. All-In Management as a philosophy has been so successful that Isuzu has formalized the approach through a consulting and training program that it now provides to companies outside of the Metal One group.<\/p>\n<h3>The Visitor Experience \u2013 Hospitality as a Strategy<\/h3>\n<p><strong>The Isuzu Group<\/strong> strives towards its goal of being a \u201cVisionary Company,\u201d taking inspiration from Jim Collins and Jerry Porras\u2019 business classic <strong>Built to Last<\/strong>. Among the many programs that have been driven by their workforce in pursuit of this goal, is the concept of \u201c<strong>Factory as a Showroom<\/strong>.\u201d In its most simplistic form this could be interpreted from the viewpoint of merely maintaining a well-presented, pleasing to the eye factory, however in Isuzu\u2019s case this is taken much further with the strategy including standardization and training for all of their staff in hospitality.<\/p>\n<p>Nice touches include the greetings received from staff as we enter their work areas, coffee served immediately on arrival, name plates to help us with seating, explanations given by different team leaders at each stop within the factory and office, attentiveness of staff and clear preparation for our arrival, prepared explanations accompanied by explanation boards, right through to our hosts waving us farewell until we are out of sight.[\/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]\u064a\u0645\u062a\u062f 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allow=\"autoplay\">\n\t\t\t<\/iframe>\n\t\t\n\t<\/div>\n\t[\/vc_column_text][vc_row_inner][vc_column_inner][vc_single_image image=&#8221;31069&#8243; img_size=&#8221;full&#8221; el_class=&#8221;isuzuoperator&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h3>\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0645\u0646 \u062e\u0644\u0627\u0644 \u0639\u0631\u0636 \u0627\u0644\u0645\u0635\u0646\u0639 \u0627\u0644\u062e\u0627\u0635 \u0628\u0643<\/h3>\n<p>\u0645\u0627 \u0646\u062e\u062a\u0628\u0631\u0647 \u0639\u0646\u062f \u0632\u064a\u0627\u0631\u0629 Isuzu \u0643\u062c\u0632\u0621 \u0645\u0646 \u0643\u0644 <a title=\"\u062c\u0648\u0644\u0629 \u062f\u0631\u0627\u0633\u064a\u0629 \u0641\u064a \u0627\u0644\u064a\u0627\u0628\u0627\u0646\" href=\"https:\/\/shinkamanagement.com\/ar\/?page_id=29998\">\u062c\u0648\u0644\u0629 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\u0630\u0644\u0643 \u0646\u062a\u064a\u062c\u0629 \u064a\u062a\u0645 \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647\u0627 \u0644\u0628\u0646\u0627\u0621 \u0633\u0645\u0639\u0629 \u0627\u0644\u0645\u062c\u0645\u0648\u0639\u0629 \u0648\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a. \u0625\u062f\u0631\u0627\u0643\u064b\u0627 \u0644\u0642\u064a\u0645\u0629 \u0647\u0630\u0647 \u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u060c \u0642\u0627\u0645\u062a \u0634\u0631\u0643\u0629 Isuzu \u0628\u0625\u0636\u0641\u0627\u0621 \u0627\u0644\u0637\u0627\u0628\u0639 \u0627\u0644\u0631\u0633\u0645\u064a \u0639\u0644\u0649 \u0625\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0644\u0639\u0631\u0636 \u0639\u0645\u0644\u064a\u0627\u062a\u0647\u0627 \u060c \u0648\u0627\u0644\u062a\u064a \u0628\u0644\u063a\u062a \u0630\u0631\u0648\u062a\u0647\u0627 \u0641\u064a \u0628\u0631\u0646\u0627\u0645\u062c &#8221; <strong>Factory as a Showroom<\/strong> &#8220;.<\/p>\n<p>\u0644\u0642\u062f \u0643\u0627\u0646 \u0647\u0630\u0627 \u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c \u0646\u0627\u062c\u062d\u064b\u0627 \u0644\u0644\u063a\u0627\u064a\u0629 \u0644\u062f\u0631\u062c\u0629 \u0623\u0646\u0647\u0645 \u0642\u0627\u0645\u0648\u0627 \u0641\u064a \u0627\u0644\u0633\u0646\u0648\u0627\u062a \u0627\u0644\u0623\u062e\u064a\u0631\u0629 \u0628\u062a\u0633\u062e\u064a\u0631 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 (\u0627\u0644\u0630\u064a\u0646 \u062a\u0645 \u062a\u062d\u0631\u064a\u0631\u0647\u0645 \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0639\u0644\u0649 \u0645\u0631 \u0627\u0644\u0633\u0646\u064a\u0646 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u062d\u0633\u064a\u0646\u0627\u062a \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0648\u0627\u0644\u0623\u062a\u0645\u062a\u0629) \u0644\u0644\u062a\u0634\u0627\u0648\u0631 \u0645\u0639 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u062e\u0627\u0631\u062c \u0645\u062c\u0645\u0648\u0639\u062a\u0647\u0645 \u060c \u0639\u0644\u0649 \u0627\u0644\u0635\u0639\u064a\u062f\u064a\u0646 \u0627\u0644\u0645\u062d\u0644\u064a \u0648\u0627\u0644\u062f\u0648\u0644\u064a \u060c \u0644\u062a\u0637\u0648\u064a\u0631 \u0628\u0631\u0627\u0645\u062c \u0645\u0645\u0627\u062b\u0644\u0629 \u0644\u0645\u0646\u0638\u0645\u062a\u0647\u0645 (\u0625\u0630\u0627 \u0647\u0630\u0627 \u0645\u0646 \u0627\u0644\u0641\u0627\u0626\u062f\u0629 \u060c <a title=\"\u0627\u062a\u0635\u0644 \u0628\u0646\u0627\" href=\"https:\/\/shinkamanagement.com\/ar\/?page_id=30033\">\u0623\u062e\u0628\u0631\u0646\u0627<\/a> \u0648\u0633\u0646\u0642\u0648\u0645 \u0628\u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0628\u0643).<\/p>\n<h3>\u062a\u062d\u0636\u064a\u0631 \u062a\u062c\u0631\u0628\u0629 \u0635\u0627\u0644\u0629 \u0639\u0631\u0636 Lean Factory \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643<\/h3>\n<p>\u0625\u0630\u0646 \u060c \u0647\u0644 \u062a\u0639\u0631\u0636 \u062d\u0627\u0644\u064a\u064b\u0627 \u0628\u064a\u0626\u0629 \u0645\u0635\u0646\u0639\u0643 \u0644\u0644\u0639\u0645\u0644\u0627\u0621\u061f \u0647\u0644 \u0639\u0645\u0644\u064a\u0627\u062a\u0643 \u0639\u0644\u0649 \u0645\u0633\u062a\u0648\u0649 \u0639\u0627\u0644\u064d \u0628\u0645\u0627 \u064a\u0643\u0641\u064a \u0628\u062d\u064a\u062b \u064a\u0645\u0643\u0646\u0643 \u0628\u062b\u0642\u0629 \u062f\u0639\u0648\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0644\u0644\u0633\u064a\u0631 \u0641\u064a \u0623\u0631\u0636 \u0627\u0644\u0645\u062a\u062c\u0631 \u0641\u064a \u0623\u064a \u0648\u0642\u062a\u061f \u0647\u0644 \u0645\u0648\u0638\u0641\u0648\u0643 \u0639\u0644\u0649 \u0643\u0644 \u0627\u0644\u0645\u0633\u062a\u0648\u064a\u0627\u062a \u0648\u0627\u0644\u0648\u0638\u0627\u0626\u0641 \u062f\u0627\u062e\u0644 \u0645\u0624\u0633\u0633\u062a\u0643 \u0648\u0627\u062b\u0642\u0648\u0646 \u0648\u0642\u0627\u062f\u0631\u0648\u0646 \u0639\u0644\u0649 \u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0645\u0639 \u0627\u0644\u0632\u0648\u0627\u0631 \u060c \u0648\u064a\u0631\u062a\u062f\u0648\u0646 \u0645\u0644\u0627\u0628\u0633 \u0645\u0646\u0627\u0633\u0628\u0629 \u0648\u0644\u062f\u064a\u0647\u0645 \u062f\u0631\u0627\u064a\u0629 \u062c\u064a\u062f\u0629 \u0641\u064a \u0634\u0631\u062d \u0645\u062d\u062a\u0648\u0649 \u0639\u0645\u0644\u0647\u0645\u061f <strong>\u0647\u0644 \u0644\u062f\u064a\u0643 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0631\u0633\u0645\u064a\u0629 \u0644\u0627\u0633\u062a\u0636\u0627\u0641\u0629 \u0627\u0644\u0632\u0648\u0627\u0631<\/strong> \u060c \u0623\u0645 \u064a\u062a\u0645 \u062a\u0646\u0641\u064a\u0630 \u0630\u0644\u0643 \u0628\u0637\u0631\u064a\u0642\u0629 \u0645\u062e\u0635\u0635\u0629\u061f<\/p>\n<p>\u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0643\u0644 \u0645\u0646 \u0627\u0644\u0634\u0631\u0643\u0627\u062a B2B \u0648 B2C \u060c \u0641\u0625\u0646 \u062a\u0633\u062e\u064a\u0631 \u0645\u0635\u0646\u0639\u0643 \u0643\u0635\u0627\u0644\u0629 \u0639\u0631\u0636 \u064a\u0642\u062f\u0645 \u0641\u0631\u0635\u0629 \u0647\u0627\u0626\u0644\u0629 \u0644\u0628\u0646\u0627\u0621 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0644\u0634\u0631\u0643\u062a\u0643 \u060c \u0648\u062a\u0637\u0648\u064a\u0631 \u0639\u0644\u0627\u0642\u0627\u062a \u0623\u0642\u0648\u0649 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062f\u0639\u0645 \u0641\u0631\u064a\u0642 \u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0641\u064a \u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1613022581936{margin-top: 20px !important;margin-bottom: 30px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #f9f9f9 !important;}&#8221;]<a href=\"https:\/\/shinkamanagement.com\/ar\/?p=30297\"><strong>\u0628\u0648\u0644 \u0633\u0645\u064a\u062b<\/strong><\/a> \u0647\u0648 \u0645\u062f\u064a\u0631 <strong>Shinka Management<\/strong> \u060c \u0648\u0647\u064a \u0634\u0631\u0643\u0629 \u062a\u062f\u0631\u064a\u0628 \u0648\u0627\u0633\u062a\u0634\u0627\u0631\u0627\u062a \u0645\u0631\u0646\u0629 \u062a\u0639\u0645\u0644 \u0645\u0639 \u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0623\u0643\u062b\u0631 \u0645\u0646 60 \u062f\u0648\u0644\u0629. \u0623\u0643\u0645\u0644 \u0628\u0648\u0644 \u062f\u0631\u0627\u0633\u0627\u062a\u0647 \u0627\u0644\u0647\u0646\u062f\u0633\u064a\u0629 \u0628\u062f\u0631\u062c\u0629 \u0627\u0644\u0645\u0627\u062c\u0633\u062a\u064a\u0631 \u0648\u0627\u0644\u062f\u0643\u062a\u0648\u0631\u0627\u0647 \u0645\u0646 \u062c\u0627\u0645\u0639\u0629 \u0643\u064a\u0648\u062a\u0648 \u060c \u0648\u062a\u0644\u0642\u0649 \u0625\u0631\u0634\u0627\u062f\u064b\u0627 \u0641\u064a \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0631\u0634\u064a\u0642\u0629 \u0645\u0646 \u0642\u0628\u0644 \u0628\u0639\u0636 \u0623\u0628\u0631\u0632 \u0645\u0645\u0627\u0631\u0633\u064a \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0631\u0646\u0629 \u0641\u064a \u0627\u0644\u064a\u0627\u0628\u0627\u0646 \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0645\u062f\u064a\u0631\u0648 \u0645\u0635\u0627\u0646\u0639 \u062a\u0648\u064a\u0648\u062a\u0627 \u0627\u0644\u0633\u0627\u0628\u0642\u064a\u0646.<\/p>\n<p>\u064a\u062f\u064a\u0631 \u0628\u0648\u0644 \u062f\u0648\u0631\u0627\u062a \u062a\u062f\u0631\u064a\u0628\u064a\u0629 \u0628\u0633\u064a\u0637\u0629 \u0645\u0639 Shinka Management \u0648\u0647\u0648 \u0642\u0627\u0626\u062f \u0645\u0646\u062a\u0638\u0645 \u0644\u062c\u0648\u0644\u0629 Shinka Management <a title=\"\u062c\u0648\u0644\u0629 \u062f\u0631\u0627\u0633\u064a\u0629 \u0641\u064a \u0627\u0644\u064a\u0627\u0628\u0627\u0646\" href=\"https:\/\/shinkamanagement.com\/ar\/?page_id=29998\">Lean Japan Tour<\/a> .[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0644\u0642\u062f \u0643\u0627\u0646 \u0645\u0646 \u062f\u0648\u0627\u0639\u064a \u0633\u0631\u0648\u0631\u0646\u0627 \u0645\u0631\u0629 \u0623\u062e\u0631\u0649 \u0632\u064a\u0627\u0631\u0629 \u0625\u062d\u062f\u0649 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0645\u0641\u0636\u0644\u0629 \u0644\u062f\u064a\u0646\u0627 \u0641\u064a \u0627\u0644\u064a\u0627\u0628\u0627\u0646 &#8211; \u0648\u0627\u0644\u062a\u064a \u064a\u0639\u062a\u0628\u0631\u0647\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0645\u0647\u0645\u062a\u0646\u0627 \u0627\u0644\u062f\u0631\u0627\u0633\u064a\u0629 \u0627\u0644\u0645\u0646\u062a\u0638\u0645\u0629 \u0644\u0644\u064a\u0627\u0628\u0627\u0646 \u0628\u0627\u0633\u062a\u0645\u0631\u0627\u0631 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\u0644\u0644\u0625\u0639\u062c\u0627\u0628.<\/p>\n","protected":false},"author":4,"featured_media":31067,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[177],"tags":[],"class_list":["post-31066","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-177","description-off"],"_links":{"self":[{"href":"https:\/\/shinkamanagement.com\/ar\/wp-json\/wp\/v2\/posts\/31066","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shinkamanagement.com\/ar\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/shinkamanagement.com\/ar\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/shinkamanagement.com\/ar\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/shinkamanagement.com\/ar\/wp-json\/wp\/v2\/comments?post=31066"}],"version-history":[{"count":3,"href":"https:\/\/shinkamanagement.com\/ar\/wp-json\/wp\/v2\/posts\/31066\/revisions"}],"predecessor-version":[{"id":55993,"href":"https:\/\/shinkamanagement.com\/ar\/wp-json\/wp\/v2\/posts\/31066\/revisions\/55993"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/shinkamanagement.com\/ar\/wp-json\/wp\/v2\/media\/31067"}],"wp:attachment":[{"href":"https:\/\/shinkamanagement.com\/ar\/wp-json\/wp\/v2\/media?parent=31066"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/shinkamanagement.com\/ar\/wp-json\/wp\/v2\/categories?post=31066"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/shinkamanagement.com\/ar\/wp-json\/wp\/v2\/tags?post=31066"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}